GraceSoft Easy InnKeeping 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

GraceSoft Easy InnKeeping

4.4

(54)

Pricing

Starting at $69.00 per month

About GraceSoft Easy InnKeeping

For hotels, condos, resorts and other short-term properties, Easy InnKeeping provides a cloud-based software suite that manages property operations, from reservations to marketing to financials in one single solution. Easy InnKeeping is ideal for property managers with less than 100 units and includes industry-specific features like GDS Connectivity and seasonal rate support.

Easy InnKeeping is an online booking engine that provides an attractive management solution that can be accessed from anywhere. With Flash and a photo display, property managers can advertise amenities, room features and the surrounding environment. Building maintenance and housekeeping can be tracked and the Easy InnKeeping suite comes with a built-in sales and marketing tool for sending out bulk emails with promotions, seasonal specials and thank you's. There's also an optional credit card processing interface and GDS/ADS marketing.

Users can track guest history, run financials, report maintenance and upkeep and plan reservations in advance. All of this information can be exported to Excel for analysis. The messaging center allows staff members to leave notes and reminders.

GraceSoft Easy InnKeeping Screenshots

GraceSoft Easy InnKeeping Pricing and Plans

Starting price: $69.00 per month

Free Trial

Free Version

Basic

$69.00

flat rate, per month

Plan includes:

24 X 7 Live Chat Support
50+ Reports and Custom Report Wizard
Booking Engine( Easy Webrez)
Credit Card Processing
Easy Webrez 2.0(Booking Engine) & Facebook Booking
Email Support
Free Trial With Training and Support
Property Management Software

Advanced

$109.00

flat rate, per month

Plan includes:

24 X 7 Live Chat Support
50+ Reports and Custom Report Wizard
Bookincrmngine( Easy Webrez)
Credit Card Processing
Direct Billing
Easy Webrez 2.0(Booking Engine) & Facebook Booking
Easy Webrez 3.0(Booking Engine) New
E-Connect( CRM and Email Marketing)
Email Support
Free Trial With Training and Support

Premium

$159.00

flat rate, per month

Plan includes:

24 X 7 Live Chat Support
50+ Reports and Custom Report Wizard
Airbnb Interface)
Automated Email Report
Booking.Com
Booking Engine( Easy Webrez)
Channel Manager (Expedia
Credit Card Processing
Direct Billing
Easy Webrez 2.0(Booking Engine) & Facebook Booking

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GraceSoft Easy InnKeeping Features

Features of GraceSoft Easy InnKeeping
Access Controls/Permissions
Activities Booking
Activity Dashboard
Alerts/Notifications
API
Appointment Management
Availability Indicator
Availability Management
Billing & Invoicing
Billing Rate Management
Booking Management
Booking Notes
Built-in Accounting
Calendar Management
Calendar Sync
Channel Management
Communication Management
Contact Management
Credit Card Processing
CRM
Customer Database
Customer History
Customer Support
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Discount Management
Drag & Drop
Electronic Payments
Email Management
Email Marketing
Email Templates
Employee Management
Event Scheduling
Extended Stay
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Group Reservations
Guest Check-in/Check-out
Guest Communications
Guest Experience Management
Historical Reporting
Housekeeping Management
Inbox Management
Inventory Management
Invoice Management
Lead Management
Maintenance Management
Marketing Automation
Mobile Access
Multi-Channel Distribution
Multi-Channel Management
Multi-Channel Sync
Multi-Currency
Multi-Language
Multi-Location
Multi-Property
Online Booking
Online Reservations
Owner Statements
Payment Processing
Point of Sale (POS)
Price/Margin Management
Promotions Management
Property Management
Rate Management
Real-Time Data
Real-Time Notifications
Real-Time Updates
Reminders
Reporting/Analytics
Reporting & Statistics
Reservations Management
Revenue Management
Room Booking
Room Inventory
Search/Filter
Short/Long Term Rental
Single Property
SMS Messaging
Social Media Integration
Spa/Activity Management
Template Management
Third Party Booking
Third-Party Integrations
User Management
Website Integration
Website Management
Work Order Management

GraceSoft Easy InnKeeping Integrations

Google Analytics 360

Stripe

Shift4

QuickBooks Online

authorize.net

PayPal

See all 7 integrations

GraceSoft Easy InnKeeping User Reviews

Overall Rating

4.4

Ratings Breakdown

57%

31%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.3

Functionality

4.4

Have you used GraceSoft Easy InnKeeping and would like to share your experience with others?

Tatenda Taty D.

Verified reviewer

Computer Software

Self-Employed

Used other for free trial

Review source

Reviewed March 2021

Hotel operations management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use with already existing employees when the organization install it. Promote the best reservation that can increase the sales. Good hospitality with customers due to quick performance of software as compared to manual. Reduces data redundancy in the organization.

