WaveRez 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

WaveRez

5.0

(15)

Pricing

Pricing available upon request

About WaveRez

WaveRez is a software designed for watersport operators, boat tour providers, private charter companies, marina managers, and fishing charter businesses. It offers features to streamline operations, enhance customer experiences, and support business growth.

The software includes online booking, scheduling and calendar management, distribution of tours and rentals, comprehensive reporting, and automated notifications. It provides a booking portal, customizable reservation interfaces, and trips management for rentals and tours. The software also offers equipment inventory control, broadcast messaging, review automation, dynamic pricing, and promo codes.

WaveRez integrates with other systems, offers WordPress-enbaled websites, and includes crew management. It streamlines operations for rental businesses, manages boat tours, simplifies private charters, and handles marina activities. The software supports a wide range of watersport offerings such as boat and jet ski rentals, watersport equipment, whale and dolphin watch tours, parasailing, snorkeling and diving, paddleboard and kayak rentals, waterskiing and wakeboarding, surf schools, fishing charters, and sailboat and yacht charter...

WaveRez Screenshots

WaveRez Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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WaveRez Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of WaveRez
Access Controls/Permissions
Activities Booking
Activity Dashboard
Alerts/Notifications
API
Availability Management
Booking Notes
Calendar Sync
Customer Database
Customer History
Customizable Branding
Customizable Reports
Customizable Templates
Discount Management
Dynamic Pricing
Email Templates
Multi-Location
Online Booking
Payment Processing
Price/Margin Management
Ratings/Reviews
Real-Time Updates
Reminders
SMS Messaging
Social Media Integration
Third Party Booking
Third-Party Integrations
Website Integration

WaveRez Integrations

Wherewolf

WaveRez User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.9

Value for money

5.0

Customer support

5.0

Functionality

4.7

Have you used WaveRez and would like to share your experience with others?

Justin B.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Review source

Reviewed January 2026

WaveRez is the way

Overall, it’s been smooth, they are easy to work with and bring both the business and costumer value

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

From my first interaction, everybody has been amazing. They work as a well oiled machine and everyone knows how to communicate. I personally enjoy the fact that money collected from customers is deposited into my business bank account, not held by the booking software. As a team, we enjoy the integrations with all the systems we use as well as the fluidness on the backend as well as the customers interface.

Cons:

I have had a great experience using this platform so far. I have zero dislikes. Would recommend to any Watersports operator looking to improve their customer booking experience.

Reasons for choosing WaveRez

Their system seemed to be much more simplistic, their fees were much less, and the personnel seem to be way more knowledgeable and friendly

Reasons for switching to WaveRez

Automation, convenience for customers, improve systems for employees

Jason S.

Verified reviewer

Leisure, Travel & Tourism

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Grow your business on wave rez.

I’ve been with Wave Rez since the beginning. I have a great relationship with all of their employees and their [sensitive content hidden]. Being on wave Rez has allowed me to expand my business to multiple locations in multiple cities.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a perfect fit for my business. Customer Service is great. Being on wave Rez gives me the ability to more efficiently book multiple locations.

Cons:

It’s not free🤪 No JK I really don’t have anything bad to say about Wave Rez. They offer a great product at a reasonable price.

Reasons for choosing WaveRez

It was a better fit. Better price and more ethically run

Dan W.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Happy that I switched my reservation system to waverez!

5/5! I'm glad I made the switch. Their team is committed to the boating industry and very involved. I would recommend to any operator that has a tour or rental company. The guy that sold me was honest and transparent and didn't try to push something on us that wouldn't work. I really appreciate that.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

First and foremost, customers service. Quick responses from the team when we have issues. This is always the biggest pain point with my last system. It doesn't take weeks (and I mean weeks) for assistance with rate updates and trip changes. Yes, I can do some of this myself, but I'm a one man show so every now and then it's appreciated. From a feature standpoint, I like a few things. The matrix rental view is great to see my rentals and tours for the day. I can close/open times, make reservations, see availability, and get a quick overview of what is going on for the day. It's not complicated and easy for my team to read. I also really like the text message tool that allows me to alert all of my customers in case of weather or traffic. This has saved us so many times that I can't even count. They don't charge for senseless stuff like bookings from 3rd party sites like Viator, which saved me a few thousand already this year.

