Console Cloud 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Console Cloud

4.4

(42)

Pricing

Pricing available upon request

About Console Cloud

Console Cloud is a property management software designed to help real estate businesses and property owners manage multiple properties, inspection, task scheduling, communications, document storage and more. The creditor management module lets managers create invoices for owners/tenants using the drag-and-drop interface and store payments records for future reference.

The accounting functionality in Console Cloud assists organizations with generating rent receipts and invoices with taxes and update custom charges for services using fee scheduling tools. It offers a host of features such as maintenance logs, role-based permissions, data migration, email/SMS notifications, a self-service portal, timestamps and more. Additionally, managers can view transactions, notes, arrears, communication history and maintenance information via automated owner/tenant timelines.

Console Cloud enables users to gain insights into reconciliation statement and cash books via the reporting functionality. Pricing includes monthly subscriptions and support is provided via phone, email, FAQs and other online measures.

Console Cloud Screenshots

Console Cloud Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Accelerate Startup

Pricing available upon request

Plan includes:

Accounting Trusts
Automated Workflows
Residential Property Management
Task Automation

Accelerate

Pricing available upon request

Plan includes:

Advanced Workflows
Arrears and Rent Collection Workflows
Audit Timeline
Keys Management
Knowledge Base
Lease Renewals and Billing Workflows
Maintenance and Compliance Workflows
Marketplace Integrations
Online Training and Electronic Support
Outbound SMS

Premium

Pricing available upon request

Plan includes:

Advanced Workflows
Advertising Workflows
Arrears and Rent Collection Workflows
Audit Timeline
Business Intelligence Reporting
Commercial Property Management
Keys Management
Knowledge Base
Landlord Satisfaction Surveys
Lease Renewals and Billing Workflows

Enterprise

Pricing available upon request

Plan includes:

Advanced Workflows
Advertising Workflows
Arrears and Rent Collection Workflows
Audit Timeline
Business Intelligence Reporting
Commercial Property Management
Custom Integrations
External API
Keys Management
Knowledge Base

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Console Cloud Features

Popular features found in Property Management
Commercial Properties
Communication Management
Contact Management
Document Management
For Residential
Listing Management
Online Payments
Rent Collection
Rent Tracking
Tax Management
Tenant Tracking
Work Order Management
More features of Console Cloud
Accounting
Accrual Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Asset Accounting
Bank Reconciliation
Billing & Invoicing
Calendar Management
Channel Management
Check Writing
Client Portal
Compliance Management
Cross Ledger Posting
Customer Database
Customer Statements
Customizable Branding
Customizable Fields
Customizable Reports
Data Import/Export
Electronic Payments
Expense Tracking
Fee Calculation & Posting
Financial Management
Financial Reporting
For Property Managers
General Ledger
Inspection Management
Insurance Management
Invoice Management
Late Fee Calculation
Lease Management
Lease Tracking
Maintenance Management
Maintenance Scheduling
Owner Portal
Payment Processing
Property Database
Property Management
Real-Time Data
Real-Time Reporting
Receipt Management
Recurring/Subscription Billing
Reminders
Reporting & Statistics
Residential Properties
Role-Based Permissions
Secure Data Storage
Task Management
Tenant Portal
Third-Party Integrations
Transaction History
Transaction Management
Transaction Monitoring
Trust Accounting
Vacancy Management
Vendor Management
Website Management
Workflow Management

Console Cloud User Reviews

Overall Rating

4.4

Ratings Breakdown

67%

21%

Secondary Ratings

Ease of Use

4.5

Value for money

4.3

Customer support

4.5

Functionality

4.3

Stef U.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2020

Console Cloud

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Console cloud is an user friendly cloud based program that all my staff members use without issue. I like the fact that I can login outside of the office and get quick answers or complete necessary work like owner disbursements or end of month close, without having to come into the office or contact my administrators to complete duties for me. The team are constantly upgrading and tweaking changes to the system and processes to make things easier and more time efficient. The development team were also very efficient during the times of covid to make adjustments to the program to accommodate no in home routines and whilst others may have had to subscribe to other programs; console created an update allowing tenants to complete virtual inspections directly from the app

Cons:

There honestly isn't anything that I like least about the program. Little tweaks here and there I could recommend, but nothing that I would state I don't like.

Reasons for switching to Console Cloud

Wanted a cloud version that could be accessible out side of the office. As well as better features and ease of use

Vendor Response

Thanks so much for your glowing review, Stef. We are so glad that you and your staff find Console Cloud user friendly.

