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Lucernex

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Overview
Reviews

Lucernex 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Lucernex
Lucernex
4.3
(23)

Pricing

Pricing available upon request

About Lucernex

Lucernex from Accruent is a comprehensive management solution for the full real estate lifecycle. It helps teams remain compliant with FASB ASC 842, IASB IFRS 16, and GASB 87, simplifies construction project management, streamlines lease administration and accounting, and allows businesses to optimize their real estate portfolios.

The solution supports global portfolios with multiple currencies and languages, and it easily integrates with leading ERPs.

Lucernex is configurable to meet unique customer requirements and maintains the highest security standards with SOC1 and SOC2 certifications.

Lucernex Screenshots

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Lucernex Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    Lucernex Features

    • Popular features found in Real Estate Property Management
      Communication Management
      Contact Management
      Contract/License Management
      Credit Check
      Document Management
      Electronic Payments
      Insurance Management
      Lease Management
      Payment Processing
      Rent Tracking
      Tax Management
      Work Order Management
    • More features of Lucernex
      Accounting
      Accounting Integration
      Activity Dashboard
      Ad hoc Reporting
      Alerts/Notifications
      Analytics
      API
      Asset Lifecycle Management
      Billing & Invoicing
      Budgeting/Forecasting
      Budget Tracking
      Calendar Management
      Client Portal
      Commercial Leases
      Compliance Management
      Configurable Workflow
      Contract Drafting
      Currency Conversion
      Customer Database
      Customizable Fields
      Customizable Reports
      Customizable Templates
      Dashboard Creation
      Data Extraction
      Data Import/Export
      Digital Signature
      Document Storage
      Expense Tracking
      File Sharing
      Financial Analysis
      Financial Management
      Financial Reporting
      For Commercial Real Estate
      Forecasting
      For Equipment Leases
      For Real Estate
      Guest Tracking
      Housekeeping Management
      Inspection Management
      Lease Tracking
      Listing Management
      Maintenance Management
      Maintenance Scheduling
      Mobile Access
      Occupancy Management
      Online Payments
      Owner Portal
      Portfolio Management
      Property Database
      Property Management
      Real-Time Reporting
      Reminders
      Rent Collection
      Reporting/Analytics
      Reporting & Statistics
      Residential Properties
      Retail Leases
      Self Service Portal
      Task Management
      Template Management
      Tenant Management
      Tenant Portal
      Tenant Tracking
      Third-Party Integrations
      Transaction History
      Transaction Management
      Vacancy Management
      Vendor Management
      Workflow Management

    Lucernex Integrations

    Accruent
    Accruent
    ServiceChannel
    ServiceChannel

    Lucernex User Reviews

    Overall Rating

    4.3

    Ratings Breakdown

    5

    39%

    4

    48%

    3

    13%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.0

    Value for money

    4.0

    Customer support

    4.2

    Functionality

    4.1

    SH

    Sean H.

    Verified reviewer

    Banking

    5001-10000 employees

    Used daily for more than 2 years

    Reviewed December 2025

    Superior Product in the market

    4

    Product is much easier to use that Tririga and does not have the errors that Tririga and other programs do.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Quick access to basic cost and lease information. You are able to run many types of reports with costs summarized neatly.
    Cons:
    Too many subscreens and buried information. There are many instances where there are multiple areas to input information or find information making it redundant and somewhat cumbersome.

    Reasons for switching to Lucernex

    BIG was being phased out and Accruent made the most sense.

    Read More

    KL

    Kayla L.

    Verified reviewer

    Retail

    10000+ employees

    Used daily for more than 2 years

    Review source

    Reviewed May 2025

    TX Workshop - LX Review

    5

    My overall experience with Lx has been incredible. I have experienced and learned a lot from the platform.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I love that I can configure the system to fit our needs and that everything is reportable. Also, that it is a lifecycle platform that multiple teams can utilize.
    Cons:
    Not a whole lot of cons but being able to report across entities more seamlessly would be amazing. Also, being able to use system admin pages with filters specific to our company instead of global would be so helpful! For example, being on the schedule template updates, I would love to be able to filter what templates I want to be updated based on our fields.

    Reasons for choosing Lucernex

    That was a very long time ago, but it was mainly the functionality in Contracts that sold us to go with LX AND the awesome ppl! :)

    Read More

    MF

    Mark F.

    Verified reviewer

    Real Estate

    51-200 employees

    Used daily for less than 2 years

    Reviewed December 2025

    For the money, a disappointing and frustrating experience

    3

    For the cost, which is very expensive, I would expect this system to be easier to use, look more up-to-date, and provide many canned reports that are actually useful. Trying to pull reports to provide specific information and not a list that runs forever is difficult and frustrating.

    Ratings Breakdown

    3
    Ease of use
    2
    Value for money
    3
    Customer support
    3
    Functionality
    icon
    Pros:
    It is an adequate lease management system for basic storage. The layout is somewhat easy to use once you learn the system.
    Cons:
    The reporting is awful. Trying to create custom reports is nearly impossible. This system looks to have been created by IT professionals without the input of actual users. The system times out and kicks you out while reviewing documents. Overall, this is not one of my favorite database systems.

