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Holly

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Overview

Holly 2026: Benefits, Features & Pricing

Wondering if Holly is right for your organization?

Our Appointment Scheduling Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Holly
Holly
4.9
(9)

Pricing

Starting at $78.00 per month

About Holly

Overcome staffing challenges, recover lost patient opportunities, and optimize your calendar with Holly, your AI receptionist and scheduling assistant.

+15 Million patients served ● +1400 Practices served ● No apps to install

24/7 phone automation with friendly, personalized interactions for patient scheduling and inquiries.
Reduce inbound call volume by over 50% ● Cut hold times by 92% ● Lower call costs by 60%

● Meet patients wherever they reach you: phone calls, text, or your website, with no portals or apps to manage.
● Automate routine calls for scheduling, rescheduling, and appointment inquiries through natural phone conversations or SMS interactions, even after hours.
● Holly understands why patients are calling and routes them to the appropriate workflows without staff intervention, functioning as a virtual receptionist and AI scheduling assistant tailored to your practice.
● Automatically capture and update patient information directly in your EHR. Compatible with Athenahealth, DrChrono, Modernizing Medicine, CareCloud, and AdvancedMD.
● Answer patient questions with warmth and clarity using a personalized knowledge base that covers insurance, services, locations, and...

more. ● Schedule like your best staff with complex scheduling rules based on provider, location, availability, appointment type, and more. Holly uses smart AI scheduling logic to optimize calendar management. ● Customize Holly’s phone tree to reflect your brand voice and keep patients engaged. Improve patient communication with smart and empathetic bi-directional texting interactions. Automate 80% of front desk tasks ● Reduce no-shows by 40% ● Achieve a 75% patient response rate ● Reschedule cancellations, no-shows, and office cancellations via conversational SMS without portals, apps, or logins. ● Confirm appointments and send reminders via SMS, email, or phone, either days or hours before the visit. ● Send customizable instructions based on appointment type, location, calendar, and more. ● Prompt patients to schedule follow-ups or routine care with custom time intervals, and automatically fill last-minute cancellations to optimize your schedule and boost revenue. ● Capture payment details through Square or Stripe, and map insurance information directly into your EHR. ● Collect patient feedback to improve service and encourage public reviews from top users. Platform Highlights: ● Self-scheduling synced in real time with your EHR calendar availability. (Integrated with Athenahealth, DrChrono, Modernizing Medicine, CareCloud, and AdvancedMD.) ● Multichannel access: incoming phone calls, SMS, website, organic search, social media, and more. ● Multilingual communication: English and Spanish. ● Smart allocation of openings to maximize calendar capacity close to 100%. Try, measure, decide! ● 2-week free trial. ● No apps to install. ● Seamless integration with your EHR. ● Minimal training required.

Holly Screenshots

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Holly Pricing and Plans

Starting price: $78.00 per month
Free Trial
Free Version

Holly Core

$78.00

per month

Plan includes:

  • Automated appointment management: Confirmations, reminders, cancellations
  • Multichannel patient reach: Phone calls, texting & email
  • No-shows and office cancellations rescheduling
  • Automated patient recall
  • Auto-fill late cancellation slots
  • Telehealth custom workflows
  • Automated service evaluation
  • Weekly/daily business metrics report
  • Marketing automation tools: Google Analytics, webhooks
  • Book from Google Business and organic searches
Read More

Holly Smart Desk

$160.00

per user, per month

Plan includes:

  • Call center automation: Immediate call routing and patient reply
  • Patient scheduling via web or text
  • Payments (Square and Stripe integration)
  • Qualifying criteria for booking
  • Advanced scheduling rules per location, provider, or calendar
  • Marketing automation tools: Google Analytics, Webhooks
  • Book from Google Business and organic searches
  • Geo-booking with ZIP code
  • Spontaneous conversation via text
  • Friendly 24/7 interactions for scheduling, appt management, and patient inquiries
Read More
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Holly Features

  • Popular features found in Appointment Scheduling
    Appointment Management
    Automated Scheduling
    Calendar Management
    Client Database
    Group Scheduling
    Mobile Access
    Online Payments
    Recurring Appointments
    Reporting & Statistics
  • More features of Holly
    Activity Dashboard
    Alerts/Notifications
    Appointment Scheduling
    Availability Management
    Calendar Sync
    Confirmations/Reminders
    Credit Card Processing
    Customizable Branding
    Customizable Templates
    Electronic Payments
    Email Reminders
    HIPAA Compliant
    Insurance Eligibility Verification
    Multi-Location
    No-Show Tracking
    On Call Scheduling
    Online Booking
    Real-Time Reporting
    Reminders
    Self Service Portal
    SMS Messaging
    Third-Party Integrations
    Wait List Management
    Website Integration

Holly Integrations

DrChrono
DrChrono
athenaOne
athenaOne
CareCloud
CareCloud
ModMed
ModMed
AdvancedMD EHR
AdvancedMD EHR
Square Payments
Square Payments

See all 8 integrations

Holly User Reviews

Overall Rating

4.9

Ratings Breakdown

5

89%

4

11%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

5.0

Functionality

4.4

Have you used Holly and would like to share your experience with others?

