ARCS 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ARCS

5.0

(5)

Pricing

Starting at $1,199.00 per month

About ARCS

ARCS is a cloud-based panel management solution that helps research institutions schedule study sessions, manage participants and streamline other administrative processes. Professionals can use the dashboard to schedule appointments on a calendar and track the progress of sessions via actionable analytics.

ARCS allows organizations to build personalized profiles for members with information, such as contact details, eligibility verification and more. Managers can assign questionnaires to specific participants, view comments and send updates via SMS. Additionally, it lets users create custom incentive programs with gift cards or reward points to improve participants’ overall experience.

ARCS enables institutions to integrate the platform with Twilio and DocuSign, helping them capture members’ signatures across forms. Pricing is available on monthly subscriptions and support is extended via documentation and other online measures.

ARCS Screenshots

ARCS Pricing and Plans

Starting price: $1,199.00 per month

Free Trial

Free Version

Basic

$1,199.00

per feature, per month

No plan information available

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ARCS Features

Popular features found in Appointment Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Client Database
Group Scheduling
Mobile Access
Online Payments
Recurring Appointments
Reporting & Statistics
More features of ARCS
Access Controls/Permissions
Conditional Logic
Content Management
Customer Segmentation
Customizable Templates
Dashboard
Data Analysis Tools
Data Collection
Data Storage Management
Digital Signature
Discussions/Forums
Email Marketing
Engagement Tracking
Event Management
Face-to-Face
Feedback Management
Group Management
Member Directory
Membership Management
Messaging
Mobile Survey
Moderation
Multi-Channel Distribution
Panel Management
Patient Engagement
Phone-Based
Question Branching
Question Library
Question Piping
Real-Time Data
Real-Time Reporting
Reporting/Analytics
Response Quotas
Scheduling
Site Intercept Survey
Skip Logic
Statistical Analysis
Support Audio/Images/Video
Survey Builder
Survey Sample Management
Surveys & Feedback
Third-Party Integrations
URL Customization
Website Management

ARCS Integrations

Docusign

Twilio

ARCS User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.2

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used ARCS and would like to share your experience with others?

Gerold M.

Verified reviewer

Research

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2018

ARCS does everything I need it to

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ARCS does everything that I need it to. I use it to recruit subject for clinical trial and this software does it all. I can program the questionnaire and disqualify subjects on any question. I can recruit with a pool or I can do simple data collection. It even helps manage appointments and keep track of payments. I can create lists that drill down to any customized attribute. If I want to find a population with a certain condition or skin type, I can, as long as I have captured that information on the registration questionnaire. Everything is completely able to be customized. If i need something specific that I cannot figure out on my own or with the help of the extensive online resources, I get very quick support from the team. They are friendly and patient and have never let me down.

Barrie D.

Verified reviewer

Research

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2018

Professional, State-of-the-art recruiting software that has helped our company Grow and save money!

we saved on recruiting time and on costs. we were able to fill our clinical studies in half the time and keep up to date records for all the volunteers that are currently registered. It is easy to use for both staff and subjects.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

since using this software, we have recruited studies faster, on time to deadline and continue to expand our capabilities by providing our clients with uptodate and real life information on recruiting!

aleko m.

Verified reviewer

Telecommunications

1001-5000 employees

Used other for less than 12 months

Review source

Reviewed May 2020

few words about ARCS

Ratings Breakdown

Ease of use

Functionality

Pros:

the product come fully customized for you to use, very easy to use.

Cons:

whilst it is developed especially for your company some things may still need improvements but i must admit they have very strong team and their response to problems is lifesaving some times.

Olivia A.

Verified reviewer

Environmental Services

501-1000 employees

Used weekly for less than 12 months

Review source

Reviewed January 2021

ArcMap

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The versatility and accuracy. As an environmentalist, it’s nice to be able to create my own maps

Cons:

It was very difficult to install properly on a Mac

Joel M.

Used monthly for more than 2 years

Review source

Reviewed April 2018

Great technical support team and easy to program

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Programming studies in the system is fast and easy. The ability to add unavailability in batches has been a great tool for us because we usually have multiple sites. Recently they've added mobile scheduling into the system and that will be a great tool for us in the future.

Cons:

The system has been customized for our company so our experience is, I believe, different from other users. Issues that we've had with the system seem to stem from those customizations. However, the team at MSG has been very helpful with anything that comes up.

Showing 1 - 5 of 5 Reviews