Propertyware 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Propertyware

3.9

(324)

FrontRunner 2026

Pricing

Starting at $1.00 per month

About Propertyware

Propertyware, a RealPage company, is a powerful, customizable and open all-in-one software solution designed to help Single Family property management companies run their business their way. Propertyware provides unmatched customization, an open API for two-way data exchange, portfolio-level accounting and reporting, and the industry’s only solution for multi-regional expansion and growth allowing managers to easily monitor local operations and see holistic reporting with a single sign on.

Built by single-family experts, Propertyware has been the industry’s leading property management platform for almost 20 years for residential rental businesses. Today, we’re fortunate to be the software provider for some of the industry’s largest and most successful single-family property management companies. For more information, visit www.propertyware.com, and connect with us on Twitter, LinkedIn, and Facebook.

Propertyware Screenshots

Propertyware Pricing and Plans

Starting price: $1.00 per month

Free Trial

Free Version

Basic

$1.00

per month

Plan includes:

Accounting
Global Customization & Reports
Maintenance
Marketing
Owner Portals
Payments
Property Management
Screening
Tenant Portals
Unlimited Online Training

Plus

$1.50

per month

Plan includes:

Esignature
Inspections
Two-Way Text Messaging

Premium

$2.00

per month

Plan includes:

Maintenance Projects
Vendor Portals

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Propertyware Features

Popular features found in Property Management
Commercial Properties
Communication Management
Contact Management
Document Management
For Residential
Listing Management
Online Payments
Rent Collection
Rent Tracking
Tax Management
Tenant Tracking
Work Order Management
More features of Propertyware
Accounting
Alerts/Notifications
API
Billing & Invoicing
Credit Check
Customizable Reports
Data Import/Export
Financial Management
Financial Reporting
For Property Managers
General Ledger
Insurance Management
Late Fee Calculation
Lease Management
Lease Tracking
Maintenance Management
Owner Portal
Payment Processing
Property Database
Property Management
Reminders
Reporting & Statistics
Residential Properties
Tenant Portal
Vacancy Management
Web-based Deployment
Website Management
Workflow Management

Propertyware Integrations

QuickBooks Online Advanced

Propertyware User Reviews

Overall Rating

3.9

Ratings Breakdown

40%

31%

15%

Secondary Ratings

Ease of Use

3.8

Value for money

3.8

Customer support

4.0

Functionality

3.8

Malisha C.

Verified reviewer

Real Estate

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed December 2025

Propertyware is a great system to have for property management!

My overall experience with Propertyware tends to be mixed but ultimately positive — it’s a strong property management platform that brings a lot of value, especially once you get the hang of it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to access everything from a centralized dashboard helps streamline workflow. Online payment features are appreciated because they can reduce manual check handling and free up time for property managers.

Cons:

Sometimes I experience buffering and slow use of the actual website. It is not often but it does happen.

Tamara W.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Great Product!

Its been great over all. The product is easy to learn and support is always there for me! I have used other products like Appfolio which is the complete opposite in customer service. Propertyware is far superior!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ease of use and the great support you receive if you have any questions. Even in the beginning I always had people that were willing to help me achieve my goals when I wasnt that familiar with the product!

Cons:

Would like to see a "disposition letter" that can be sent to the tenant when you do a move out. Other than that I feel it supports my overall needs!

Reasons for switching to Propertyware

AppFolio's customer service is Horrible, we could not wait days for answers.

Kathy S.

Verified reviewer

Real Estate

11-50 employees

Used unspecified for more than 2 years

Review source

Reviewed May 2019

Growing with Propertyware

Previously 1

Propertyware has changed a lot over the years, and I like the personal relationships that I have been able to build with the Propertyware team members. Participating in training, RealWorld, and the RoadShow has been helpful to me learning the system and feeling like I am being heard when I have concerns or ideas.

