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WhatsApp Business API

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Overview

WhatsApp Business API 2026: Benefits, Features & Pricing

Wondering if WhatsApp Business API is right for your organization?

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  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

WhatsApp Business API
WhatsApp Business API
5.0
(2)

Pricing

Starting at ₹1,000.00 per month

About WhatsApp Business API

SparkTG's WhatsApp Business API Solution: Transforming Customer Engagement with Seamless Communication

In today’s fast-paced digital world, businesses need to stay connected with their customers at every touchpoint. One of the most powerful tools for fostering this connection is WhatsApp, the world’s leading messaging app with over 2 billion active users. To leverage this massive opportunity, SparkTG’s WhatsApp Business API Solution offers businesses a robust platform to engage with their customers, providing personalized, timely, and secure communication.

Why Choose SparkTG’s WhatsApp Business API?
Customer-Centric Communication
With SparkTG’s WhatsApp Business API, businesses can communicate directly with customers on the platform they prefer. Whether it's answering customer queries, sending product updates, or providing support, the API enables personalized, two-way interactions that feel natural and are highly engaging. By reaching customers where they spend the most time, businesses can significantly enhance customer satisfaction and build long-lasting relationships.

Streamlined Automation for Efficiency
The power of automation is a key feature of SparkTG’s solution. Throug...

h AI-driven chatbots, businesses can automate routine tasks such as answering FAQs, confirming orders, and sending shipping updates. This not only reduces response times but also frees up human resources to focus on more complex customer interactions. The API allows businesses to scale operations without compromising the quality of customer service, which is essential in today’s competitive market. Rich Messaging Experience SparkTG’s WhatsApp Business API supports rich media formats including images, videos, documents, and even location sharing. This allows businesses to offer a more interactive experience, whether by sending detailed invoices, product brochures, or even video demonstrations. It makes the communication more dynamic, keeping customers engaged and informed. The ability to send multimedia content boosts the overall customer experience and helps businesses convey their messages more effectively. Personalized Notifications Businesses can leverage the API to send personalized notifications at key moments of the customer journey. These notifications can range from order confirmations and delivery updates to personalized marketing messages, such as promotions or product recommendations based on previous purchases. By automating these notifications, businesses ensure that customers receive relevant information at the right time, improving engagement rates and fostering customer loyalty. Multilingual Support In today’s global marketplace, businesses often serve customers across different regions, speaking various languages. SparkTG’s WhatsApp Business API includes multilingual chatbot functionality, enabling businesses to engage with customers in their native language. This not only improves customer satisfaction but also opens the door to a broader market, allowing businesses to cater to a diverse audience. Final Thoughts SparkTG’s WhatsApp Business API Solution is not just a messaging tool; it’s a complete communication platform designed to enhance customer engagement, drive operational efficiency, and improve customer satisfaction. With a focus on security, scalability, and seamless integration, it offers businesses a powerful way to interact with their customers on a platform they use every day. Whether you’re looking to improve customer support, streamline marketing efforts, or automate routine tasks, SparkTG’s WhatsApp Business API is the key to transforming the way you communicate with your customers.

WhatsApp Business API Screenshots

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WhatsApp Business API Pricing and Plans

Starting price: ₹1,000.00 per month
Free Trial
Free Version

WABA Starter Plan

₹1,000.00

flat rate, per month

Plan includes:

  • - Email & WhatsApp Support - 200 Messages/Min - Real-time Reports - WA Broadcast

WABA Teams Plan

₹2,000.00

flat rate, per month

Plan includes:

  • Call Support
  • 350 Messages/Min
  • Real-time Reports
  • WA Broadcast
  • WhatsApp Chatbot

WABA Enterprise Plan

₹3,000.00

flat rate, per month

Plan includes:

  • Dedicated Account Manager
  • 500 Messages/Min
  • Real-time Reports
  • WA Broadcast
  • WhatsApp Chatbot
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WhatsApp Business API Features

  • Popular features found in Chatbot
    AI/Machine Learning
    Automated Responses
    Chatbot
    Code-free Development
    Customer Support
    For Sales/Marketing
    Natural Language Processing
    Pre-Configured Bot
    Query Suggestions
  • More features of WhatsApp Business API
    A/B Testing
    AI Copilot
    Automated Routing
    Canned Responses
    Contextual Guidance
    Customer Experience Management
    Customer Surveys
    Customizable Branding
    Intent Recognition
    Language Detection
    Lead Capture
    Lead Qualification
    Live Chat
    Multi-Channel Communication
    Multi-Language
    Proactive Chat
    Process/Workflow Automation
    Sentiment Analysis
    Transcripts/Chat History
    Transfers/Routing

WhatsApp Business API Integrations

Zoho Directory
Zoho Directory
Salesforce Service Cloud
Salesforce Service Cloud
Zoho Payroll
Zoho Payroll
Zoho Sheet
Zoho Sheet
Zoho Social
Zoho Social
Zoho One
Zoho One

See all 76 integrations

WhatsApp Business API User Reviews

Overall Rating

5.0

Ratings Breakdown

5

100%

4

0%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used WhatsApp Business API and would like to share your experience with others?

RS

Rahul S.

Verified reviewer

Education Management

11-50 employees

Used daily for less than 6 months

Reviewed August 2025

Spart tg review

5

Overall a good experience usage and support!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
what's app business API is quite good, [sensitive content hidden] had helped set up this process with us, it was very seamlesss , whats app business helped us get quality leads and turn on dead leads , value for money!
Cons:
NA!

Read More

Facinet's profile

Facinet S.

Verified reviewer

Farming

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

"L'outil indispensable pour passer à l'échelle

5

Un outil indispensable pour passer à l'échelle supérieure. Malgré une mise en place exigeante, le gain en efficacité opérationnelle est indéniable.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
L'automatisation des messages et l'intégration fluide avec notre CRM existant. Cela nous permet de gérer un gros volume de demandes clients de manière centralisée et sécurisée.
Cons:
Le processus de configuration initiale est assez complexe et demande des compétences techniques. De plus, les coûts par session peuvent vite grimper si le volume est très élevé.

Read More

Showing 1 - 2 of 2 Reviews

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