Falkon Chat 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Falkon Chat

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Pricing

Starting at $9.00 per month

About Falkon Chat

Falkon Chat helps businesses connect with website visitors in real time, answer their questions, and guide them toward the next step, whether that’s booking a demo, solving a problem, or completing a purchase.

AI works in the background, drafting replies, summarizing chats, pulling answers from the website or documents, and reducing repetitive work for agents. For organizations in regulated industries such as healthcare, legal, or finance, Falkon Chat supports HIPAA-aligned controls, role-based access, audit logs, and secure data handling, so users communicate with customers while staying compliant and protecting sensitive information.

From a management perspective, Falkon Chat gives teams visibility into how the team is performing. Users can track response times, conversation volumes, agent productivity, and customer satisfaction. The chat widget can be customized to match the brand, deployed on the website, and managed from a unified inbox.

Falkon Chat Screenshots

Falkon Chat Pricing and Plans

Starting price: $9.00 per month

Free Trial

Free Version

Starter

$9.00

per user, per month

Plan includes:

Unlimited visitors
Unlimited conversations
AI credits included
AI assisted replies
Seamless human handoff
Templates & saved replies
AI chat summaries
Assignment & routing
Role-based access controls
Customer feedback collection

Pro

$15.00

per user, per month

Plan includes:

Data encryption (transit & rest)
US data residency
Email support
Pre-chat Form
Priority support
HIPAA compliant
BAA available
Enhanced compliance controls
Configurable data retention

Launch Special Lifetime Deal

$199.00

per user, one time

Plan includes:

Data encryption (transit & rest)
US data residency
Email support
Pre-chat Form

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Falkon Chat Features

Popular features found in Live Chat
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
More features of Falkon Chat
Activity Dashboard
Customizable Branding
Document Storage
Proactive Chat
Real-time Consumer-facing Chat
Reporting/Analytics
Search/Filter
Surveys & Feedback