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CHIIRP

Overview

CHIIRP 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

CHIIRP
CHIIRP
4.1
(17)

Pricing

Pricing available upon request

About CHIIRP

CHIIRP is a business automation platform designed for home service companies. It aims to help these businesses capture more leads, connect with customers, and close more sales. CHIIRP caters to various home service industries such as HVAC, plumbing, electrical, and garage door.

The platform offers automated follow-up capabilities. This allows businesses to consistently follow up with leads and customers through text messages, emails, and ringless voicemail. CHIIRP also provides a business texting solution to manage SMS communications from one central platform. Additionally, the platform includes a website chat widget that can convert more website visitors into leads.

Another feature is CHIIRP's broadcast messaging functionality. Businesses can easily send text message broadcasts to their entire customer list, benefiting from a high open rate compared to email. The suite of tools is designed to help home service companies capture more leads, connect with customers, and close more sales through intelligent automation.

CHIIRP Screenshots

0
0

CHIIRP Pricing and Plans

Free Trial
Free Version
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CHIIRP Features

  • Popular features found in SMS Marketing
    2-Way Messaging
    Campaign Planning
    Campaign Scheduling
    Communication Management
    Contact Management
    Engagement Tracking
    Message Personalization
    Mobile Coupons
    Reporting/Analytics
    Scheduled Messaging
    Shortcodes
  • More features of CHIIRP
    Activity Dashboard
    Activity Tracking
    Alerts/Notifications
    API
    Audience Targeting
    Automated Responses
    Campaign Analytics
    Campaign Management
    Campaign Segmentation
    Chat/Messaging
    Contact Database
    Conversion Tracking
    Customer Database
    Customizable Branding
    Customizable Fields
    Customizable Forms
    Customizable Templates
    Data Import/Export
    Document Management
    Drag & Drop
    Drip Campaigns
    Dynamic Content
    Email Automation
    Email Marketing
    Email Tracking
    Event Triggered Actions
    Forms Creation & Design
    Forms Management
    Group Messaging
    Interaction Tracking
    Landing Pages/Web Forms
    Lead Capture
    Lead Generation
    Lead Management
    Lead Nurturing
    Live Chat
    Marketing Automation
    Mass Texting
    Multi-Campaign
    One-to-One Messaging
    Open Rate Tracking
    Polls/Voting
    Real-time Conversations
    Real-Time Data
    Real-Time Notifications
    Reputation Management
    Search/Filter
    Segmentation
    SMS Marketing
    SMS Messaging
    Template Management
    Third-Party Integrations
    Visual Analytics
    Web Forms

CHIIRP User Reviews

Overall Rating

4.1

Ratings Breakdown

5

65%

4

18%

3

0%

2

0%

1

18%

Secondary Ratings

Ease of Use

4.2

Value for money

4.2

Customer support

4.3

Functionality

4.2

Have you used CHIIRP and would like to share your experience with others?

VR

Verified
Reviewer

Consumer Electronics

5001-10000 employees

Used weekly for less than 6 months

Review source

Reviewed May 2022

Really Good SMS Marketing Alternative

4

We were looking for an SMS software that was easy to use, has an easy to use interface, and had the ability to automate different parts of our business so we can spend less time managing it, and more time actually running it. CHIIRP was exactly what we were looking for! We were able to get our business running smoothly with the automation features and integrate it with different apps and platforms that we use. It's also really affordable for businesses just starting out, and even for those who are a little more established.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
I've been using CHIIRP for a while now, and I have to say that it's been an amazing tool. It's really helped me automate, connect and create more leads and sales. I had the opportunity to try out their newest features and they're really awesome. From now on I'll be using the new features to create, broadcast and turn my customers into raving fans for life!
Cons:
Support documentation could be more detailed

Read More

TW

Tristin W.