Cons:

Difficult to use for employees that are old fashioned. Cannot function without internet. High chances of malfunctioning due to system overload. High chances of malfunctioning due to viruses and malware.

Matthew W.

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2016

Excellent Company and Excellent System

I love most of the system. I bought it years ago because of its ease of use and style. I needed something with icons and pictures that would trigger my memory! 2 small issues. Guest Name field won't accept anything with hyphens or extra marks. So hyphenated names or names with umlauts etc never work. It's very odd. Secondly the viewing pain for CC done allow one to use when updating a payment or refunding. I have to pull out a paper to write the number down, then retype it into the field. Seems like there should be an easier way.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. Colors and icons are clearly visible.

Cons:

Name field won't allow hyphens or any marks.

Jack H.

Used unspecified for unspecified

Review source

Reviewed January 2016

Comprehensive software but....

But it seems to be in its infancy. Not sure if this is a startup company with a great future or an ancient technology on its way out. Parts of this software seems to have some great features but the implementation is sloppy and buggy. We have been evaluating this company for quite a few months now and needless to say we are concerned about its future. Sometimes they miss the mark with some of the most basic features but then excel in other areas. Our confidence has been tested several times and unfortunately we feel it is not ready for prime time for larger companies. Might be ok for a mom and pop with a couple of customers a months but larger hotels and resorts will most likely find it falls short on speed, accuracy and customer service. The most troubling aspect we ran into was having customer service, who is the same guy over and over, eventually just ignore us over bugs that they could not figure out.

Ratings Breakdown

Ease of use

Customer support

Vendor Response

We are pleased to receive feedback. We have always valued client feedback in the continued improvement of Easy InnKeeping software services. Our core product, Easy InnKeeping has been in the market since 1999, and the features you are referring to as `excelling¿ I would guess refer to some of those features. According to our records, you did have some challenges with implementation of a newer interface called `Direct Connect¿ which connects our Easy InnKeeping service with OTAs like Expedia and Booking.com . We certainly apologize for the frustration that you and a few other clients experienced during implementation of this interface end of 2015. We have since been able to address these issues and our implementations of the Direct Connect interface since the 2nd quarter of 2016 have proven stable and smooth.

Replied November 2016

Lauren W.

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2017

Overall it is good

Easy use for all of my staff. Convenience for ownership. Sometimes the email confirmations are messed up though. Different fields don't read certain email addresses or names so hopefully that will get fixed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Updates all the time. Color coding. Guest functions are easy to setup. Live chat is nice. It is easy to update the profiles.

Cons:

Customer support can be difficult sometimes. Some of the functions are not the best. Group bookings aren't easy.

Vendor Response

Dear Lauren, Thank you for your feedback. We are working on some design changes to make group bookings more user friendly.

Replied September 2017

Diane A.

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2017

The program isn't set up to handle the way I book for my retreat. But the team customized it for me!

Previous to using EasyInnkeeping, I was using Excel + Quickbooks + Google Calendar. This makes life SO much easier!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Tech support - 9 years ago when I started using the program, I had difficulty customizing it to handle the parameters for my retreat facility. The team was able to give me workarounds that make it work for me!

Cons:

Sometimes it doesn't work the way I expect it to - sometimes status on the calendar doesn't show properly. I experience a little bit of difficulty editing the confirmation letters.

Lynn L.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

excellant product

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Grace soft ware is very easy to use and the customer support is excellent.

Cons:

I cant think of one thing about this product that I would change

Millian M.

Information Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2017

EZI is very good for the use that I have for it, a whole different category than just a hotel.

That I am able to make reservations and send from any of my devices and adapt the software to what I actually need.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is very good for the use that I have for it. I used it in a different category than what it is actually set up for and so far up to now I have been able to adapt it for my needs.

Cons:

Hi the new templates are a little bit confusing to someone that does not have all the technology and up to date features that has been recently installed.

Stephen E.

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2016

Great reservation system for the Mirabelle Bed and Breakfast

Uptime is great ... meets all of our needs ... customer support is excellent ... time saver, especially with repeat customers ... love the ability to quickly send a confirmation to our guests. We helped sell your system to another local bed and breakfast!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to enter reservation via cell phones, iPads, etc. while away from our B and B

Cons:

Capturing customer data into excel to perform analysis on my own ... but I have not discussed this with customer service.

Donna D.

Used daily for more than 2 years

Review source

Reviewed January 2018

No fuss software

Easily accessible software over many platforms. If you have an internet connection, you're in.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interface with Easy WebRez. The ease of use. The array of options available for your facility, regardless of size.

Cons:

Has proven impossible to download all of MY data, on need. The inability to set seasonal rates by month/day only. Must redo every year and sometimes online bookers slip through with the off season rack rates.

Erin M.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed January 2018

Couldn't ask for better software