MAIA 2026: Benefits, Features & Pricing

Wondering if MAIA is right for your organization?

Our Chatbot Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

MAIA

5.0

(2)

Pricing

Starting at €39.00 per month

About MAIA

MAIA is an AI-enabled knowledge management platform designed for industrial companies. It provides a central access point to a company's technical documents, product information, and internal knowledge databases. The platform makes this information intelligently searchable through AI.

MAIA's key features include an AI-powered knowledge base that understands complex technical documents, a conversational AI interface, and the ability to independently lookup company knowledge without compromising data security. The platform also offers real-time translation and cross-language search, ensuring all employees can access the same level of knowledge regardless of the native language. Additionally, MAIA is scalable, integrates with Microsoft and API, and processes multiple documents simultaneously, while remaining GDPR-compliant and EU AI Act ready.

The platform caters to professionals in mechanical engineering, medical technology, and manufacturers of complex hardware products. It helps accelerate the onboarding of new employees by providing immediate, precise answers from the company's own data. MAIA is tailored for use by product managers, technical support teams, and researchers.

MAIA Screenshots

MAIA Pricing and Plans

Starting price: €39.00 per month

Free Trial

Free Version

Professional

€39.00

per user, per month

Plan includes:

Full range of functions
2-factor authentication

Enterprise

Pricing available upon request

Plan includes:

API access
Prioritized Support & Account Management
AI training & workshops

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

MAIA Features

Popular features found in Chatbot
AI/Machine Learning
Automated Responses
Chatbot
Code-free Development
Customer Support
For Sales/Marketing
Natural Language Processing
Pre-Configured Bot
Query Suggestions
More features of MAIA
AI Copilot
Language Detection
Multi-Language
Transcripts/Chat History

MAIA Integrations

Confluence

Microsoft SharePoint

MAIA User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used MAIA and would like to share your experience with others?

Florian K.

Verified reviewer

Telecommunications

10000+ employees

Used daily for less than 2 years

Review source

Reviewed July 2025

Maia AI: A Game Changer for Efficiency!

My overall experience with Maia AI is consistently positive. It's an absolutely brilliant tool that works very reliably and efficiently. I highly recommend it to anyone looking for a powerful AI solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most is the intuitive user interface and the impressive results it delivers. Maia AI has significantly simplified our workflows and saved us a lot of time.

Cons:

Honestly, after thoroughly using MAIA, there is genuinely nothing negative to report. The tool consistently exceeds our expectations, delivering outstanding performance and seamless functionality across all features we've utilized so far. It's truly a superb product that has provided immense value to our operations without any drawbacks to mention.

Verified

Reviewer

Financial Services

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed July 2025

Finally an AI that connects the dots across all our internal knowledge

MAIA quickly became an essential tool for our marketing team. We used it to create messaging, validate technical claims, and draft content without constantly having to check in with product or legal. It saved us time and helped maintain consistency across all channels. The fact that it works seamlessly across both documents and knowledge bases makes it incredibly versatile and valuable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As Head of Marketing at IDnow, I’ve experienced how challenging it can be to get reliable information quickly when content is spread across SharePoint, Confluence, and other internal tools. MAIA really stood out because it can handle both static documents like PDFs and PowerPoints as well as dynamic content from internal knowledge bases. The quality of answers is impressive, with clear citations and context that make it easy to trust the results. It helped reduce the constant back-and-forth with other teams and sped up our workflow significantly.

Cons:

During the initial setup, we had to invest a bit of time to configure the glossary and align it with our internal terminology. Once that was done, the improvement in answer quality was noticeable. It would be helpful to have more advanced usage insights, especially for understanding adoption across teams, but this wasn’t a major blocker.

Showing 1 - 2 of 2 Reviews