Turneo 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Turneo

5.0

(21)

Pricing

Pricing available upon request

About Turneo

Turneo is a digital platform that helps hotel chains manage and sell in-destination activities and experiences for their guests. The platform allows hotels to embed an experience booking engine directly on their website, keeping the entire booking process on the hotel's site. Turneo supports bookings for any type of experience, whether it's at the hotel or elsewhere.

The platform also provides insights and automation to help hotels manage content, commissions, payouts, and more. Hotels can use Turneo to increase their revenue, guest stay duration, and guest satisfaction. Guests who book experiences through Turneo tend to spend more per day and provide higher satisfaction ratings.

Turneo Screenshots

Turneo Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

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Turneo Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of Turneo
Access Controls/Permissions
Activities Booking
Activity Dashboard
API
Availability Management
Billing & Invoicing
Customer Database
Customer History
Customizable Branding
Customizable Reports
Discount Management
Multi-Language
Multi-Location
Online Booking
Payment Processing
Price/Margin Management
Ratings/Reviews
Real-Time Updates
Third-Party Integrations
Website Integration

Turneo Integrations

Regiondo

Turneo User Reviews

Overall Rating

5.0

Ratings Breakdown

95%

Secondary Ratings

Ease of Use

5.0

Value for money

4.9

Customer support

5.0

Functionality

4.9

Have you used Turneo and would like to share your experience with others?

Ania Z.

Verified reviewer

Hospitality

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

Reliable, User-Friendly, and Supportive — Turneo Delivers for Tourism

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Turneo has completely transformed how we manage bookings for our tours and guest experiences. The platform is sleek, easy to navigate, and designed perfectly for the tourism industry. It allows our guests to effortlessly browse, select, and book excursions online, which has boosted our reservations and improved customer satisfaction. The real-time availability updates and secure payment processing give both us and our clients peace of mind. Plus, Turneo’s smooth integration with our existing systems saves us valuable time and reduces booking errors. On top of that, their customer support team is incredibly efficient and responsive, always ready to help with any questions or issues. If you’re in the tourism business and want to elevate your guest experience, Turneo is the way to go!

Cons:

There’s always room for improvement in any booking platform, but the Turneo team is clearly committed and doing a great job continuously enhancing the system to ensure smooth and reliable bookings.

Lucian M.

Verified reviewer

Hospitality

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed May 2025

Amazing product!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the biggest advantages Turneo brings to Maslinica Hotels & Resort is the ability to offer our guests a diverse range of activities both within the resort and in the surrounding areas of Labin, Istria, and the Kvarner region. Before implementing Turneo, we had a limited scope of activities available (only at our Resort and few in Rabac), and our guests often had to go through different channels to find and book experiences. This lack of integration meant that guests couldn't easily explore all the options available to them, and we couldn't present a comprehensive offering. With Turneo, we can now showcase a variety of curated experiences in one place—everything from beach activities to more adventurous options like horseback riding or wine tasting in the beautiful Istrian countryside. This will significantly enhance the guest experience, making their stay more dynamic and enjoyable. Guests will no longer need to go through multiple steps to plan their perfect holiday, and we can offer them a seamless, all-in-one booking experience during their stay and prior to their arrival.

Cons:

The biggest concern I had when implementing Turneo was gathering all the stakeholders involved, particularly the various service providers, and preparing them for a new way of collaboration. Many of the services we offer require coordination with external partners. Transitioning to a digital platform meant that everyone needed to be aligned on how to work together in a more integrated way. Now, after the implementation, I feel much more confident. While it did take time to get everyone on bord. For that, we can only thank the Turneo team for being so assistive in getting everyone on board.

Igor K.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2025

Great tool to enable experience bookings on your website

If you’re in the hospitality business and want to simplify your experience management while making it easy for guests to discover or book activities, I’d definitely recommend giving Turneo a try.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Turneo's platform made it much easier to manage our experience bookings. It replaced the multiple contact forms and spreadsheets we previously used to track booking requests, tour provider availability, and monthly sales. By consolidating everything into one system, we saved a considerable amount of time. Our experience partners are also happy with the user-friendly design, so they regularly use the platform, which simplifies the coordination of bookings for everyone. We also love how simple it is to update experiences on our digital experience store. Guests also love the digital convenience - we’ve noticed that many of them book activities before they even arrive at the destination.

Cons:

It would be great if food&beverage was included on the platform but we heard it might be happening in the future.

Ivona V.

Verified reviewer

Hospitality

201-500 employees

Used daily for less than 12 months

Review source

Reviewed October 2025

Makes booking process more enjoyable.

As someone who is regularly booking tours, Turneo has been a game-changer. It helped me showcase the entire experience to guests with just a few clicks. The platform is incredibly simple to use and really takes the connection between guest and booking to another level. What I love most is that all the important information and booking details are in one place. It has made communication between us and our guests much easier and faster, no more chasing papers or sending endless emails. Everything is right there, easily accessible. Turneo has truly simplified the process and made our work not only more efficient but also more enjoyable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's very easy to use and makes whole process of booking easier.What I love most is that all the important information and booking details are in one place.

