Smoobu 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Smoobu

4.5

(193)

Pricing

Starting at €23.20 per month

About Smoobu

Smoobu is an online vacation rental solution designed to help businesses streamline processes related to reservations, communications, guest experience and more. It comes with a channel manager, which lets users connect the platform with third-party rental channels such as Airbnb, Agoda, Expedia or Booking.com and automatically sync data such as minimum stay, prices and more.

Smoobu comes with a reservation system, which provides a centralized dashboard to add bookings or blocked dates, share calendars with employees and export bookings as CSV tables. Businesses can utilize the platform to create vacation rental homepages or websites and integrate photos, videos occupancy calendar or locations of accommodations using Google maps.

Smoobu provides a unified inbox and guest experience application for rental businesses to handle client communications including inbound/outbound messaging and personalized booking confirmations. Pricing is available on monthly and annual subscriptions.

Smoobu Screenshots

Smoobu Pricing and Plans

Starting price: €23.20 per month

Free Trial

Free Version

Professional Flex (Beta)

€23.20

usage based, per month

Plan includes:

0.9% booking fee

Professional Prepaid

€28.00

usage based, per month

Plan includes:

Channel Manager (Availabilities and Rates synchronization of booking portals)
Website (connected with your own Domain)
Booking System (incl. Stripe & Paypal)
Communication Automation
Dynamic Guest Guide
Guest Management (CRM)
Online Check-in
Financial Overview, Exports, Statistics and Invoicing
Full API Access and Smoobu-Marketplace connection
Unlimited Read-Only Accounts included

Teams Pro+

€44.00

usage based, per month

Plan includes:

E-invoicing included
Unlimited Read-Only Accounts included
Unlimited Write-Access Accounts
Domain setup included
Booking System Customization (CSS changes)
Prioritized customer support
Premium Setup Support Service included (1h)
2 months free trial Dynamic Pricing
Two write-access accounts

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Smoobu Features

Popular features found in Vacation Rental
Availability Management
Channel Management
Contact Management
Guest Experience Management
Housekeeping Management
Marketing Automation
Online Booking
Owner Statements
Payment Processing
Property Management
Reservations Management
Work Order Management
More features of Smoobu
Access Controls/Permissions
Accounting
Activity Dashboard
Alerts/Notifications
API
Billing & Invoicing
Booking Management
Booking Notes
Built-in Accounting
Calendar Management
Calendar Sync
Campaign Management
Channel Analytics
Commission Management
Communication Management
Content Management
Credit Card Processing
Credit Check
CRM
Customer Database
Customer History
Customer Management
Customer Support
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Synchronization
Discount Management
Document Management
Dynamic Pricing
Electronic Payments
Email Management
Email Templates
Employee Management
Faculty/Staff Management
Financial Reporting
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Guest Check-in/Check-out
Guest Communications
Incentive Management
Inventory Control
Inventory Management
Invoice Management
Lead Management
Loyalty Program
Maintenance Management
Mobile Access
Multi-Channel Distribution
Multi-Channel Management
Multi-Currency
Multi-Language
Multi-Location
Multi-Property
Occupancy Management
Online Booking Tools
Online Payments
Online Registration
Opportunity Management
Order Management
Partner Management
Partner Portal
Performance Metrics
Pipeline Management
Point of Sale (POS)
Pre-built Templates
Price/Margin Management
Rate Management
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Real Time Editing
Real-Time Notifications
Real-Time Updates
Referral Management
Reminders
Reporting/Analytics
Reporting & Statistics
Response Management
Review Monitoring
Review Notification
Reviews Management
Room Booking
Sales Reports
Short/Long Term Rental
Single Property
SMS Messaging
Social Media Integration
Spa/Activity Management
Task Management
Tax Management
Template Management
Tenant Portal
Tenant Tracking
Third Party Booking
Third-Party Integrations
Transaction Monitoring
User Management
Vacancy Management
Website Integration
Website Management
Workflow Management

Smoobu Integrations

Stripe

Integration rated 4.3 from 14 reviews

PriceLabs

Integration rated 4.9 from 11 reviews

Duve

Google Analytics 360

Beyond

Google Maps

See all 14 integrations

Smoobu User Reviews

Overall Rating

4.5

Ratings Breakdown

75%

13%

Secondary Ratings

Ease of Use

4.5

Value for money

4.4

Customer support

4.4

Functionality

4.4

Britta B.

Verified reviewer

Leisure, Travel & Tourism

Self-Employed

Used daily for less than 2 years

Review source

Reviewed August 2023

Fantastic software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use and the support is fast en good

Cons:

If I want to add text at the invoice it is not good working. That is until now the only point I have.