Ratings Breakdown

Ease of use

Previously 1

Value for money

Customer support

Previously 1

Functionality

Previously 1

Pros:

I appreciate the ability to add custom fields, which I have learned can be invaluable to housing information and pulling into reports. I came from the multifamily industry where Onesite has detailed reporting. Propertyware follows the same professional reporting formats, which my mom and pop owners as well as seasoned investors can follow and appreciate.

Cons:

I would like to see improvement to the client text messaging feature and client communication features. I would like to see the conversation housed within the client's personal page, and not a community page. For example, if I am talking to John Smith who leases a house, then I would like to see the text messages and email conversation history within his lease tab. Same with an owner. The way that messages are currently handled is cluttered and difficult to find historicals. Email history is lost.

Kari K.

Verified reviewer

Real Estate

Self-Employed

Used daily for more than 2 years

Review source

Reviewed May 2025

Superior technical support

Your technical support is absolutely amazing. Very patient and knowledgeable. Technology does not come naturally to me and they are very helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Excellent technical Support. Very patient. Technology does not come easily to me as an older property manager.

Cons:

Would like to have one on one training available. This technology is not my first language. It would be helpful to have telephone support training rather than watching the video.

Vendor Response

We're glad you've been having a good experience with our support team! We'll be sure to pass on your kind words.

Replied May 2025

Verified

Reviewer

Real Estate

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2025

Great service

They have great tech support and would walk you through your problems, but the glitching issues need to be under control. It is a headache.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Honestly, they have one of the best customer services, and the tech support was really helpful and patient with me and the issues we ran into.

Cons:

The system has a lot of issues with glitching, and that is why I went to the tech support in the first place.

Shenice M.

Verified reviewer

Real Estate

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Try using property ware platform

Overall property ware offers a wide range of features covering the entire property management lifecycle.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

this software is useful to tenants and owners great for single family homes for property management needs

Cons:

nothing least expected from property ware great experience, everything is excellent, and I love how easy it is managed.

Ayelet M.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

PW Love it

It is user friendly and pretty much has all the info you need within a few clicks. Not like other programs that is so complicated.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The fact that it is easy to use and not to technical. You can find anything you need within a few clicks and also if not you can always call and a rep will help and solve within a few hours or 24 hours

Cons:

How often it goes down. It is also slow at times and has nothing to do with our internet or/and kicks you out.

Vendor Response

Thanks for your review, Ayelet! We're glad you love the ease of use and the support team.

Replied May 2025

Aila A.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 12 months

Review source

Reviewed February 2025

Better Interface and More User Friendly

Good overall, but it could be more user-friendly with clearer navigation and a more intuitive interface.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A lot of information can be stored, and the customer service turnaround time is quick and helpful.

Cons:

The interface is not user-friendly, the labels are confusing, and the design is not easy on the eye, making navigation and task completion more difficult.

Vendor Response

Thank you so much for your review, Aila! We're glad to see that you're finding the software useful. We also appreciate your feedback on improving the interface. Thanks again!

Replied May 2025

zhara c.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2024

good experience with propertyware

The platform is easy to navigate, which made my interactions straightforward and enjoyable. Although I can't open multiple tabs, the layout is intuitive, so I didn’t feel overwhelmed. Some processes do require a bit of manual input, but it’s manageable. Overall, I appreciate the simplicity and effectiveness of the service. Highly recommend it for anyone looking for a hassle-free experience!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform was user-friendly and easy to navigate, making the entire process smooth and stress-free. Everything was straightforward, and I didn’t encounter any issues finding what I needed. Highly recommend for anyone looking for convenience and simplicity!

Cons:

I found it challenging that I can’t open multiple tabs, which made it a bit cumbersome when I needed to compare options or gather information. Additionally, some processes required more manual steps than I expected. Overall, while it could be more streamlined, I appreciate the straightforward layout and clarity. I recommend it for those who prefer simplicity and don’t mind a few extra steps.

Vendor Response

Thank you for your thorough review, Zhara! Please reach out to customer service and provide them the product-improvement feedback. They'll be able to pass that on to the development team to consider going forward. Who knows? Your ideas may help guide the future of Propertyware!

Replied October 2024

Jim G.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2025

Propertyware Overall Review