Why is ClickUp so popular?

ClickUp is popular for its budget-friendly pricing plans, including a free version that allows unlimited users. The tool also comes with features many find helpful such as ClickUp Chat and ClickUp Brain. ClickUp Chat connects conversations about project details directly to their respective project tasks. ClickUp Brain is a native AI that learns to understand the context of your team’s work, allowing it to write summaries, formulate answers to questions, and offer insights into how to increase productivity.

What problems does ClickUp solve?

Users say that ClickUp is user-friendly and has an easy-to-use, customizable dashboard. Workflows can also be customized to fit the needs of each team, reducing miscommunication or errors. Time tracking, collaboration tools, and comprehensive reports also help ensure project efficiency and productivity.

How much is ClickUp per year?

ClickUp offers a basic package that is free forever, with no requirement to upgrade. However, expanded features are available in the Unlimited and Business packages for $84 and $144 annually, respectively (billed monthly). An Enterprise plan is also offered as an upgrade from the Business plan. Quotes are provided for custom solutions at the Enterprise level.

Can you communicate in ClickUp?

Yes, ClickUp Chat is powered by AI to link chats with specific tasks, keep conversations in context, and provide full visibility and transparency. It allows for audio-video collaboration from the chat window. Additional features include AI summaries of discussions and whiteboards. Providing updates, meeting minutes, relative documentation, and action assignments through the ClickUp chat feature helps users keep all information relative to a project in one place.

Updated April 3, 2025 at 3:38 PM

ClickUp 2026: Benefits, Features & Pricing

Written by Alejandra Aranda

Content Analyst

Edited by Parul Sharma

Editor

Wondering if ClickUp is right for your organization?

Our Project Management Software selection experts can help you in 15 minutes or less.

On this page

Our Summary
Pricing and Plans
Features
Integrations
Key Sentiments
User Reviews
Frequently Asked Questions

Our Summary

ClickUp

4.6

(4550)

FrontRunner 2026

Pros:

Task management
Workflow customization

Cons:

Slow performance
Complex interface

Pricing

Starting at $10.00 per month

What is ClickUp:

ClickUp is a comprehensive productivity tool designed as an all-in-one project management platform for organizations of all types and sizes. The tool is cloud-based, enhancing overall flexibility and collaboration, and it helps teams align their workflows with their objectives. It has features such as task management and scheduling, real-time problem resolution, and third-party application integration.

Why we like ClickUp:

ClickUp integrates with other project management software, such as GitHub, streamlining the workflow of development teams by consolidating resources. There is a free version with unlimited users and tasks. However, the free version has limited storage, workspaces, automation, and customization of productivity tools. The platform offers three pricing plans: Unlimited, Business, and Enterprise for expanded storage and features. Clickup’s dashboard and features offer extensive customizability in configuration.

Who should use ClickUp:

ClickUp offers project planning solutions to businesses of all sizes with their extensive pricing plans. Over 50% of the organizations that submitted a review have 2–50 employees. ClickUp appeals to organizations such as startups, freelancers, and agencies seeking to consolidate to an all-in-one solution for their project management and collaboration needs.

ClickUp Screenshots

ClickUp Overview

ClickUp is a productivity platform designed to unify work tools within a single workspace. It supports various teams and industries, including marketing, product development, engineering, IT, HR, and leadership, by helping organizations streamline workflows and reduce reliance on multiple applications.

The platform includes features such as tasks, sprints, Gantt charts, and kanban boards for project management. It incorporates AI-based tools, including ClickUp Brain and AI super agents, which assist with task delegation, event updates, and document creation. Collaboration...