Cons:

Since coming from Fareharbor, I did like having a mobile app and being able to send payment link via email for my private charters. Yes, you I can still do everything from their web version, but it was a bit quicker. I also liked the reporting tools a bit better. I have mentioned these features to the waverez team and they are coming out with a new version that will hopefully include these.

Reasons for choosing WaveRez

Recommended by a friend who uses them. Also, I liked the idea of using a system built for boating. Their sales team did a great job and I felt like it was a better move.

Reasons for switching to WaveRez

Where do I begin? They promised me a free website which we used for years, then turned around and wanted us to pay $5,000 for it. They also wanted 2% for every 3rd party booking from Viator and Get Your Guide. Support went down hill. Its not the same over there.

Josh S.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2025

Great platform with a better team!

From the first demo through present our experience has been nothing short of phenomenal. I personally value the team and their service as much as I value the platform itself. The platform is amazing but the team pushes it to the next level!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The team! The entire staff shares a common goal of helping your business vs selling you a product. There is no such thing as a dumb quesion or a problem they can't solve. The platform it self is constantly growing with new features and offerings! Everything is extremely well thought out and easy to use. Feedback is graciously accepted and changes are made in a timely manner.

Cons:

I really haven't found any cons to write about. Every single hole i've been able to poke in this product was quickly repaired with a great solution!

Reasons for choosing WaveRez

The customer support, culture, and value made it an easy choice!

Reasons for switching to WaveRez

The team at peek was obviously trainined to sell and extract as much money as humanly possible from their customers. They had no regard for the success of our business and their customer service was non existenet!

Jason O.

Verified reviewer

Maritime

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2025

Best Reservation System for Boat Rentals, Boat Tours, and watersports!

I love the WaveRez now and it is only going to get better every year. They have a public roadmap and you can see all of the stuff they are working on which is going to enhance the platform even more. If you are in water sports, I definitely recommend taking a look at WaveRez.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Compared to come other reservation software, WaveRez was specific to our boat rental companies needs. He are a high volume company, and the "matrix" that they use for daily resource management is way better than any other company that I have used, and I have tried all of the major reservation systems. If you are a boat tour, boat rental, or jetski company, WaveRez is the best way to go. The other plus is that they are a smaller company, which means they can make changes to the platform very quickly, and the chances of getting something specific for your businesses added to the platform is greater than dealing with the larger companies.

Cons:

Most of everything that I don't like about WaveRez is very minor. The plus is that they are about to release V2 in a few months and that will fix any issues I have had with the platform.

Reasons for switching to WaveRez

We didn't like the direction the company was going by adding more and more fees.

Vendor Response

Jason, Thank you so much for the thoughtful review and for highlighting how WaveRez has supported your high-volume operation. We're especially glad to hear that our resource matrix has made a real difference. The matrix is one of the tools we’re most proud of, and feedback like yours lets us know it’s doing its job. We also appreciate you recognizing the advantages of working with a more agile team. Being able to listen, adapt, and build for our partners is core to who we are, and your comments reaffirm why we keep that approach front and center. We’re excited to bring you V2 very soon! Many of the improvements driven by user feedback like yours. Thanks again for your trust and for being part of the WaveRez community.

Replied June 2025

Shane C.

Verified reviewer

Entertainment

11-50 employees

Used daily for less than 2 years

Review source

Reviewed July 2025

Highly Recommend

My overall experience with WaveRez has been excellent. It’s a reliable, efficient platform that has genuinely improved how we run our business. From managing bookings and availability to handling customer communication, everything is easy to navigate. The system has saved us time, reduced manual errors, and helped us scale more smoothly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about WaveRez was how easy it made managing online bookings. It is user-friendly and packed with features that save time especially during peak season. It streamlined our operations and helped us stay organized while giving our customers a smooth booking experience.

