About Mobile Doorman

Mobile Doorman gets properties passed the web portal by creating a customizable, mobile-friendly, and branded app for enhancing the resident living experience. By providing residents easy access to all things pertaining to their multifamily community right from their phones, property managers can improve the way residents interact with their property and each other!

The Mobile Doorman app empowers property managers to improve operational efficiency on-site and provide a more digitally connected experience for residents. Mobile Doorman’s all-in-one solution focuses on resident engagement through in-app messaging and surveys, reducing operating costs with mobile maintenance requests and virtual package management, and boosting resident retention through a...


Read More

Supported Operating System(s):

Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

13 Reviews of Mobile Doorman

Average User Ratings

Overall

4.77 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(10)

10

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

August 2020

Cassi from Palomar

Company Size: 11-50 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Not your everyday app but it is ...

Absolutely love the herb we are able to keep our residents informed when they were storms coming, it even helped save a missing child

Pros

The ease and usability , the fact that we save time , paper and energy all at once

Cons

Doesn’t apply we haven’t had any issues for me to dislike

Reasons for Choosing Mobile Doorman

It was more fun , had more options for us

Response from MobileDoorman

Replied August 2020

Hey Cassi, Thank you so much for sharing your thoughts and feedback with us! Our team is thrilled to hear that you've had a such wonderful experience using the Mobile Doorman app! We greatly appreciate your business and we look forward to continue providing you, your property staff, and residents with a top-notch user experience!

July 2020

Jamie from Edison47

Company Size: 11-50 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2020

Jamie’s Review

Fabulous, they are always improving things as well. It’s ever changing.

Pros

I like most my ability to quickly contact residents and share information. I update items on my app nearly daily for residents, especially with COVID, it’s essential.

Cons

I wish I could rsvp on behalf of a resident for a specific event.

Response from MobileDoorman

Replied July 2020

Hey Jamie, Thank you for sharing your positive review! I've shared your feedback with our team as we are always looking for ways to improve our app and incorporate new features requested by our customers. We look forward to continuing to help you stay connected with your residents and keep them updated!

July 2020

Brittany from Palomar properties

Company Size: 51-200 employees

Industry: Commercial Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Mobile doorman

I use it daily and can honestly say it is an easy app to use and maintain.

Pros

It’s simple to use, no training required. I use it daily to communicate with residents at our property and have no complaints. The team behind it is very helpful with any questions I may have.

Cons

Non. Each con has already been addressed by the mobile doorman team.

Response from MobileDoorman

Replied July 2020

Thank you for the wonderful review, Brittany! We're thrilled that you've had such a positive experience using the app. We can't wait to continue helping you communicate with residents and providing great customer service!

July 2020

DESTINY from FPI MANAGEMENT

Company Size: 10,000+ employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Great App!

I love mobile doorman and highly reccommend it at every property I go!

Pros

I love that this is an easy way to inform our residents of events, take work orders and communicate with our residents in a one stop shop!

Cons

I have been using mobiledoorman for about 2 years over the last few sites and recommend to the owners we have this app on each property. Such a great tool!

Response from MobileDoorman

Replied July 2020

Hey Destiny, Thanks for sharing your thoughts and feedback with us! We are thrilled to see that you've had such a positive experience using our app for processing maintenance work orders and staying in touch with residents. Thank you for your business and we look forward to continue providing you with a wonderful user experience!

July 2020

Veronica from The Fitzroy Chenal

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Such a Convenience

Mobile Doorman has helped us bridge the gap between residents at this difficult time. It's like we are still here for them :)

Pros

I love this app! It's very user friendly! Residents are able to keep track with their payments, make service requests and stay updated with our events!

Cons

The only con about this software is that it's not really user friendly via mobile for the admin. The desktop version is the best way for me to edit things on mobile doorman.

Response from MobileDoorman

Replied July 2020

Hey Veronica, We greatly appreciate you taking the time to share your thoughts and feedback with us! We're so happy to see that you've had a positive experience using the Mobile Doorman app for tracking payments and processing maintenance requests. We look forward to continue providing you with the tools to help you stay connected with residents!