ClickUp Pricing and Plans

Starting price: $10.00 per month

Free Trial

Free Version

Free

$0.00

Plan includes:

100mb Storage
Collaborative Docs
Email in Clickup
In-App Video Recording and 24/7 Support
Kanban Boards
Native Time Tracking
Real-Time Chat
Sprint Management
Two-Factor Authentication
Unlimited Tasks

Unlimited

$10.00

per user, per month

Plan includes:

Agile Reporting and 24/7 Support
Form View
Goals & Portfolios
Guests With Permissions
In-App Video Recording
Resource Management
Teams (User Groups)
Unlimited Custom Fields
Unlimited Dashboards
Unlimited Gantt Charts

Business

$19.00

per user, per month

Plan includes:

Advanced Public Sharing and 24/7 Support
Agile Reporting
Custom Exporting
Kanban Boards
Unlimited Teams

Enterprise

Pricing available upon request

Plan includes:

Advanced Permissions
Advanced Public Sharing
Custom Role Creation
Enterprise API and 24/7 Support
Subtasks in Multiple Lists
Team Sharing

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Our Analysis of ClickUp's Pricing Plans

We've dug deep into ClickUp's pricing plans to help you determine which option is the best fit for your team's needs and budget. We'll walk you through the key features and limitations of each plan, so you can make a well-informed decision. ClickUp offers four main pricing tiers: the Free Forever Plan, the Unlimited Plan, the Business Plan, and the Enterprise Plan. Additionally, ClickUp AI can be added to any paid plan for an extra fee. Whet...

her you're a small startup or a large corporation, understanding the nuances of each plan is essential for choosing the right solution for your organization. __Free forever plan__ ClickUp's Free Forever plan is a great starting point to support the project management needs of individuals or small businesses. With a generous 100MB of storage and unlimited tasks, this plan allows you to organize your work effectively without any financial commitment. The tool enables seamless collaboration with unlimited free plan members and offers essential features, such as two-factor authentication, collaborative docs, whiteboards, and various views, such as Everything, Kanban, Sprint, and Calendar. **Pros:** - No cost: Users can benefit from essential features, such as in-app video recording, and sprint management without spending a dime. - Ample task management: Create and manage unlimited tasks to streamline your workflow. - Versatile views: Adapt to your team's preferred working style with multiple view options. **Cons:** - Storage limitations: The 100MB storage cap may be insufficient for media-heavy projects. - Basic customization: Advanced custom fields and other personalization options are not included. - Limited integrations: Integrations with third-party tools are restricted in this plan. __Unlimited plan__ Stepping up to the Unlimited Plan at $7 per user per month unlocks a world of possibilities. With unlimited storage, integrations, dashboards, and custom fields, the Unlimited plan helps improve users’ efficiency and productivity. Priced at $7 per user per month, this plan lets small businesses invite guests with specific permissions, leverage Gantt charts for visual planning, and keep communication flowing with unlimited chat messages. Users can also access advanced features, such as column calculations, email integration, user groups, native time tracking, goals and portfolios, and AI compatibility. **Pros:** - Scalable storage: Unlimited storage lets users upload endless files and attachments to ClickUp. - Extensive integrations: Connect ClickUp with Google Drive, Dropbox, and OneDrive to ensure seamless workflow. - Advanced features: Unlock various advanced features, such