Cons:

There is no such thing......... Turneo takes care of everything and their support is really helpful.

Marija F.

Verified reviewer

Hospitality

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed May 2025

A Game-Changer for Small Hotels

As a small boutique hotel in Zagreb, Turneo has helped us modernize how we manage guest experiences while reducing the pressure on our staff. The front desk team no longer has to juggle phone calls and emails with local providers—Turneo takes care of it all. The integration of their experience store on our website has also elevated our digital offering and gives guests the freedom to explore options in their own time. Since onboarding, we’ve seen steady product improvements and proactive communication from Turneo. It feels more like a partnership than just a software solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Turneo has completely changed how we manage guest requests for tours, transfers, and activities. It's a huge relief that we no longer have to call each tour organizer individually or handle inquiries one by one—those days are in the past. One of the most impressive features to us is how Turneo integrated with our channel manager to send personalized pre-arrival emails to guests, offering them tailored activity suggestions based on their reservation details—whether it’s a couple on a romantic getaway or a family trip. Guests can now explore and book experiences on their own through the Turneo experience store we embedded directly on our website. Their customer support team handles everything from questions to payments, and we receive clear statistics, reports, and regular updates on platform improvements. It's efficient, reliable, and guest-friendly.

Cons:

We’re genuinely very satisfied and have had no issues to report. Not once has a guest arrived confused or faced a problem that required our intervention.

Karlo G.

Verified reviewer

Hospitality

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed April 2025

Turneo made our lives easier

Our overall experience with Turneo has been excellent. It’s easy to use, completely hassle-free on our end, and it enhances our offer with minimal effort. Guests love the added options, and we appreciate the extra revenue without any operational burden. It’s a great solution that fits seamlessly into our workflow.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What we like most about Turneo is its simplicity and how effortlessly it integrates into our offer. It adds value for our guests, requires no extra work from our team, and brings in additional revenue. A true win-win!

Cons:

Honestly, we’re really happy with Turneo so far. If we had to point out something, maybe a few more options for visual customization or branding would be nice in the future. But overall, it’s been smooth and effective just the way it is.

Nikša R.

Verified reviewer

Hospitality

201-500 employees

Used daily for less than 12 months

Review source

Reviewed November 2025

Amazing addition for every hotel operation

Turneo has been an excellent partner, bringing noticeable improvements to our daily operations. Their support and tools have made our workflow smoother, more organized, and more efficient overall. It has been a valuable addition to the way we manage and deliver our services.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I especially appreciate the increased efficiency in booking guest experiences. Their reporting and charging system is incredibly easy to use, saving us time and reducing errors. The platform is intuitive, reliable, and supported by a responsive and professional team. Truly an amazing addition for every hotel operation. I can highly recommend them.

Cons:

In it's current edition it is impossible to use it for room bookings, which could make it a one stop shop for our guests

Luka C.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

A modern business solution that works seemlesly

When incorporating new solutions like this, there is always a fear that there could be technical difficulties or other complications. Happy to inform that in almost two years there was nothing to report in that regard as it seems that the Turneo crew are always up to date with market demands and even open to our suggestions. We recommend this service to everyone in the tourism business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Turneo allowed us to streamline our business and offer our guests a selection of verified solutions during their stay. Be it an airport shuttle or a free walking tour, after incorporating the service we could refer the guest to our offers with a simple link. What used to be a series of back and forth phone calls for each of our guest's requests, now became a professional looking web catalogue where the guests can safely book at their leisure.

Cons:

No real cons to report, why didn't anyone think of a solution like this before 2023?

Petar F.

Verified reviewer

Hospitality

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Easy to implement centralized experience management software

Turneo was a key partner during the digital transformation of in-house services in our company. The platform interface is intuitive and user-friendly which eased the onboarding of the hotel staff quite a lot.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- very easy website integration via widgets feature which can be later managed from the Turneo interface, no need to make changes on the web itself. - possibility of full integration with mobile app with all features as on booking website - the option to use Turneo whiteboard booking page or integrate booking to the company's website - easy to generate analytics and reports

Cons:

- the Resource manager feature is great however the process of switching the hotel staff from "paper schedule" to a digital one requires additional effort from the management

Iva V.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 12 months

Review source

Reviewed October 2025

Turneo review

Our overall experience with Turneo has been very positive. They are simple and easy to work with, making the whole process smooth

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Using Turneo is very simple, less paperwork, confirmations are coming automaticaly, guests can see prices and organisers

Cons:

The thing I liked least about Turneo is that the link is only valid for a short time. Also, I think the website could be a bit faster to improve the overall experience.

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