Verified reviewer

Consumer Services

11-50 employees

Used monthly for less than 12 months

Review source

Reviewed January 2025

Chiirp - Service Titan, Angi, Thumbtack, Yelp and Customer Service

5

Overall, Chiirp has been a great tool for us. It just works. The integration with Service Titan makes everything so much smoother—like things are just running in the background the way they’re supposed to. I really appreciate how it lets us create automations based on whatever reports we need without overcomplicating things. It’s reliable, and that’s what matters most to me. The new UI is also a big improvement. I’ll be honest, it used to be kind of ugly, but now it’s clean, modern, and way easier to use. The customer service deserves a big shoutout too (Korth and Zeus- seriously, those names!) are quick, friendly, and always willing to hop on a call or help troubleshoot. They make it feel like you’re not just using a product but that you’ve got a team backing you up. Overall, Chiirp makes life a lot easier, and that’s worth a lot.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The best thing about Chiirp is the deep Service Titan Integration. Even YELP is natively integrated which you can't get at GHL and others. Some of the ones we use are Thumbtack, YELP, Angi Ads, Angi Leads, Google LSA Messages. The use to have.. well lets be honest.. a aesthetically ugly user interface, but they've since then given it quite a good facelift and it looks so much more modern now. The integration with Service Titan (who we use) is bar-none the best if that's a big factor for you in your purchase. Is can do automations based of any report you can generate. For example we have one that pulls everyone who left us a review and thanks them via text to make it more person (it auto grabs the technicians' name so it makes it seem like it's coming from the technician directly). Lastly the customer service is top notch. Especially from Korth and Zeus (which btw sound like greek Gods lol!) The turn around time is very quick and they'll help you get started and answer questions, jump on a call, come up with campaign ideas.
Cons:
Only blunder for me with Chiirp is this is a Do-It-Yourself /Done-With-You (kind of). They should think about adding a Done-For-You package but remain competitive on the pricing.

Reasons for choosing CHIIRP

Deep Service Titan Integration the others can't quite keep up with

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NK

Netta K.

Verified reviewer

Security and Investigations

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2025

Chiirp stay away

1

Ratings Breakdown

1
Ease of use
1
Value for money
1
Customer support
1
Functionality
Cons:
Chiirp is one of the worst companies I’ve dealt with. They’ll say anything to make a sale and load you up with false promises they can’t deliver on. Once they’ve got you signed, they stick you into a contract and then act like they’re doing you a favor if you want out—but of course, they keep your money and don’t refund a dime. This is a company that doesn’t care about its customers at all, only about making a quick buck. Stay far away.

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CE

Corey E.

Verified reviewer

Consumer Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2022

Chirrp is AMAZING

5

It’s been amazing! I could not be happier! I consider the team at Chirrp friends for life! They are just so helpful!!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Chirrp is very easy to use vs other comparable software! Customer support is amazing and timely! They even have a library of training videos so you can easily navigate and implement the software with virtually no help at all!
Cons:
No cons whatsoever! The team works diligently improving the program almost daily!

Reasons for switching to CHIIRP

Too hard to us, customer support was lacking, too much stuff we didn’t need, too complex

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JH

Jake H.

Verified reviewer

Automotive

11-50 employees

Used daily for less than 6 months

Review source

Reviewed July 2021

Blown away!!! Better than expected!!!

5

We use CHIIRP to send out our warranty to our customers. Since COVID we lost our digital signatures, because nobody was signing on our phones. Now, it will text it over to their phone and they simply respond yes to agree. After we repair the windshield, the customer will get a text from me thanking them for the business and asking to leave us a review. In 8 years of business we only had 2 people go out of their way to leave a review. In 4 months of using CHIIRP we now have 129 with a 5 star rating! We have now done over $1,500 in purely organic online leads. Before CHIIRP we had zero. Thank you [SENSITIVE CONTENT] and the CHIIRP team! You guys are Rockstars!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
All of my technicians have their own personal landing pages right on their phones. Which, makes it so easy to put our customers through our process and track them every step of the way! CHIIRP built us an online funnel that has made it so simple to book with us.
Cons:
No cons to report. Everything works perfectly, just like promised.

Reasons for choosing CHIIRP

Podium was WAY too expensive and couldn’t solve all our problems. It was as if they weren’t even listening to what we needed and were just trying to over sell us to fill there own pockets. CHIIRP took the time to listen and showed us exactly how we could implement the tools in our everyday process.

Read More

DR

Devin R.

