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ChatHQ

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Overview

ChatHQ 2026: Benefits, Features & Pricing

Wondering if ChatHQ is right for your organization?

Our Live Chat Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

ChatHQ
ChatHQ
5.0
(8)

Pricing

Starting at $99.00 per month

About ChatHQ

ChatHQ is a customer engagement software designed to help digital marketing agencies and businesses manage customer interactions. The software aims to generate more leads, increase sales revenue, simplify customer support, and boost customer retention.

The software offers a suite of features to enhance customer interactions. The engagement widgets provide a conversion rate optimization tool for sales and support. This tool can be white-labeled and resold to customers. The advanced livechat functionality allows businesses to manage their sales and support live chat operations. The knowledge base builder enables the creation of robust support libraries that can also be resold to customers. Additionally, ChatHQ supports integration with the HighLevel platform.

ChatHQ's data-driven approach enables businesses to tailor conversations, offers, and support to meet individual customer needs. This enhances customer satisfaction and loyalty. The platform's comprehensive analytics suite provides insights and reports to help optimize client interactions.

ChatHQ Screenshots

0
0
1

ChatHQ Pricing and Plans

Starting price: $99.00 per month
Free Trial
Free Version

Growth

$99.00

flat rate, per month

No plan information available

    Agency

    $297.00

    flat rate, per month

    No plan information available

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      ChatHQ Features

      • Popular features found in Live Chat
        Autoresponders
        Canned Responses
        Chat/Messaging
        File Sharing
        Mobile Access
        Multi-Channel Communication
        Real-Time Notifications
        Support Ticket Management
        Third-Party Integrations
        Transcripts/Chat History
        Transfers/Routing
      • More features of ChatHQ
        Activity Dashboard
        AI Copilot
        Alerts/Escalation
        Alerts/Notifications
        Calendar Management
        Collaboration Tools
        Contact Management
        Data Import/Export
        Document Storage
        Drag & Drop
        Email Management
        Geotargeting
        Interaction Tracking
        Knowledge Base Management
        Live Chat
        Proactive Chat
        Real-Time Analytics
        Real-Time Chat
        Real-time Consumer-facing Chat
        Real-Time Monitoring
        Reporting/Analytics
        Surveys & Feedback
        Task Management
        Workflow Management

      ChatHQ User Reviews

      Overall Rating

      5.0

      Ratings Breakdown

      5

      100%

      4

      0%

      3

      0%

      2

      0%

      1

      0%

      Secondary Ratings

      Ease of Use

      4.9

      Value for money

      4.8

      Customer support

      5.0

      Functionality

      4.8

      Have you used ChatHQ and would like to share your experience with others?

      Adriano's profile

      Adriano B.

      Verified reviewer

      Marketing and Advertising

      2-10 employees

      Used daily for less than 6 months

      Review source

      Reviewed August 2023

      Seamless Communication Boost

      5

      Ratings Breakdown

      5
      Ease of use
      4
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      ChatHQ has revolutionized our customer support game. The AI-powered responses are remarkably accurate and swift, ensuring our customers get the help they need in no time. Our team's efficiency has soared, making us more productive than ever before. Kudos to ChatHQ for enhancing our customer experience!
      Cons:
      While ChatHQ's AI is impressive out of the box, customizing it to perfectly match our brand voice and nuanced queries required a bit of a learning curve. The platform's customization options are robust but could use a more intuitive interface. Once mastered, though, the results are worth it.

      Read More

      MG

      Marco G.

      Verified reviewer

      Computer Software

      2-10 employees

      Used daily for less than 12 months

      Review source

      Reviewed December 2024

      Great Customer Service

      5

      Ratings Breakdown

      4
      Ease of use
      5
      Value for money
      5
      Customer support
      4
      Functionality
      icon
      Pros:
      Excellent addition for my business and for my Clients addition to my location businesses.Highly Recommend especially if your looking for more Customer Engagement for your Agency. Great Customer Service.
      Cons:
      There is really not much that I least like about Chad HQ it's Awesome

      Read More

      AS

      Abraham S.

      Verified reviewer

      Marketing and Advertising

      2-10 employees

      Used daily for less than 6 months

      Review source

      Reviewed September 2022

      CHat HQ Extensions

      5

      Ratings Breakdown

      5
      Ease of use
      4
      Value for money
      5
      Customer support
      4
      Functionality
      icon
      Pros:
      I use the Chat HQ Extensions for GHL and the guided tour is great. The help docs are great too...
      Cons:
      Cannot customize anything. The guided tour would be nice to customize and the help docs would be nice if we can add articles

      Read More

      Charles's profile

      Charles H.

      Verified reviewer

      Marketing and Advertising

      2-10 employees

      Used daily for less than 6 months

      Review source

      Reviewed October 2022

      Highly Recommend ChatHQ

      5

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      I absolutely love ChatHQ! It's the best chat client I've ever used. The interface is sleek and modern, and it's very easy to use. The chat rooms are always buzzing with activity, and the admins are always on top of things. I've never had a problem with ChatHQ, and I highly recommend it to everyone. Thanks for creating such an amazing chat client!
      Cons:
      nothing that I can think of. Software is great and support is great

      Read More

      WM

      Will M.

      Verified reviewer

      Marketing and Advertising

      11-50 employees

      Used daily for less than 6 months

      Review source

      Reviewed September 2021

      100% No Brainer

      5

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      ChatHQ is a great solution that helps my business communicate with my customers more seamlessly and without issue. The security was big for me. With the type of customers and clients I work with, security is a big concern for them day-to-day. If you're on the fence about moving from a competitor(like Slack), don't hesitate. Thank me later.
      Cons:
      I came on early development when integrations were just coming out, but now they're here! Great experience.

      Reasons for choosing ChatHQ

      Security and user experience

      Read More

      Joe's profile

      Joe D.

      Verified reviewer

      Marketing and Advertising

      2-10 employees

      Used daily for less than 6 months

      Review source

      Reviewed September 2022

      Chathq

      5

      Great love the tool

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      I like that the bot helps my users with GHL
      Cons:
      More videos on birthday automation, and complete the bot on all capabilities.

      Read More

      ER

      Erik R.

      Verified reviewer

      Marketing and Advertising

      11-50 employees

      Used daily for less than 6 months

      Review source

      Reviewed September 2022

      Love their product!

      5

      very positive

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      Love the product, super knowledgeable and friendly staff. Saved our agency countless hours with onboarding and support!
      Cons:
      nothing so far, I have only been using the software for less than a month

      Read More

      TB

      Thomas B.

      Verified reviewer

      Real Estate

      2-10 employees

      Used daily for less than 6 months

      Review source

      Reviewed August 2022

      ChatHQ Review

      5

      Great system, great service and a great team!

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      Ease of use and setup. Perfect for team communications.
      Cons:
      Would like to have some more pre-made webhook options.

      Read More

      Showing 1 - 8 of 8 Reviews

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