OneSite software


83 reviews(4.5/5)
83 reviews(4.5/5)

OneSite Leasing & Rents is a cloud-based property management solution that helps businesses across industries such as real estate and homeowner association (HOA) and helps them to manage different tasks of the tenant lifecycle that include interacting with prospects on-the-go with lease information accessed via tablet, managing rent with electronic payments, assigning service requests to the maintenance team and more. The solution helps users manage and maintain data on each tenant and offers residents an online portal for paying bills and communicating with staff members.

OneSite Leasing & Rents also provides users customer relationship management (CRM) functionalities such as automated reminders to follow up with prospective tenants and a database to record and store tenant information.

Managers and staff have access to financial accounting and compliance capabilities and a document management function for keeping digital copies of leases or vendor and supplier agreements. OneSite can be tailored to help users manage commercial offices, retail, industrial or mixed-use properties.

Support is offered via phone, email and a customer support knowledge base.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Web browser (OS agnostic) , Windows 2000 , Windows 8

83 Reviews of OneSite

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  • NICOLE from My az legal team

    Number of employees: 2-10 employees

    August 2018

    One site is exactly what the name implies

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very happy with one site having a large property with over 500 apartment units it is not easy to manage all of the required documents within that apartment one side allows you to change the prices find out which Apartments still need maintenance keep track of the vendors and all other information easily scanned and uploaded into the residence files very happy with one site recommended for all property management companies

    Pros

    One site is a very efficient property management software it is so accessible and easy to keep your property manage with the property of over 400 units it gets very tricky to find out which ones are available which ones have been maintenanced and so on and so forth with one site that is your go-to property management software

    Cons

    I don't have any dislikes about one site except at the website freezes here and there but that's to be common with in many different

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • JASVIN from University of Nevada-Las Vegas

    Specialty: International

    Number of employees: 11-50 employees

    July 2018

    Great support and integration

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Onesite account for Hosting platform and single sign-on with secured authentication access are the main prospectives.Creative services are another best designed features.

    Cons

    Pricing plans are limited for enterprise and basic customers and they are pricy for the services that includes. Steer the market on domain registration.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Brianna from The Avenue

    July 2018

    I have never had an issue with ONEsite and love using this program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    ONEsite it easy to use and I love that I am able to track everyone's ledgers. Whenever there is an issue I am usually able to find out how to solve it quickly.

    Cons

    My least favorite thing about ONEsite is that is locks at the end of the month so sometimes it is hard to check ledgers and what is due.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ingrid from BlackStone

    Specialty: Affordable Housing

    Number of employees: 501-1,000 employees

    May 2018

    Functionality and easy to access all that is needed

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    You get all on your main screen and see your daily traffic as well. I have enjoyed using it for leasing , accounting and residents info on hand , my favorite is that I can see the notes of the residents interactions.

    Cons

    Not found. I really found it easy to learn as well.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jen from ROK Builders

    Specialty: Hotel / Resort

    Number of employees: 11-50 employees

    April 2018

    Great accounting software for small to medium sized businesses.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    OneSite is super easy to navigate and works seamlessly with RealPage. Doing bank recs are simple, paying vendors via ACH works well, and setting up users with different access rights works like a charm.

    Cons

    Their report builder can be easy to use, but you can't do any complex report writing. I'm not sure if they have an add-on for more complex report writers, but something to keep in mind if your company expects complex reports.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jessica from ACH

    April 2018

    Pretty Simple, There are better products

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    pretty easy to navigate keeps most property needs in one place. Generally, a decent product to use for property management.

    Cons

    Can be difficult to adjust to for new users. Not entirely user-friendly. Very much "one size fits all" even though it doesn't,

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kelsey from DLR Group | Staffelbach

    March 2018

    This software works seamlessly for all my apartment needs - bills, history, maintenance.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that there is an actual dashboard with all the most important snapshot information. I also like that it's really easy to navigate and figure out what you need.

    Cons

    No real cons to mention with this software. Haven't encountered any bugs or had trouble using it at all.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Victoria from Knights Circle

    March 2018

    I had an overall positive experience with onesite4

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's been awhile since I've used Onesite, but I can say I was pleasantly surprised when our company made the switch from its previous platform. Simply, for the sheer ease of use.

    Cons

    Again, it's been awhile since I've last used, but there were functionalities that needed to be added on. Tasks Onesite could not yet perform that seemed basic to me.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    March 2018

    Average PMS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It helped with my day to day.

    Pros

    This system is comprehensive, although it's not the best software I've ever experienced in terms of property management systems.

    Cons

    The interface is a little old school, and the load time can be a bit slow sometimes, forcing waits on processes.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ashley from ZRS Management

    Specialty: Apartments / Multi-family

    Number of employees: 1,001-5,000 employees

    February 2018

    User-friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The best of the best software!