as agile reporting, resource management, and AI compatibility to supercharge your productivity. **Cons:** - Per-user pricing: Costs can add up quickly as your team grows. - Learning curve: Users may require additional time to master the advanced features. __Business plan__ Midsized teams demanding even more control and customization can opt for the Business plan at $12 per user per month. This plan introduces Google SSO for secure access, unlimited teams for better organization, and custom exporting options for data analysis. The tool’s automation capabilities paired with advanced features, help users dive deeper into time tracking with granular estimates and timesheets. This plan enables users to visualize their projects with timelines, mind maps, and goal folders, helping them manage their team's workload effectively. **Pros:** - Enhanced security: Protect your data with Google SSO and advanced permission settings. - Robust time tracking: Gain detailed insights into your team's time usage and productivity. - Visual planning tools: Utilize timelines, mind maps, and goal folders for comprehensive project planning. **Cons:** - Higher cost: The per-user price is steeper compared to the Unlimited plan. - Complexity: The advanced features may have a steeper learning curve for some users. __Enterprise plan__ ClickUp offers a customizable Enterprise plan for large organizations with complex needs. With white labeling, advanced permissions, and enterprise-grade API access, this plan allows you to tailor ClickUp to your exact specifications. Unlimited custom roles, team sharing for spaces, and advanced public sharing features support users’ project management needs. Ensure compliance with MSA and HIPAA availability and streamline user management with Single Sign-On (SSO) and SCIM provisioning. **Pros:** - Customization: Tailor ClickUp to your brand and specific requirements. - Granular control: Exercise precise control over user permissions and access. - Scalability: Accommodate the needs of large, complex organizations. **Cons:** - Cost: Pricing is determined on a case-by-case basis and may be substantial. - Implementation: Rolling out and managing an Enterprise plan may require significant resources. __ClickUp AI Add-On__ ClickUp offers an AI add-on for every plan at $7 per user per month. Users can leverage the tool’s AI capabilities to automate progress updates and standups, generate insights, and connect to any external apps needed. __Conclusion__ After analyzing ClickUp's pricing structure, it's evident that the tool offers multiple plans designed to accommodate businesses of various sizes and needs. - **For startups and small teams:** The Free Forever plan provides a solid foundation with essential features at no cost. However, as the team and requirements grow, the Unlimited Plan offers a cost-effective solution with expanded storage, integrations, and collaboration tools. - **For growing businesses and enterprises:** The Business plan unlocks advanced features, such as custom exporting, granular time tracking, and workload management, making it ideal for teams with complex workflows. For organizations with specific security and customization needs, the Enterprise plan provides white labeling, advanced permissions, and dedicated support. Regardless of the plan chosen, ClickUp's per-user monthly pricing allows for flexibility and scalability. By carefully evaluating team size, feature requirements, and growth projections, businesses can select the plan that aligns with their unique goals and budget. ClickUp's pricing model ensures that companies only pay for what they need while having the option to upgrade as their demands evolve.

