Hybrid.Chat 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Hybrid.Chat

5.0

(2)

Pricing

Starting at ₹29.00 per month

About Hybrid.Chat

Hybrid.Chat is a cloud-based live chat solution that allows users to build chatbots. The solution provides templates for chatbots with a range of purposes, such as lead capture, hotel booking and appointment booking.

The chatbots can be created using pre-built templates which can then be connected to a variety of messengers. Hybrid.Chat supports integrations with services such as Slack, MatterMost, HipChat, Telegram, WhatsApp and WeChat.

Hybrid.Chat automates conversations by routing chats to suitable departments. The solution offers multiple in-chat widgets, and users can monitor chat logs and automate answers for frequently asked questions. Chatbots with pre-built natural language processing can assist in routing questions to appropriate staff members. Additionally, Hybrid.Chat lets users create common channels through which anyone on the team can take up the chat with customers.

Hybrid.Chat offers services on a monthly subscription basis and support is provided via live chat, email and over the phone.

Hybrid.Chat Screenshots

Hybrid.Chat Pricing and Plans

Starting price: ₹29.00 per month

Free Trial

Free Version

Basic

₹29.00

per month

No plan information available

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Hybrid.Chat Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of Hybrid.Chat
Autoresponders
Canned Responses
Chatbot
Customer Support
Customizable Branding
Geotargeting
Lead Capture
Lead Generation
Live Chat
Mobile Access
Natural Language Processing
Offline Form
Proactive Chat
Real-time Consumer-facing Chat
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
Widgets

Hybrid.Chat User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Have you used Hybrid.Chat and would like to share your experience with others?

Brian M.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed January 2019

Extremely happy with this product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. I was able to crank up leads from my website with the same amount of traffic with this Live Chat software. 2. Automating conversations is easy. You just edit an online spreadsheet and it is converted into a chatbot. 3. The chatbot can send SMS, create call conferences, which we can use to connect with agents that are out there in the field. 4. The chats come into our Official Slack, which helps my entire team (you can select who to invite) engage with the leads.

Cons:

1. The UI can be improved upon. I found the documentation a little confusing, but the support team helped me navigate through it.

Ahtesham H.

Verified reviewer

Information Technology and Services

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed April 2019

Awesome Product!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is really good product, it has increased my business Leads to 200% within a very short time , it provides integration with slack which is also a very good benefit of using it.

Cons:

everything is great for it, I have not found any concerns in it.

Showing 1 - 2 of 2 Reviews