Replied August 2020

Tim H.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2020

Life is good

The software is excellent and provides great functionality. Easy to use, regular enhancements. And the support is exceptional.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Mate. It is so intuitive and easy to use.

Cons:

There’s nothing I don’t like. So I can’t answer this

Reasons for choosing Console Cloud

Because it suited my business, it fitted by business's practice and was a seamless transition. The support offered for implementation lived up to its promise.

Reasons for switching to Console Cloud

I wanted a cloud solution to suit my small business. Not having to change my business to suit the software.

Vendor Response

Thank you so much for taking the time to leave a review, Tim. We are so glad to hear that you love Console Cloud as much as we do!

Replied July 2020

Gemma F.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2021

Don't purchase this software!

Appalling. Worst customer service I have ever encountered, non-existent technical support, data migration was so poor we had to delete the platform altogether and revert back to the Console Gateway system. Even after that happened Cloud still generated an incorrect invoice run to all our tenants causing chaos and confusion. DO NOT PURCHASE THIS SOFTWARE!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Within the very brief trial period it appeared the functionality would have advantages over the Gateway system - it didn't. There is nothing I like about this software.

Cons:

I don't even know where to start. The migration performed by Console was an absolute mess. We lost much of our data, our trust reflected incorrect balances across our owners and creditor accounts, we lost all our building structure set-ups. Our databases were not functional after the migration and Console support was non-existent. Our "On-boarding Specialist" had very little knowledge, would take hours to return our pleas for assistance and wouldn't even provide a contact phone number. He answered none of our questions and offered no assistance of data entry help to re-enter all the missing tenant charges he assured us would carry over. I asked for management to contact me to escalate our issues but still a week later nobody has contacted me. We ended up having to ask them to delete the platform altogether and revert back to Gateway - which then involved all our own data entry to ensure the transactions performed in Cloud were up to date in our old system. The whole process was an absolute joke, terribly unprofessional, zero support and a complete waste of time.

Reasons for choosing Console Cloud

We had no choice as we were already using Console Gateway.

Reasons for switching to Console Cloud

Console informed us we had no choice and Gateway would be deactivated. We were given 1 week to test the data migration with no help or feedback to correct the mountain of errors. We were also told the new Console Commercial platform would have increased functionality but did not have access to the platform until the go live date and discovered that none of the improved commercial functions had been developed yet. Absolute joke!!!

Susan J.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2020

The Best Property Management Software on the Market

I have been part of the Console Cloud experience right from the beginning as one of their beta testing sites. The experience as been absolutely amazing to contribute ideas and suggestions to help them create a program that is truly designed for property management to streamline repetitive tasks, increase efficiency and provide a far better service to our clients. The support from the Cloud team is consistently outstanding.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The workflows make keeping track of each property at any given point accurately recorded. Cloud has streamlined the repetitive steps of property management by integrating with other software programs which saves an incredible amount of time. It is so user friendly, easy to learn and new features are being regularly released. I couldn't look after my Properties, Landlords and Tenants to such a high standard without Console Cloud backing me up.

Cons:

I would love to have the ability to attach a photo of my Landlords and Tenants to their file. This would give a much more personal connection to enhance a more positive experience of our property management style. I do miss having the selection tool bar fixed to the left hand side of the screen for ease of moving from one application to another.

Reasons for choosing Console Cloud

There didn't appear to be any other platform that was embracing a new way of looking at property management like Console was. Console Cloud was asking what the industry operators wanted and needed instead of telling us what they thought we needed.

Vendor Response

Thank you so much for taking the time to leave a review, Susan. Were so glad to hear that your experience with Console Cloud has been so positive.

Replied July 2020

Rebecca T.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

My Console Cloud Experience

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The system is very easy to use with information provided in a logical format, and updates/improvements are happening constantly. I like that as a user, I am able to submit an idea on a forum (Cloud Feedback) where other Property Managers and users can see my suggestion and add comments on how it would also improve their experience. It is great to be able to see others have the same idea or have thought of something that will make my life as a Property Manager easier. The developers are able to see why we are requesting certain things and can how popular a slight change would be. I really feel as the end users, we are being heard.

Cons:

Improvements on filtering information would be about it however I'm pretty sure there are plans to improve the requirements here anyway.

Reasons for switching to Console Cloud

We were having issue when issuing Owner Statements and had to send them out manually every month as we couldn't trust the emails would go out automatically.