Compare Pricing

Compare pricing across our most frequently recommended Project Management products.

Software options

Starting price*

User rating

Wrike

$10.00 per month

4.36(2878 reviews)

recommendations

monday.com

$9.00 per month

4.57(5701 reviews)

recommendations

Smartsheet

$12.00 per month

4.49(3473 reviews)

recommendations

Project Insight

$9.00 per month

4.49(93 reviews)

recommendations

kintone

$24.00 per month

4.66(153 reviews)

recommendations

*Defined as the price above any available free plan

ClickUp Features

Drawn from insights across 4550 verified reviews, we've outlined ClickUp's best and worst rated features and how they stack up against the average rating.

ClickUp's score

Category average

ClickUp's Best Rated Features

Segmentation

5.0

3.92 category average

Team Management

4.91

4.34 category average

Template Management

4.82

4.01 category average

ClickUp's Worst Rated Features

Overtime Calculation

3.43

3.97 category average

Rules-Based Workflow

3.67

3.75 category average

Marketing Automation

3.70

3.44 category average

Popular features found in Project Management
Billing & Invoicing
Budget Management
Document Management
File Sharing
Gantt/Timeline View
Issue Management
Kanban Board
Milestone Tracking
Multiple Projects
Prioritization
Resource Management
Time & Expense Tracking
More features of ClickUp
Access Controls/Permissions
Activity Dashboard
Activity/News Feed
Activity Tracking
Agile Methodologies
Alerts/Escalation
Alerts/Notifications
API
Application Management
Approval Process Control
Approval Workflow
Archiving & Retention
Assignment Management
Audit Trail
Automated Scheduling
Automatic Time Capture
Backlog Management
Bar Chart
Billable & Non-Billable Hours
Brainstorming
Budgeting/Forecasting
Bug/Issue Capture
Bug Tracking
Business Process Automation
Calendar Management
Calendar/Reminder System
Calendar Sync
Campaign Analytics
Campaign Management
Campaign Planning
Capacity Management
Case Notes
Change Management
Channel Management
Client Management
Client Portal
Code Repository Integration
Collaboration Tools
Color Codes/Icons
Commenting/Notes
Communication Management
Compliance Management
Configurable Workflow
Contact Database
Contact Management
Content Management
Cost-to-Completion Tracking
Cost Tracking
CRM
Customer Journey Mapping
Customizable Branding
Customizable Dashboard
Customizable Fields
Customizable Templates
Daily Reports
Dashboard
Dashboard Creation
Database Creation
Data Import/Export
Deadline Management
Deliverables Management
Dependency Tracking
Design Management
Discussions/Forums
Display Ad Management
Document Review
Document Storage
Drag & Drop
Due Date Tracking
Electronic Signature
Email Alerts
Email Management
Email Marketing
Email-to-Task Conversion
Employee Activity Monitoring
Employee Database
Employee Management
Employee Scheduling
File Management
File Transfer
Financial Management
For Creative Agencies
Forecasting
For IT Project Management
Forms Automation
Forms Management
Gamification
Goal Setting/Tracking
Graphical Workflow Editor
Guest Access
HR Management
Idea Management
Idea Ranking
Ideation
Innovation Management
Interaction Tracking
Issue Auditing
Issue Scheduling
Issue Tracking
Iteration Management
Knowledge Base Management
Knowledge Management
KPI Monitoring
Lead Generation
Lead Management
Marketing Automation
Marketing Calendar
Markup Tools
Media Planning
Meeting Management
@mentions
Messaging
Mind Maps
Mobile Access
Mobile App
Multi-board
Multi-Campaign
Multi-Department/Project
Multiple Billing Rates
Negative Feedback Management
No-Code
Notes Management
Office Suite
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Percent-Complete Tracking
Performance Metrics
Performance Review Management
Personalization
Portfolio Management
Predictive Analytics
Presentation Tools
Process Modeling & Designing
Product Data Management
Productivity Analysis
Product Lifecycle Management
Product Roadmapping
Progress Tracking
Projections
Project Management
Project Planning
Project Planning/Scheduling
Project Scheduling
Project Templates
Project Time Tracking
Project Tracking
Quotes/Estimates
Real-Time Chat
Real Time Editing
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recurring Issues
Recurring Tasks
Referral Tracking
Release Management
Release Planning
Reminders
Remote Access/Control
Remote Support
Reporting/Analytics
Reporting/Project Tracking
Reporting & Statistics
Request Management
Requirements Management
Resource Scheduling
Retrospectives Management
Rich Text Editor
Risk Management
Roadmapping
Role-Based Permissions
Rules-Based Workflow
Sales Pipeline Management
Scheduling
Search/Filter
Segmentation
Single Sign On
Skills Tracking
Social Media Integration
Spend Management
Spreadsheet View
Sprint Planning
Stakeholder Defined Attributes
Status Tracking
Strategic Planning
Sub-Task Management
Supplier Management
Supports Scrum

ClickUp Integrations

Based on 4550 verified reviews, we've identified products most frequently integrated with ClickUp.

Slack

Integration rated 4.7 from 136 reviews

Ale

Owner

Used for less than a year

Reviewed April 2022

"“You can easily create a task from Slack and send it to ClickUp with just a few clicks.”"

Gmail

Integration rated 4.6 from 64 reviews

GitHub

Integration rated 4.7 from 59 reviews

Zapier

Integration rated 4.7 from 55 reviews

Google Workspace

Integration rated 4.9 from 41 reviews

Asana

Integration rated 4.6 from 32 reviews

OneDrive

Integration rated 4.7 from 31 reviews

See all 134 integrations

ClickUp Key Sentiments

We analyzed 4550 verified reviews for ClickUp to find out what actual users really think.

Most Positive Sentiments

Team collaboration

74% Positive

20% Neutral

6% Negative

Reviewers appreciate how ClickUp enhances team collaboration through real-time communication features, such as chat, whiteboards, and video conferencing. They find it beneficial to keep distributed teams on the same page, share ideas, and track project progress. Users also value the platform's ability to streamline project management and improve overall team productivity.