Cheryl M.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

Highly recommend Smoobu - even if you are a small operator

Smoobu Customer Service is Fantastic! I always get a quick response, and they never make me feel 'dumb' - because sometimes I ask some off-the-wall questions! I highly recommend Smoobu to all vacation rental owners. We only have 2 units, and we couldn't do it without them!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What we like most about the software: ease of use, communication templates/scheduling of messages, ability to update rates and they immediately update across all connected OTAs, ability to set % increases on OTAs over our direct book rates, Digital Guest Guidebook (& how easy it is to customize regarding what guests see before, during & after their stays), & the ability to nest units. There's more to like out the software, but these are the top items on our list.

Cons:

Always looking for more features, but what they already have far exceeds previous channel managers I've used.

Reasons for switching to Smoobu

Beds24 lacked superior Customer Service, and they charged by OTA, versus by unit.

cristin a.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2022

Excellent Starter channel manager

Good for a good start.

Ratings Breakdown

Ease of use

Previously 5

Value for money

Previously 5

Customer support

Previously 4

Functionality

Previously 5

Pros:

The friendly dashboard is incredibly easy to use.

Cons:

They have to upgrade more functionality like reports and finance intergrations. expenses on every listening.

Reasons for choosing Smoobu

Pricing, and it's the best Channel Management to start with 4-10 Properties.

Reasons for switching to Smoobu

price and not sync very easy

Ryohei I.

Verified reviewer

Hospitality

Self-Employed

Used daily for less than 6 months

Reviewed November 2019

Best viable solution for small property owners with great CUSTOMER SUPPORT, CLEAN FEATURES & PRICING

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Firstly, for someone who has hardly used a channel manager, the learning curve is always going to be a thing no matter which service you decide to use. This was the case for me, after reading countless reviews I decided to trial Smoobu and am now a paid user. And when the learning curve is unavoidable, Smoobu truly shines with their CUSTOMER SUPPORT - it is definitely one of their best features. Their chat team works in German-time (and they are not available 24/7), but it was definitely handy when you're based overseas. Their e-mail support team I find are VERY experienced, fast, helpful, patient, understanding and respectful - I seriously only have praise for them! They truly helped a novice channel manager user like myself troubleshoot, configure, and set up the optimal solution that works best for my particular business size and workflow. Regarding the SOFTWARE FEATURES, I think we always tend to want more, and more of the available features offered more seamlessly and automated, so I don't think it's even fair to expect EVERYTHING, and the simplicity of Smoobu's software - both in UI and UX, once you get a grip on it, is a HUGE asset that eliminates and minimises all the headaches we go through as owners and managers. And finally - PRICING. Based on my own research I think their overall quality offering is astounding vis a vis the cost. I am thoroughly impressed with the service and am grateful that I found something I am happy to pay for and proud to continue using!

Cons:

EMAIL SUPPORT > CHAT SUPPORT: Though chat support is easier to access, for an actual conundrum or a multilayered question you're facing I would definitely go through their e-mail support since they can constructively engage with your problems (maybe also because they have more time to respond?), and you really feel that they are there to help you! But the chat team is great too for small questions you might have (but sometimes they disconnect in the middle of a question - but don't be discouraged and take that to e-mail or maybe call though I haven't tried that personally!) GOOD DESIGN BUT NOT YET MIND-BLOWING: It is minimal, clean and ticks all the right boxes in terms of UI / UX and it is not at all problem for internal admin use, but for someone who comes from a creative industry background (e.g. used to the intuitive approach of Apple products and have done consumer-facing communication work) I do think their consumer-facing features (like their new GUEST APP and WEB EMBEDDABLE BOOKING TOOL) can be further reimagined based to align themselves with consumers who are spoiled by Apple, Google et al. providing great design to the mainstream. So in sum, based on a philosophy that good design → looks great and ALSO heightens practicality. TWO-WAY SYNCS VS iCAL SYNC: Not a con but a note - with Airbnb when you sync via their two-way sync it makes it impossible to view or edit your calendar on Airbnb. It's great but I found it easier to iCal sync like the rest of the platforms!

Reasons for switching to Smoobu

They are great too don't get me wrong! But Lodgify was just too expensive for my specific business size of three properties.

Xabier Txomin S.