Vendor Response

Thanks so much for your review Rebecca - thanks for participating in our user feedback, and yes a lot of your suggestions are in the works - stay tuned.

Replied November 2020

Tammy V.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2020

Why I Chose Console Cloud

If I have had an issue to service is quick to respond and resolve. I love the webinars. They give you an insight to what is coming up, how to use it, and highlights the new features which you don't always have time to discover on your own.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

From a property management view point it covers effectively to day to day functions of a property managers daily roll making it clear and easy to keep on top of the work load which is what I love about it.

Cons:

From a business/owner point a view the ease to obtain information on the performance of your business is a little deficient. Having said that since starting to use Console Cloud some 16 months ago it has improved great which is a credit to the team as they have listened to the feed back.

Reasons for choosing Console Cloud

As a new business I wanted a software that was a one stop shop which I have found. They are continually improving and adjusting to consumers needs. I am not that tech based with my knowledge of software and have used some clunky programs over the years but Console Cloud is pretty easy to use.

Vendor Response

Thanks so much for your kind words, Tammy. We hope that our new Insights Plus feature will help you obtain better information on, business performance.

Replied July 2020

Lily N.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2020

A great decision

Time efficiency by using the workflows. The yardstick survey is also a game changer for us and has lead into a new growth focus period. Overall we are so happy we made the decision to change from gateway to cloud.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integration process was easy. Learning the program was easy - we were worried with having to work from home what this would mean for us however it was still a dream! The workflows are a game changer - especially for lease renewals. I love that it is constantly upgraded.

Cons:

Rent calculator - however I understand this is in the works so another positive really!

Reasons for choosing Console Cloud

We came from Console Gateway so Cloud was an obvious choice to look at. After reading who it was backed by and the constant updates we were confident that whilst there were more popular programs going around at the time that Console Cloud was going to be constantly growing and evolving.

Reasons for switching to Console Cloud

We made the switch as we were looking to upgrade to a modern program that would allow us to do more 'by doing less'.

Vendor Response

WE are so glad to hear that you had a positive experience switching from Gateway to Console Cloud. Thanks for taking the time to leave a review, Lily.

Replied August 2020

Marcus N.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2022

Messy billing system

Ratings Breakdown

Ease of use

Functionality

Pros:

Friendly technical support staff. System easy enough to use.

Cons:

Very messy billing system. Received an email saying there was one missing payment two months ago and my account was blocked straight away. I called to ask for a bit of time for my account department to check on this but was in vain. My account was still blocked. After checking, the payment for the current month and last month has been made but just the one before was missing. I called trying to make a payment but there was nobody in the account department to help to take my payment. I have been trying to contact their account department for more than half a day ( email, web chat, calls ) and found nobody to help. It is a Friday meaning I won't be able to use the system until next week and have to spend the whole weekend worrying. My million dollars worth of property management business is held to ransom by Console. There are much better and responsive software provider out there.

Brendan` C.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2021

Terrible Programme Backed By Even Worse Support

We moved from Geedee Realty systems as they were bought out by console we went from a program that worked with excellent support to a program that doesn't work with poor support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Looks nice thought it would save us time has cost us time and too many clichés in the system.

Cons:

It is too hard to get information out of does not show balance or information that you need, Support most of the time do not know and have to get someone else.

Reasons for choosing Console Cloud

Recommendation from Geedee did not know at that point they had been bought out by console. My advise is do not touch console. I have used their old programs it was even better than this. The only advantage is you can log in any where but you can now do that with most programs.

Reasons for switching to Console Cloud

Recommended by Geedee

Vendor Response

We appreciate your feedback Brendan, we will be taking all of your feedback on board. Support is one area that we pride ourselves on, so we will reach out soon to get some more insight from you so we can make improvements.

Replied February 2021

Kaitlyn S.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2020

Revolutionary, the real deal tech

Console Cloud has been instrumental in shaping the business we have today, we successfully rode out the COVID19 business lock down, their software has enabled our office to work remotely, provide assistance, update our clients 24/7 and has helped ensure all staff members use the "right" templated communications.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Console Cloud has not disappointed our office, the workflow automation, their response to feedback, implementation and the fact you can pick up the phone and get software help is the reason why our office choose Cloud.

Cons:

As with all new things, for any person - you always have to allow time to get used to the product, be open minded and allow yourself to give detailed feedback to improve the product

Vendor Response

Thanks so much for the glowing review, Kaitlyn. We are so glad to hear that Console Cloud has been instrumental in shaping the agency you have today! Such wonderful feedback.

Replied August 2020

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