Project management

70% Positive

24% Neutral

6% Negative

Users praise ClickUp for its powerful and versatile project management capabilities, which significantly enhance productivity and collaboration. They appreciate the customizable workflows and the ability to consolidate all project resources in one place. Additionally, users find the software effective for managing tasks and projects, helping them stay organized and meet deadlines efficiently.

Task management

56% Positive

33% Neutral

11% Negative

Users find ClickUp to be an excellent tool for task management, appreciating its ease of assigning tasks, setting deadlines, and adding attachments. They value the flexibility in organizing tasks through lists, Kanban boards, and Gantt charts, which helps them adapt to different project needs. Additionally, users highlight the seamless integration with other tools and the ability to automate repetitive tasks, making their workflow more efficient.

Least Positive Sentiments

Performance speed

21% Positive

26% Neutral

53% Negative

Users value the ease of uploading attachments and monitoring task progress in ClickUp. However, they frequently encounter performance issues, including system slowness, loading delays, and occasional bugs. These issues can disrupt their workflow, especially during high-activity periods, making the overall experience less efficient.

Mobile support

44% Positive

24% Neutral

31% Negative

Reviewers like that ClickUp synchronizes tasks across desktop and mobile devices, making it convenient for on-the-go task management. They appreciate the reminders and the ability to access their data from anywhere. However, users find the mobile app less user-friendly compared to the desktop version, citing issues with clunky design, limited functionality, and occasional sync problems.

Email notifications

37% Positive

40% Neutral

23% Negative

Users appreciate the real-time task notifications and reminders that ClickUp provides, which help them stay on top of their assignments. They find the ability to create tasks directly from emails and the integration with other communication tools beneficial. However, some users experience notification overload, finding the default settings overwhelming and the customization options confusing.

ClickUp User Reviews

Overall Rating

4.6

Ratings Breakdown

69%

26%

Secondary Ratings

Ease of Use

4.3

Value for money

4.6

Customer support

4.5

Functionality

4.6

Andrea N.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for less than 12 months

Review source

Reviewed February 2026

The Swiss Army Knife of Productivity (With a Few Sharp Edges)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love having everything—docs, tasks, and chat—in one spot. The AI is a huge time-saver for summaries, and the custom views let me work exactly how I want.

Cons:

It’s definitely a lot to take in at first. The app can feel a bit sluggish with big projects, and the mobile version still doesn't quite match the desktop.

Reasons for choosing ClickUp

Didn't like the interface and I felt it was harder to use

Reasons for switching to ClickUp

Price + more capabilities in Clickup

Katie C.

Verified reviewer

Marketing and Advertising

Self-Employed

Used daily for more than 2 years

Review source

Reviewed February 2026

A great project/task management tool with some caveats...

Overall, I think ClickUp is capable of doing a LOT for those managing small to large-scale projects with various team sizes. I'm currently working solo (no team), so I've moved away from ClickUp for a smaller, more simple project management tool to keep things simple and easy to manage. However, I would definitely go back to ClickUp if I needed a more sophisticated system. Even with my complaints, I do find it a pretty powerful tool when used at the proper scale for the business implementing it. I highly advise against trying to use every feature. I've found that using ONLY the features that best support your needs is a much more valuable and efficient way to use the system. I just wish their billing allowed more room for this.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Having used ClickUp for various projects with very small teams and for my own solo work, I've found it great at scaling to users needs. Whether you're working on a company-wide initiative or a solo project, you will have what you need to organize the work. I appreciate the automation features, although I sometimes felt limited when what I wanted to accomplish through automation wasn't available for me (I happen to be a person who appreciates a sandbox experience so I can really curate the automations I want).