Rossana's profile

Rossana P.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2023

You will not regret having Holly. Real time availability for patients, no more manual work!

5

Exceptional, would recommend it to any medical practice that wants to automate and have less manual/human work

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
I love that it connects to my DrChrono and we no longer need to manually do appointments.
Cons:
I would like even more customization per location, like being able to put different logos.

Read More

PM

Pradeep M.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2023

Great software has reduced our workload

5

Automated confirmations/cancelations/rescheduling. Allows patients to schedule online at anytime. Confirmations can include appointment specific info depending on the appointment type. Excellent.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Holly has been fantastic for us and has reduced the human workload. Text confirmation/cancelations/rescheduling has been really helpful as has the online scheduling feature. I also really like the autofill feature where Holly can fill a spot that opened as a result of a cancellation. Highly recommend. -Pradeep Mettu, MD
Cons:
I have only had positive experiences with Holly.

Reasons for switching to Holly

We previously used drchrono's native reminders and online scheduling. Holly has much better functionality for these aspects.

Read More

LL

Lora L.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2024

Good Basic Tool for Patient Appointment management

4

I like that Holly saves me quite a bit of time with the online scheduling that integrates with Dr. Chrono and the appointment verification. It works well that you can personalize the settings and work hours of each of our providers and patients can easily see who has availability that matches their schedule. I really like the texting feature for accepting appointment as I feel that is the easiest way for patients to confirm as no one really answers phone calls they don't recognize the number for. I do with that the system had the ability to easily text patients about anything. Sometimes I need to remind them to do their check in paperwork or other random things, but if they have not recently had an appointment then you cannot text them. I also wish the personalization was better for some things. Also wish it was easier to get card information to hold an appointment. They have to set that up for you and you have to have a square account. It also allows patients to book an appointment and then asks for the card, so patients can skip it if they want. In the online scheduling you can only have 3 questions/statements and I wish there were more options for those and also having clickable yes or no answers questions. Load times both on our website for self scheduling and on Nimbler itself can be slow. For text reminder I also wish that there were options for sending additional reminders. Right now it sends one and then we have ours set to send a reminder again 24 hours later if a patient does not respond. I would like option to text them again a 3rd time to increase our chances of a response and to decrease the amount of no shows or late cancels. Overall a very useful tool, I just think there are a lot of improvements yet to be made for capability, ease of setup, and speed.

Ratings Breakdown

3
Ease of use
4
Value for money
5
Customer support
3
Functionality
icon
Pros:
The AI that helps patients book and manage their appointments. The confirmation automation Integrates with DrChrono
Cons:
Not intuitive to set up Needs more personalization options Slow load times

Read More

AS

Andrew S.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2025

Amazing AI scheduling assistant for healthcare!!

5

Nimblr has been a key addition for our Men's Health Clinic. For our new patients who have done their research and are ready to book appointments, Holly AI makes the process so incredibly easy for them. It integrates with our Dr. Chrono schedule, so they are only shown available appointment spots. This easily saves my business partner and I several hours a week. Bottom line, if you are thinking about trying Holly AI, you will not be disappointed. And once you have it, you'll never want to go back to the old way!!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Very well designed platform. Easy to implement and easy to update as our business grows and changes. Also, fantastic customer support, both on the tech side and on the general customer success side.
Cons:
Nothing so far. One thing to be aware of is that Holly will message your patients from a number that is different from your clinic number. This was less than ideal for us, but we haven't had anyone complain about it.

Read More

JS

Justine S.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2024

Great product

5

I love using Holly/Nimblr. The team is accessible and kind and helpful and they really help you to be successful. I really appreciate the team I work with and they always go above and beyond.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
The team is accessible and kind and helpful and they really help you to be successful.
Cons:
You can't not show days when they are full, this is a big miss that I know they are working on.

Read More

JB

Jo B.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2024

Efficiency maintained!

5

I appreciate the quickness and efficiency, but especially the constant checkups to maintain this for us!

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
5
Functionality
Cons:
Haven't gotten there yet! Everything has been great so far.

Read More

AW

Andy W.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2024

Game Changer

5

The team has been super easy to work with and the product is first class.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Holly by Nimblr has been a game changer. Our no show rate has decreased dramatically and we finally feel comfortable leaving scheduling in someone elses hands. Highly recommend.
Cons:
Nothing! Everything we've experienced thus far has been fantastic.

Read More

BW

Brent W.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2023

Holly has helped improve the efficiency of my small private practice

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Holly has helped my practice improve efficiency and reduce late cancellations and no shows. The Nimblr team was available to answer my questions throughout the implementation process. I highly recommend Holly for any DrChrono user!
Cons:
I am switching to a different EHR and Holly does not integrate with the new one.

Read More

HV

Hector V.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for less than 6 months

Review source

Reviewed May 2022

Excellent medical scheduling software

5

I’m extremely satisfied

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
I like the way Holly syncs with my calendar to allow self-scheduling.
Cons:
Setting up Holly will take some work. However there’s excellent customer support to get you started.

Read More

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