Cons:

The initial learning curve. No matter what booking platform you switch to there is always a learning curve. WaveRez was very helpful in speeding up the process.

Reasons for choosing WaveRez

This company was willing to work closely with me to accomplish my goals.

Reasons for switching to WaveRez

Wanted to work with a more personable company

Robert J.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2025

Reztech switch

So far so goo, the onboarding was pretty smooth as I am not good with technology. I made it very clear that i would need my hand held through this process and they delivered.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Waverez is very much about its clients, listening to our needs and assisting with all aspects of our industry.

Cons:

Switching from Fareharbor to waverez was definitely a changeand took time to get used to. My biggest complaint is every time you do something on waverez like checking someone in it reloads the page.

Reasons for switching to WaveRez

Fareharbor fee got pricey, and their costumer service for small businesses went down hill

Vendor Response

Rob, Thank you for your feedback and for trusting WaveRez with your business! We truly appreciate you acknowledging our team’s support and dedication to helping you transition from FareHarbor. We understand that switching systems can take some adjustment, especially when you're used to a different workflow, and we're glad to hear our onboarding team was able to guide you through the process. We also appreciate your note about the page reloads when performing actions like checking in guests. Feedback like this helps us improve, and we’ve passed it along to our development team to explore how we can streamline that experience further. Regards, Your WaveRez Team

Replied June 2025

PHILLIP W.

Verified reviewer

Entertainment

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

WaveRez is one of the most user-friendly reservation systems.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

WaveRez is incredibly user-friendly and intuitive, making it an ideal booking platform for tour operators. It streamlines scheduling, payments, and customer management seamlessly, helping businesses operate more efficiently with less hassle. Highly recommended for anyone in the tour industry looking for reliable software!

Cons:

What I like least about WaveRez is the lack of QuickBooks integration for smoother accounting. This would reduce our time to take reports out of WaveRez and manually enter them.

Reasons for choosing WaveRez

Fareharbor is more complex system. Any changes you want to make in Fareharbor you have to send in a ticket. With WaveRez you can usually do it yourself with ease.

John S.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Built by Watersport Operators for Watersport Operators

I have been using WaveRez for many years. They listen to what works for watersports operators. All the new features have Boat Rentals, Boat Charters, & Boat Tours in mind when it's being developed.

Ratings Breakdown

Ease of use

Functionality

Pros:

The strongest feature is the Matrix. It makes it easy to see what is booked, what you have available, what time slots you have left, what's checked in, what the rest of the day looks like, and more.

Cons:

So far, not too many complaints. Waiting on the new version of it, as I hear it's supposed to fix alot of the minor issues.

Jeremy P.

Verified reviewer

Sports

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Game Changer for Our Watersports business!

WaveRez has streamlined our operations, boosted our revenue, and made life easier for everyone on our team. We’ve tested other systems before, but this one blows them all out of the water. Highly recommend for any watersports or tour business looking to scale and simplify.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Built for watersports! Waverez gets the unique needs of watersports and boat tour operators. Its intutive and tailored to our workflow on a 133 passenger dolphin cruise boat. Mobile friendly for guest and staff. Crew can check the manifest, check in guest and adjust any bookings right from their phone. One the best vendor support help desk around, with lots of helpful videos detailing how to do anything you want to adjust in Waverez. Integration with Waivers, Text Alerts, and More! All the extras that make the guest experience smoother and more professional. Revenue Boosting Tools We’ve seen a major increase in online bookings, upsells, and customer retention thanks to their built-in tools.

Cons:

Learning curve at the start like any robust system but have plenty of help from the online chat and videos to navigate everything that I wanted to adjust.

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