Cons:

Their billing tiers are incredibly convoluted. Even on a small team or as a solo worker, there were features I would've liked to have access to that were only available at the much higher tiers. It didn't make sense to me to pay so much more per person to unlock one or two features that would've been helpful for our use case. It seems the billing tiers assume that needed features scale predictably with the size of the company, but that's not always true. There are features that would be useful at any size. For example, their Enterprise tier (a tier you need to sign up for a custom demo for before you can see the pricing) is the only tier that you can get conditional logic on forms. That simply doesn't make sense to me. Granted, I don't know the pricing for that so it may not be THAT much more than Business (currently $12/mo/user at the time of this review); however, it seems like those features shouldn't be denied other lower-tier users. My point is, it seems the billing structure is designed to drive ALL users toward the Enterprise level. This can feel really frustrating as a user. Similarly frustrating was the frequent glitches of the software when using sophisticated automations. It seemed either the caching system or something had a very difficult time running automations in real time and needed time to accurately show the correct outputs for the specific automation. It wasn't a dealbreaker for me because it wasn't ALL the time, but it happened frequently enough that many times I had to ditch an automation all together because of this. Lastly, for those with super small teams or who work solo, it can feel very overwhelming with all of the bells and whistles it comes with. On the plus side, many things can be turned on and off for different workspaces, but if you don't know how to do that, it can feel overwhelming out of the box.

Reasons for choosing ClickUp

We very briefly tried Monday, but we didn't like the available views and features. Ultimately, ClickUp won out.

Reasons for switching to ClickUp

At the time, ClickUp offered similar features to Monday and better features than Teamwork. We made the switch at the direction of the owner of the company, and we stuck with it as it worked well for what we needed.

Radhika M.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Great tool for your project management needs

Awesome! They have added AI to an already great tool. It has made my life even better. I can build agents to create brief and apply brand guidelines.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I'm very pleased with the fast and responsive UI, never faced a glitch. It's fluid, smooth and yet, rich in features.

Cons:

Nothing much, maybe a few more integrations like insider and magento. We use them for our ecommerce and marketing needs.

Reasons for switching to ClickUp

Our organization moved to Clickup to save costs.

Elena T.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Great all-in-one tool for marketing and client management

I mainly use ClickUp for managing my email marketing workflow, coordinating with my team, planning content, and handling client approvals and feedback. What I really appreciate is how everything can live in one place...Tasks, comments, drafts, deadlines, and client notes. It makes it much easier to keep track of what’s done, what’s pending, and who’s responsible for what. For content planning, having different views (like Calendar, List, and Board) helps a lot when organizing campaigns and seeing the bigger picture. It also saves time because clients can leave feedback directly inside tasks instead of going back and forth through email.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked the most about ClickUp is how flexible it is. My clients managed 6 brands, and I can create different spaces for each and manage simple to-do tasks. The customization options are great (views, fields, and automaitons let you shape the workspace to fit exactly how you work. As an email marketer, my clients and team appreciate the different views (calendar, lists...).

Cons:

The only thing I'd point out is that it might feel a little bit too complex for someone who isnt very comfortable with technology.

Reasons for choosing ClickUp

Because automations. They are not easy to create, but once you learn how to do them, it's super useful.

Reasons for switching to ClickUp

We wanted a tool with more features to have everything in one place (or at least try)

Andrew M.

Verified reviewer

Architecture & Planning

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed January 2026

Good but needs improvement.

Good but it can be a lot better. When you set up something well, it’s nice. But that takes a lot of doing to get right. Features that are half baked are letdowns.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how you can format things in more than one way. You can choose should something be a folder, or just a list for example, and have it make sense either way.

Cons:

I think the pros are also the cons. It’s so flexible that you can get lost in the flexibility sometimes and build things the wrong way. The templates are lacking. There are features that exist but have terrible UX like the mind map and the whiteboard or whatever it’s called. Very hard to use.

Reasons for choosing ClickUp

Price and flexibility were the main two. I used trials on the others and preferred the value I was getting with ClickUp.

Verified

Reviewer

Internet

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed February 2026

Everyone should be on ClickUp

The interface is so fast, light, and visually appealing. I love the all-in-one quality but I can never really adopt an all-in-one life because of needing to be on other tools.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is so comprehensive. ClickUp does not get nearly enough credit for the sheer numbers of tools it provides all under one roof.