Verified reviewer

Construction

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2022

Our experience with Chiirp

1

Our experience with Chiirp was really bad. We asked for help many times and sometimes heard nothing back for days. I feel as though these guys were annoyed with us for asking so many questions. We thought we would have had more support in setting it up. This was not the case, we requested meetings with them to help us out and they would schedule the wrong time in for the meeting because of the time difference. So they would be an hour early for meetings and have to cut our time short. The software also never worked properly for us. It messed our phone system up for a week. It messed our original software up that we used before. And throughout the process of us emailing and asking for help we were met with defensiveness and at some points heard nothing back. After nothing going right and having little to no help we actually asked for a refund and without even trying to salvage the relationship they just said yes no problem. Kind of bizarre they haven’t had more bad reviews. We got our money back and have moved on.

Ratings Breakdown

1
Ease of use
1
Value for money
1
Customer support
1
Functionality
icon
Pros:
The software really didn’t work properly for us. The concept is really good but to be completely honest we really got no support in setting it up. The help button in the software never worked. The meetings were set up at wrong times because of time zone differences. We are owner/operators and just constantly had problems with the software.
Cons:
We didn’t like the entire experience. I am not sure if they were just having a bad couple weeks but nothing worked properly when we set it up. And again we had zero support setting it up. Basically they would blame the software we were using instead of trying to help. Terrible experience.

Reasons for choosing CHIIRP

It was pitched to us in a meeting how well it would work.

Read More

RB

Richard B.

Verified reviewer

Construction

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2022

Game Changer

5

I’ve been looking for a software like this since 2012 and when I came across Chiirp I just new I’d found what I was looking for. Not only is the software great but so are the people at Chiirp. Very pleasant people and they give such a positive energy with a can do attitude which is refreshing They’ve been quick to help and very effective indeed

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Well I’m only taking advantage of about 20% of what this software is capable and already the difference is excellent. We are front of mind with our customer database We provide a more professional service to our customers We have a much better follow up with estimates so that alone pays for Chiirp
Cons:
That I didn’t find it sooner. I’m not an easy person to please and I’ve been through a few battles with software companies and had my fair share of dissatisfaction but not with Chiirp

Reasons for choosing CHIIRP

I saw the features and benefits and new id found what I was looking for

Reasons for switching to CHIIRP

It wasn’t a full solution

Read More

LW

Luke W.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2022

Game changer for our business

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
This app has been a complete game changer for my carpet cleaning business. As an owner operator I don’t have time to be on my phone all day every day trying to keep up with inbound leads, etc… I’ve utilized Chiirp for so many things and it’s paid for itself ten-fold.
Cons:
Initially there was a little bit of a learning curve (I’m not the most tech savy guy), but [SENSITIVE CONTENT] and his team were very helpful in getting me set up and answering all my questions. As an owner-operator I really appreciate the [SENSITIVE CONTENT] of Chiirp personally answering my messages and jumping on the occasional zoom call with me when needed.

Read More

YV

Yvonne V.

Verified reviewer

Professional Training & Coaching

51-200 employees

Used daily for less than 12 months

Review source

Reviewed May 2022

Closes Deals Automatically!

5

We are generating leads and CLOSING them without any of very little human touches. Saving me so much time and making us money. The winning ticket 😊

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I love that you have almost limitless customizations. So much detail has gone into chiirp to really think of the entire sales relationship and bring it to text (which works way better than email)
Cons:
Because there are so many features and customizations, it can be a bit of work to set everything up and MAKE SURE YOU TEST LOL. Usually when I find a problem in the automation, the software worked right but I set it up wrong…but if you chat in with support or post on the user group though you can get fast answers!

Read More

EA

Eric A.

Verified reviewer

Marketing and Advertising

Self-Employed

Used daily for less than 12 months

Review source

Reviewed May 2022

Great experience with CHIIRP!

5

They’ve been very responsive to any issues I’ve had. They also have a nice FB group where ideas are shared, which is great.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Importing contacts initially was very easy. Also very easy to get a phone number quickly! I love the flexibility of how long your message can be with regard to SMS messaging.
Cons:
I don’t have any real complaints, if I’m being candid.

Reasons for choosing CHIIRP

I love the fact that you can utilize SMS, email and ringless voicemail all from the same platform. You can also create custom campaigns with specific actions which make it very flexible.

Read More

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