OneSite Leasing & Rents is a cloud-based property management solution that helps businesses across industries such as real estate and homeowner association (HOA) and helps them to manage different tasks of the tenant lifecycle that include interacting with prospects on-the-go with lease information accessed via tablet, managing rent with electronic payments, assigning service requests to the maintenance team and more. The solution helps users manage and maintain data on each tenant and offers residents an online portal for paying bills and communicating with staff members.

OneSite Leasing & Rents also provides users customer relationship management (CRM) functionalities such as automated reminders to follow up with prospective tenants and a database to record and store tenant information.

Managers and staff have access to financial accounting and compliance capabilities and a document management function for keeping digital copies of leases or vendor and supplier agreements. OneSite can be tailored to help users manage commercial offices, retail, industrial or mixed-use properties.

Support is offered via phone, email and a customer support knowledge base.

Entering new prospect information
Entering new prospect information

Entering new prospect information

Changing rent amounts

Changing rent amounts

Property overview

Property overview

Processing checks

Processing checks

Generating reports

Generating reports

Late charge information

Late charge information

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8



86 Reviews of OneSite

Overall rating

4.5 / 5 stars

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Cory from Meridian One

Type of Property:  Residential / Single-family

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Property Management Option2

Pros

This software is easy to use. With the leasing calendar built in it assists with your leasing schedule. Check scanner integration along with posting receipts and direct deposit to the bank.

Cons

AI isn't the most appealing and it could use a lot of new updates regarding that but it does get the job done.

Review Source

Laura from Springbrook Development LLC

Type of Property:  Apartments / Multi-family

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

OneSite is one of the better systems out there

Pros

It has a lot of great features and details that can be recorded and easily found for units and residents. Also nice to have many of the daily tasks in one system versus using multiple softwares.also customizable which was important for us!

Cons

It is pricey so a definite investment. Also there is a learning curve but once you know it, it is great! A small note -My boss thought the font was too small.

Review Source

Brenda from Border demo

Type of Property:  Commercial

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Designed very well and easy to use

Pros

I like you have a report for everything and very easy to generate. The accounting ledger is very simple to understand. Highly recommend it.

Cons

Software is great but in my experience customer service could be a bit faster on their response time, and when needing to enter a ticket for service.

Review Source

NICOLE from My az legal team

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

One site is exactly what the name implies

Very happy with one site having a large property with over 500 apartment units it is not easy to manage all of the required documents within that apartment one side allows you to change the prices find out which Apartments still need maintenance keep track of the vendors and all other information easily scanned and uploaded into the residence files very happy with one site recommended for all property management companies

Pros

One site is a very efficient property management software it is so accessible and easy to keep your property manage with the property of over 400 units it gets very tricky to find out which ones are available which ones have been maintenanced and so on and so forth with one site that is your go-to property management software

Cons

I don't have any dislikes about one site except at the website freezes here and there but that's to be common with in many different

Review Source: Capterra

JASVIN from University of Nevada-Las Vegas

Type of Property:  International

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Great support and integration

Pros

Onesite account for Hosting platform and single sign-on with secured authentication access are the main prospectives.Creative services are another best designed features.

Cons

Pricing plans are limited for enterprise and basic customers and they are pricy for the services that includes. Steer the market on domain registration.

Review Source

Brianna from The Avenue

Ease-of-use

Value for money

Customer support

Functionality

July 2018

I have never had an issue with ONEsite and love using this program

Pros

ONEsite it easy to use and I love that I am able to track everyone's ledgers. Whenever there is an issue I am usually able to find out how to solve it quickly.

Cons

My least favorite thing about ONEsite is that is locks at the end of the month so sometimes it is hard to check ledgers and what is due.

Review Source: Capterra

Ingrid from BlackStone

Type of Property:  Affordable Housing

Number of employees:  501-1,000 employees

Ease-of-use

Functionality

May 2018

Functionality and easy to access all that is needed

Pros

You get all on your main screen and see your daily traffic as well. I have enjoyed using it for leasing , accounting and residents info on hand , my favorite is that I can see the notes of the residents interactions.

Cons

Not found. I really found it easy to learn as well.

Review Source

Jen from ROK Builders

Type of Property:  Hotel / Resort

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Great accounting software for small to medium sized businesses.

Pros

OneSite is super easy to navigate and works seamlessly with RealPage. Doing bank recs are simple, paying vendors via ACH works well, and setting up users with different access rights works like a charm.

Cons

Their report builder can be easy to use, but you can't do any complex report writing. I'm not sure if they have an add-on for more complex report writers, but something to keep in mind if your company expects complex reports.

Review Source

Jessica from ACH

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Pretty Simple, There are better products

Pros

pretty easy to navigate keeps most property needs in one place. Generally, a decent product to use for property management.