Cons:

Unfortunately, I can't convince everyone else at my company to use ClickUp, so I end up having to also use Notion, Google Sheets, Linear, Slack.

Reasons for switching to ClickUp

ClickUp is lighter, faster, more comprehensive

Rob K.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2026

Good for small team management

We used clickup for simple to-do lists in our chiropractic office and it functioned well for this. I was able to easily track where my team was in the process of each task or if they needed help

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Click up was great for simple task tracking for our office. We used the free version and it worked with a small team

Cons:

As our team grew, it didn’t seem to get really complex to manage the tasks and systems we needed to manage

Reasons for choosing ClickUp

Clickup was recommended by a colleague and it was cheaper to start

Sharifa R.

Verified reviewer

Higher Education

51-200 employees

Used daily for less than 6 months

Review source

Reviewed January 2026

Flexible and Personalized Task and Project Management

Overall, I was glad to have followed the recommendation of a colleague when I was looking for a robust task management system. It can handle a lot of complexity which can be a pro or con depending on your needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked the modular design of the app, allowing me to easily adapt it to my use case. I have multiple projects across a variety of responsibilities, and wanted a virtual command center giving me a view of timelines, tasks and protocols.

Cons:

There is a learning curve, but that's part of what comes from being so adaptable. Visually, it also can be a bit crowded.

Reasons for switching to ClickUp

I was looking for more customization for my use-case.

Ciara S.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed December 2025

ClickUp gets the job done

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

ClickUp does its job well. It keeps our tasks for projects organized, and every step has accountability features so we know what needs to happen next and by who.

Cons:

For a non-tech person, Clickup can at times be a little overwhelming with its features. There are some things that I don't ever use.

Reasons for switching to ClickUp

Our tech team switched and we moved to ClickUp because that's what they were using

Nrupa M.

Verified reviewer

E-Learning

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

All in one project management platform

Using ClickUp has been a highly positive experience overall for our marketing team. It is an all-in-one productivity platform that brings project management, task tracking, communication and documentation together in a single workspace.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ClickUp has been a game changer for our team's productivity and collaboration. It is a very easy to use tool. It has increased efficiency, improved project collaboration and created greater alignment across projects.

Cons:

ClickUp is powerful but the new users can feel overwhelmed by features, settings and customization options.

Showing 1 - 10 of 4550 Reviews

See All Reviews

ClickUp FAQs

Why is ClickUp so popular?
ClickUp is popular for its budget-friendly pricing plans, including a free version that allows unlimited users. The tool also comes with features many find helpful such as ClickUp Chat and ClickUp Brain. ClickUp Chat connects conversations about project details directly to their respective project tasks. ClickUp Brain is a native AI that learns to understand the context of your team’s work, allowing it to write summaries, formulate answers to questions, and offer insights into how to increase productivity.
What problems does ClickUp solve?
Users say that ClickUp is user-friendly and has an easy-to-use, customizable dashboard. Workflows can also be customized to fit the needs of each team, reducing miscommunication or errors. Time tracking, collaboration tools, and comprehensive reports also help ensure project efficiency and productivity.
How much is ClickUp per year?
ClickUp offers a basic package that is free forever, with no requirement to upgrade. However, expanded features are available in the Unlimited and Business packages for $84 and $144 annually, respectively (billed monthly). An Enterprise plan is also offered as an upgrade from the Business plan. Quotes are provided for custom solutions at the Enterprise level.
Can you communicate in ClickUp?
Yes, ClickUp Chat is powered by AI to link chats with specific tasks, keep conversations in context, and provide full visibility and transparency. It allows for audio-video collaboration from the chat window. Additional features include AI summaries of discussions and whiteboards. Providing updates, meeting minutes, relative documentation, and action assignments through the ClickUp chat feature helps users keep all information relative to a project in one place.

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