    Pros

    Onesite is very user-friendly. It's easy to generate reports, calculate prorated rent rate, and adjust rent rates!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Leah from LaCroix Court Apartments

    Specialty: Apartments / Multi-family

    Number of employees: 2-10 employees

    January 2018

    OneSite * Real Page Property Management Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This interface is super user friendly . This software makes it easy for any Property Manager to complete simple daily tasks from one resource . This includes but is not limited to accounting, tenant letters and communications and much much more .

    Cons

    Integrating properties is a pain in the behind. It is also not the best with keeping your staff organized this is not the software for your organization. Customer support is also not the most helpful group of people in the world .

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Nichole from Asset Campus Housing

    Number of employees: 1,001-5,000 employees

    December 2017

    Onesite is the best software for tracking leasing information!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Onesite is easy to use and has so many features to choose from when pulling reports and entering data. Screening residents for background checks is so easy on one site and secure. One site organizes your data and allows you pull any report you can think of. If the data goes in, they can get the data out.

    Cons

    I wish one site looked more colorful and bright. Onesite is very excel like and could visually look more appealing. Onesite also will close randomly if it gets stuck pulling a very large report.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Rickie from Sun Lake at Edgewater

    Number of employees: 11-50 employees

    October 2017

    I really enjoyed working in one site. It was very user friendly and had many options.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I loved how easy it was to use and understand. I also like how user friendly it is. The thing I like most is that it will tell you who and when any changes are made.

    Cons

    My least favorite thing about one site is that you cannot toggle between screens. Meaning, that you have to exit out of one before entering another.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • VICTORIA from Vacant Home Rescue LLC

    Number of employees: 11-50 employees

    September 2017

    It really is a fabulous functional software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A beautiful way to organize, and put together all of the little daily activities of my business and one on one help in doing so

    Pros

    We have been building our complex from the ground up with ONEsite about a year now. Dealing with our Customer Rep, has been smooth. He listens, offers suggestions and helps us a lot. I wish I could get it to cater a little better to apartment management but all in all its a great site

    Cons

    needs to cater a little more to specific businesses, I wish i could spend less time trying to figure this all out and get it glitch free

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kriselle from Valley Village

    June 2017

    Easy to use software for leasing.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like how OneSite has an easy to read layout and has step by step guides when help is needed. It also lets the user know when something important is not completed-like move in move outs.

    Cons

    I don't like how there isn't a way to reprint a waitlist summary for applicants.When inputting a new applicant in the system, it only allows for waitlist summary to be printed once.

    Review Source: Capterra

    Response: ONEsite, RealPage

    June 2017

    This is not our software. This i realpages leasing software. Please delete.

  • Laura from Villas - Real Estate

    Specialty: University/Student

    Number of employees: 2-10 employees

    June 2017

    Overall great

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Easy to use, pretty self explanatory, appreciate being able to move payments easily and having the ability to track the changes

    Cons

    Don't like the exporting reports functionality to excel. Unless it's exported as csv, you have a horrible format you have to deal with in excel... And I'm convinced the csv and excel reports do not match 100%

  • John from Rivergate KW Residential

    Specialty: Apartments / Multi-family

    Number of employees: 201-500 employees

    June 2017

    OneSite

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Great user interface and the technical support line is probably the best of any software I've ever used

    Cons

    Report writing function is cumbersome and can be time consuming to create one-off reports. Sometimes the program is slow to respond.

  • Rodney from Wilkinson Real Estate Advisors

    Specialty: Apartments / Multi-family

    Number of employees: 201-500 employees

    June 2017

    OneSite provides a fully intergated solution package.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    A full suite of integrated products are offered by RealPage. Ease of use. User friendly. User mistakes easily corrected.

    Cons

    Custom reporting. Most outside integrations are complicated or non-existent. Others are very costly.

  • Drew from Internet

    Specialty: University/Student

    Number of employees: 51-200 employees

    June 2017

    Onesite works pretty well

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Onesite works pretty well. It was a one stop shop for a lot of the tasks we worked in my student living job, and did a good job keeping it all organized. Definitely, has a lot of intriguing features

    Cons

    It can get easy to be bogged down by the minutiae of the site since there is honestly a lot going on. If your housing staff does a bad job keeping it organized, it can be a pretty frustrating system

  • Claire from Aspen Heights

    Specialty: Mixed Portfolio

    Number of employees: 501-1,000 employees

    June 2017

    Decent program but difficult to use

    Ease-of-use
    Functionality
    Quality
    Support

    I used OneSite for 2 years and found myself having a lot of issues with it. This could have been due to older computers but it would constantly freeze while I'd be in the middle of working. I use Entrata at my current job and find it to serve all (if not more functions) while being more user friendly.

    Pros

    -compatible with a wide range of other software
    -serves its basic purpose
    -customer support
    -quality FAQ and forum online for questions on functionality

    Cons

    -difficult to navigate
    -Can only fully be used on Internet Explorer
    -freezes easily
    -antiquated interface

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