Cons

Can be difficult to adjust to for new users. Not entirely user-friendly. Very much "one size fits all" even though it doesn't,

Review Source: Capterra

Kelsey from DLR Group | Staffelbach

Ease-of-use

Value for money

Customer support

Functionality

March 2018

This software works seamlessly for all my apartment needs - bills, history, maintenance.

Pros

I like that there is an actual dashboard with all the most important snapshot information. I also like that it's really easy to navigate and figure out what you need.

Cons

No real cons to mention with this software. Haven't encountered any bugs or had trouble using it at all.

Review Source: Capterra

Victoria from Knights Circle

Ease-of-use

Value for money

Customer support

Functionality

March 2018

I had an overall positive experience with onesite4

Pros

It's been awhile since I've used Onesite, but I can say I was pleasantly surprised when our company made the switch from its previous platform. Simply, for the sheer ease of use.

Cons

Again, it's been awhile since I've last used, but there were functionalities that needed to be added on. Tasks Onesite could not yet perform that seemed basic to me.

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Average PMS

It helped with my day to day.

Pros

This system is comprehensive, although it's not the best software I've ever experienced in terms of property management systems.

Cons

The interface is a little old school, and the load time can be a bit slow sometimes, forcing waits on processes.

Review Source: Capterra

Ashley from ZRS Management

Type of Property:  Apartments / Multi-family

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

User-friendly

The best of the best software!

Pros

Onesite is very user-friendly. It's easy to generate reports, calculate prorated rent rate, and adjust rent rates!

Review Source

Leah from LaCroix Court Apartments

Type of Property:  Apartments / Multi-family

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

OneSite * Real Page Property Management Software

Pros

This interface is super user friendly . This software makes it easy for any Property Manager to complete simple daily tasks from one resource . This includes but is not limited to accounting, tenant letters and communications and much much more .

Cons

Integrating properties is a pain in the behind. It is also not the best with keeping your staff organized this is not the software for your organization. Customer support is also not the most helpful group of people in the world .

Review Source

Nichole from Asset Campus Housing

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Onesite is the best software for tracking leasing information!

Pros

Onesite is easy to use and has so many features to choose from when pulling reports and entering data. Screening residents for background checks is so easy on one site and secure. One site organizes your data and allows you pull any report you can think of. If the data goes in, they can get the data out.

Cons

I wish one site looked more colorful and bright. Onesite is very excel like and could visually look more appealing. Onesite also will close randomly if it gets stuck pulling a very large report.

Review Source: Capterra

Rickie from Sun Lake at Edgewater

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2017

I really enjoyed working in one site. It was very user friendly and had many options.

Pros

I loved how easy it was to use and understand. I also like how user friendly it is. The thing I like most is that it will tell you who and when any changes are made.

Cons

My least favorite thing about one site is that you cannot toggle between screens. Meaning, that you have to exit out of one before entering another.

Review Source: Capterra

VICTORIA from Vacant Home Rescue LLC

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2017

It really is a fabulous functional software

A beautiful way to organize, and put together all of the little daily activities of my business and one on one help in doing so

Pros

We have been building our complex from the ground up with ONEsite about a year now. Dealing with our Customer Rep, has been smooth. He listens, offers suggestions and helps us a lot. I wish I could get it to cater a little better to apartment management but all in all its a great site

Cons

needs to cater a little more to specific businesses, I wish i could spend less time trying to figure this all out and get it glitch free

Review Source: Capterra

Kriselle from Valley Village

Ease-of-use

Value for money

Customer support

Functionality

June 2017

Easy to use software for leasing.

Pros

I like how OneSite has an easy to read layout and has step by step guides when help is needed. It also lets the user know when something important is not completed-like move in move outs.

Cons

I don't like how there isn't a way to reprint a waitlist summary for applicants.When inputting a new applicant in the system, it only allows for waitlist summary to be printed once.

Review Source: Capterra

Response: ONEsite, RealPage

June 2017

This is not our software. This i realpages leasing software. Please delete.

Laura from Villas - Real Estate

Type of Property:  University/Student

Number of employees:  2-10 employees

Ease-of-use

Functionality

June 2017

Overall great

Pros

Easy to use, pretty self explanatory, appreciate being able to move payments easily and having the ability to track the changes

Cons

Don't like the exporting reports functionality to excel. Unless it's exported as csv, you have a horrible format you have to deal with in excel... And I'm convinced the csv and excel reports do not match 100%

John from Rivergate KW Residential

Type of Property:  Apartments / Multi-family

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2017

OneSite

Pros

Great user interface and the technical support line is probably the best of any software I've ever used

Cons

Report writing function is cumbersome and can be time consuming to create one-off reports. Sometimes the program is slow to respond.


Displaying 1 - 20 of 86 reviews