    Read More

    DB

    Dawn B.

    Verified reviewer

    Management Consulting

    51-200 employees

    Used daily for more than 2 years

    Reviewed December 2025

    One Stop Shopping - Organized, Consistent, Reliable

    5

    My overall experience with Lx has been great. I have been working with the system for around 10 years and would recommend the software. It is not a perfect software, but we are able to run our business and do all the things needed within the software.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The flexibility of the software. I am able to adapt the pages, forms, workflows, etc. to meet my business processes/requirements. I am able to identify various solutions to a process and determine which solution best fits our needs. Other things I like are the communication tools that are available (workflows, forms, schedules, etc).
    Cons:
    Reporting module and cross-table report limitations. Inconsistencies in some of the system admin pages, legacy information that should be removed or changed, terminology differences within the product. And the biggest issue is around the Ideas portal and the product roadmaps.

    Read More

    RM

    Rebecca M.

    Verified reviewer

    Construction

    10000+ employees

    Used daily for less than 6 months

    Reviewed December 2025

    Sr. Coordinator review of Lucernex

    4

    It is fairly easy to navigate to find the info I need. It would be very helpful if there was a drop-down in the top right that allowed you to choose which "View" - Contract, Facility, Location - without having to scroll within the current View to find links to the other Views. It would also be extremely helpful to have a "Summary Page" of basic, most-often-referrenced, data for each Store

    Ratings Breakdown

    4
    Ease of use
    4
    Functionality
    icon
    Pros:
    Our accounting team says that, now that the initial kinks are worked out, it is fairly easy to pay the rent and certain types of reporting are easier.
    Cons:
    We cannot SEARCH and Landlord Contact info is very jumbled or lacking! We need to be able to search not just for Store # or City, but for Landlord names, Property Management Names, Addresses of the Store or the Landlord, Development/Complex Name, etc... and that is not available. We are relying on our OLD system for this level of searching which we use on a daily basis.

    Read More

    DA

    Donna A.

    Verified reviewer

    Real Estate

    1001-5000 employees

    Used daily for more than 2 years

    Reviewed December 2025

    Lease Administrator Review

    4

    Easy to use. When I started with my current employer, my experience from a few years before came back quite fast. Like riding a bike :)

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    3
    Customer support
    3
    Functionality
    icon
    Pros:
    Ease of use. I am able to enter payments easily and find information and documents easily. I like using the Retro payments where they show the additional payments or credits in the Expense Schedule. Now just need to see how these help with reporting.
    Cons:
    The "Add Expense Schedule Tab" I previously used LX at a prior employer. You used to be able to review the rent schedule and make edits before the charges posted. If you mistype or entered something wrong, you cannot fix it before you post to the account. Then only a manager can remove the charges so you can start over.

    Read More

    KA

    Kelly A.

    Verified reviewer

    Hospital & Health Care

    10000+ employees

    Used daily for more than 2 years

    Reviewed December 2025

    Please let us inactivate/delete old forms and workflows

    3

    I like it but I dont love it. I want to be able to inactive forms and workflows because it is just getting so messy in the system. It is getting harder and harder to work with as time goes on.

    Ratings Breakdown

    3
    Ease of use
    2
    Value for money
    3
    Customer support
    3
    Functionality
    icon
    Pros:
    I like the contract management and tenanat management side of things. it is easy to abstract leasing and put the information in the system, we have a good system for that and updating contact info.
    Cons:
    That you have to pay anytime you want any true customer support besides opening up a ticket that is hit or miss the emial communication is difficut sometimes a meeting is required.

    Read More

    KM

    Keith M.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    501-1000 employees

    Used daily for more than 2 years

    Reviewed December 2025

    TP LX review

    3

    We set up LX for our Real Estate Database when I started. I've been using it since Oct 2019. It was not nearly as intuitive as the database system we used at my prior position.

    Ratings Breakdown

    2
    Ease of use
    2
    Value for money
    3
    Customer support
    3
    Functionality
    icon
    Pros:
    Most of the information I need is online and easily accessible. It is an online system, so I can access the needed info from any device - I do not have to be on my work pc.
    Cons:
    It is not the most intuitive system, sometimes difficult to use. Generating reports can be a challenge.

    Read More

    KK

    Karandeep K.

    Verified reviewer

    Restaurants

    5001-10000 employees

    Used daily for more than 2 years

    Reviewed December 2025

    Amongst the 1st 10 to Review this is Good!

    4

    It is a bit slow and also glitches out alot when setting up a project. There could be an option to add comments to a project

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    That you can set up a site and full project to it and works internally. The other departments are able to see and download the info. that matters
    Cons:
    It's not transparent amongst all other channels or functions. Wish it had an AI aspect to it as well

    Read More

    MS

    Mia S.

    Verified reviewer

    Health, Wellness and Fitness

    5001-10000 employees

    Used daily for less than 2 years

    Reviewed December 2025

    daily user

    4

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    i'm used to it and very well versed in it - it's set up in the same way that I conceptualize commercial real estate - it's customizable to the firm
    Cons:
    it glitches sometimes, i am used to them and know when they will arise though - it times out in too short of a time span

    Read More

    Showing 1 - 10 of 23 Reviews
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