Workshop 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Workshop

5.0

(5)

Pricing

Starting at £49.99 per month

About Workshop

Workshop is a workshop management system designed for bike shops, mechanics, mobile bike services, and cycling service providers. It offers essential features to help users streamline operations. The system provides a booking system for managing appointments, automated inventory management, and route planning to optimize travel.

The system offers communication capabilities with integration across popular platforms. It includes specialized calendar features for appointment management and business analytics for insights on seasonal trends.
It also integrates invoicing and payment processing for financial management. Workshop enables paperless operations with digital reporting and in-app approvals. Workshop is available in different pricing plans to suit various business sizes and needs. An advanced version, Workshop Pro, provides additional features such as a marketing platform, custom reporting, insurance audit tracking, and enquiry automation, along with premium support.

Workshop Screenshots

Workshop Pricing and Plans

Starting price: £49.99 per month

Free Trial

Free Version

Bikebook

Pricing available upon request

Plan includes:

Google Reviews
Webpage
Increased bookings
Events

Workshop

£49.99

flat rate, per month

Plan includes:

Online bookings
Route Planning
Pos Job Service Reports
Third-party Integrations
Featured listings on Bikebook
Inventory Management
Payments & Invoicing
Supplier Integrations

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Workshop Features

Popular features found in Point of Sale
Accounting Integration
Barcode/Ticket Scanning
Customer Accounts
Discount Management
eCommerce Management
Electronic Payments
Electronic Signature
Gift Card Management
Inventory Management
Multi-Location
Order Management
More features of Workshop
Accounting
Activity Dashboard
Appointment Management
Appointment Scheduling
Billing & Invoicing
CRM
Customer Database
Customer History
Employee Management
Inventory Tracking
Payment Processing
Point of Sale (POS)
Purchase Order Management
Quotes/Estimates
Real-Time Data
Receipt Management
Retail Inventory Management
Sales Order Management
Sales Reports
Stock Management
Third-Party Integrations
Transaction History
Work Order Management

Workshop Integrations

SumUp

Saledock

Stripe

Xero

Shopify

Workshop User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

5.0

Functionality

4.4

Have you used Workshop and would like to share your experience with others?

Ben G.

Verified reviewer

Retail

Self-Employed

Used daily for less than 2 years

Reviewed November 2024

A revolution in bike repairs! Nothing compares!

We started our bicycle repair business on a POS that was entirely unsuitable for what we needed, and we moved on to another one with built in cycle serviceing, but it was very basic, too basic! Then we found a new workshop system that connected to our new POS, but after a while the development slowed and it could have bcome much more than it was, and stayed as more of an invoice building service, so we looked fo another one and found Bikebook. They worked with us and took our ideas and need to develop the Workshop system they now have to day, they embrace innovation and listen, making Bikebook everything we dreamed of and more! Nothing compares to Bikebook, it's truly revolutionary, embraces and uses modern technology, and allows us to have online bookings on our web site, great customer interaction, online tracking, and best of all a workshop interface that allows us to check each part of the bike individually. We have a very close and symbiotic relationship with Bikebook's team, now, and we can see it going places with it's ever evolving GUI, API connectivity to the ePOS, Messenger Communications and Web services we use. We can't wait to see what is to come in the future!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's the easiest and most intuitive system to use in the bike repair industry by far!

Cons:

Nothing I can actually think of! Any issues we do come across are quickly resolved or improved upon!

Reasons for switching to Workshop

Ease of use, eliminating the use of mutiple services, more detail bike servicing, easeir communications, and stock management, and I am sure much more.

Angie O.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Reviewed November 2024

Transforming the Workshop Experience

My overall experience with Workshop has been positive. It’s clear that the product is designed with mechanics in mind, focusing on practical solutions that genuinely enhance our daily work. While it’s still a new product and some features are in development, I’ve noticed consistent improvements over time. The team behind it is attentive to our feedback, which gives me confidence that it will continue to evolve into an even more valuable tool for bike mechanics.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate that they truly listen to our needs and design solutions by mechanics, for mechanics. They genuinely focus on improving our day-to-day work, understanding that many bike mechanics aren’t particularly tech-savvy.

Cons:

It’s a new product that still requires some development, and we’re eagerly anticipating some exciting features, but it’s improving day by day.

Reasons for choosing Workshop

Design and what Hubtiger built was not great for my needs in the end, I found a lot of constraint from the beginning while Bikebook was more flexible and build everything based on our needs since we were one of the first to use it

Reasons for switching to Workshop

Pipedrive is not designed specifically for bike shop

Marco G.

Verified reviewer

Sports

2-10 employees

Used daily for less than 2 years

Reviewed November 2024

Amazing tool.

Working together since day one. Amazing journey so far, feeling like a family.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The team listens to our needs and adapt to what we ask.

Cons:

As it's new app, lots of features still not working or available, but it's a work on progress.

Lee N.

Verified reviewer

Mechanical or Industrial Engineering

2-10 employees

Used daily for less than 2 years

Reviewed November 2024

Otecbikes workshop experience

Overall extremely positive any problems have been rectified once reported to workshop makes transition between employees very smooth and error free

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It works ! Mobile friendly Easy to pick up fast to learn

Cons:

Nothing - problems are fixed one I report them !

Kieren R.

Verified reviewer

Sporting Goods

Self-Employed

Used daily for less than 12 months

Reviewed November 2024

Kierens Bike Tech review

Fantastic. Couldn't be happier. The customer support I receive from [sensitive content hidden] is also amazing! Always there and happy to have a phone call regarding any queries :)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How well everything I need is in one place for me. Every time during the making of the platform I came up with an idea for something that would make the platform better and it was already being done!!

Cons:

Nothing!

Showing 1 - 5 of 5 Reviews