Verified reviewer

Leisure, Travel & Tourism

Self-Employed

Used daily for less than 2 years

Review source

Reviewed August 2019

Great software i would not hessitate to recommend

It is really easy to use. No complications, no difficult to set up functionalities. The property web facility is a plus. The support team is really friendly, knowledgeable and listens to customers!. I am getting lots of emails from competition but I am not planning to move from Smoobu. I really love Smoobu simplicity.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pros: 1.-It is a very easy to use software. Getting familiar with smoobu is really simple, practically instantaneous. 2.-The migration to Smoobu is really simple and staff is always willing to help. 3.-They have a very useful and very easy to configure web functionality. 4.-I love the functionality of being able to synchronize rates from smoobu with the most important sales channels. 5.-The synchronizations works perfectly. It has never failed so far. No double bookings at all. 6.-The system rarely crashes down and if it does, it is momentarily for maintenance. 7.-You can set up Smoobu in different languages. It is truly multi-lingual. 8.-Perhaps this is one of the strongest points of Smoobu. It is true that communication with the customer service department is easy, fast and always in a friendly and professional tone.

Cons:

Cons: Given that it is a software that it is designed to be easily usable and does not complicate its functionalities, there may be people who miss less avant-garde features but in my case in particular I love that everything Smoobu offers works perfectly and without complications. They are currently developing a solution for the new PSD2 regulations, which is more than welcome.

Reasons for choosing Smoobu

Smoobu covered all my needs and I decided to give it a try

Reasons for switching to Smoobu

Many synchronization problems that I suppose have already been resolved. It was not multilingual and the support did not solve anything.

Daniel d.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2021

Full featured, user-friendly and very stable

When your business depends on a software you really need to be able to talk to a real person in case you hit a wall. The people at Smoobu are always there for you whenever you need help. 5 stars !

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Smoobu allows to pull in different airbnb and booking accounts into one software environment. As a property management company specialised in short term rental this was the software to manage our business. The setup was quick. The software is very easy to use. Smoobu allows to program automatically sent personalised messages to guests. Airbnb has now added this feature but the Smoobu version works better. When a booking comes in 3 days before the guests arrival but the message is programmed to be sent 6 days in advance than airbnb does not send the message, but Smoobu does ! When handling numerous client accounts it is nearly impossible to handle client communication without a channel manager. Smoobu has worked without any glitches, it is as reliable as a Mercedes-Benz !

Cons:

Nothing really. I have no negative comments.

Reasons for choosing Smoobu

We were convinced by the responsiveness of the sales team and the ease of use of the software. We had tried Tokeet on a trial basis, not convinced. Many channel manager software companies promise you wonderful returns if you just plug in into as many channels as possible. That is an empty promise.

Anya B.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2020

Smoobu Is a valuable tool

It is always a pleasure to work with the Smoobu team. I have even managed to contribute to the upgrades in features with some of my suggestions....which shows that the dev team is dedicated to producing a product that suits their client's needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that you are able to create a booking tool and website from the portal, and customise the bookings from various portals that are clearly identifiable by colour coding.

Cons:

It would be great if there was more API integrations automatically available to all portals - especially in South Africa.

Reasons for choosing Smoobu

I liked Smoobu because of the versatility and ease of use. Also, Smoobu provided payments and invoicing in my local currency.

Reasons for switching to Smoobu

I found it far too cantankerous and clunky to work with. Smoobu is super simple and effective for my needs. I have more than one cottage on one property and quite a few other properties, all owned by different owners. It's been easy to put them all onto one portal so that I have an eye of everything happening in my short term holiday rentals and cleaning business

Allan M.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2021

Tokeet to Smoobu

Overall, our experience has been great. We have lost a couple of features, however what we have gained far outweighs this. Customer support also very kindly offered to import existing direct bookings which was very helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The features that drew us to Smoobu were the automated messaging, Igloohome integration, the guest guide/portal and the additional option selling.

Cons:

I would say the only negative point we have so far is the handling/recording of invoices. Payments need to be recorded manually, whereas Tokeet would handle this automatically and made it very easy to schedule invoices, and track sent, outstanding and paid invoices.

Reasons for choosing Smoobu

Price was the main motivation, as I feel Smoobu provides the best level of functionality in the price bracket.

Reasons for switching to Smoobu

To improve integration with third party services, improve our automation functionality and provide a better customer experience for our guests.

Ganache L.

Verified reviewer

Hospitality

Self-Employed

Used daily for less than 2 years

Review source

Reviewed June 2021

Opinion Costebelle Conciergerie

Very good exchanges with the team in place, especially [SENSITIVE CONTENT] who manages the French clientele.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

sharing schedules with the teams and the booking site

Cons:

No PMS. Technical difficulty in setting up certain data (booking engine, and connectivity with platforms)

Reasons for choosing Smoobu

Because of the fixed price and not the commission

Luke M.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2021

Great channel manager!

with previous channel manager, I have used in the past, there were missing one most important think for me, mobile compatibility, which smoobu has and its working perfectly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Mobile friendly and customer support where the key factor for me

Cons:

do not have it at the moment, its working perfectly for me

Reasons for choosing Smoobu

customer support, more clear fees, and personly more user friendly.

Reasons for switching to Smoobu