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PremierWireless

Overview

PremierWireless 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

PremierWireless
PremierWireless
4.5
(25)

Pricing

Starting at $75.00 per month

About PremierWireless

PremierWireless from PremierMerchant is a cloud-based point-of-sale (POS) application with built-in inventory management, resource management and BI capabilities. The cloud storage allows businesses to access data from anywhere in real time.

PremierWireless's point of sale functionality allows businesses to manage all aspects of transactions including credit, debit, cash and check. The inventory management module can control both in-house as well as store inventory. The module also provides suggestions for reordering items before a particular time in order to maintain stable inventories. The resource management module can be used to monitor employees’ time and activities.

In addition, PremierWireless also have wireless-specific applications for merchant service integration, rebate tracking, integrations with activation portals such as ASAP, customer loyalty programs, texting/email marketing, repair module, Spanish translation and a used phone management system.

Bill payment solutions with integrated partners like Qpay and Epay allow dealers to streamline the process to accept bill and activation payments at the point of sale.

PremierWireless Screenshots

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PremierWireless Pricing and Plans

Starting price: $75.00 per month
Free Trial
Free Version

Basic

$75.00

per month

No plan information available

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    PremierWireless Features

    • Popular features found in Point of Sale
      Accounting Integration
      Barcode/Ticket Scanning
      Customer Accounts
      Discount Management
      eCommerce Management
      Electronic Payments
      Electronic Signature
      Gift Card Management
      Inventory Management
      Multi-Location
      Order Management
    • More features of PremierWireless
      Commission Management
      CRM
      Customizable Reports
      Inventory Tracking
      Layaway Management
      Loyalty Program
      Ordering Automation
      Payment Processing
      Point of Sale (POS)
      Real-Time Reporting
      Reporting/Analytics
      Retail Inventory Management
      Retail POS
      Returns Management
      Sales Reports

    PremierWireless User Reviews

    Overall Rating

    4.5

    Ratings Breakdown

    5

    72%

    4

    12%

    3

    16%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.6

    Value for money

    4.7

    Customer support

    4.6

    Functionality

    4.5

    Have you used PremierWireless and would like to share your experience with others?

    EM

    Eddie M.

    Wireless

    Used unspecified for unspecified

    Review source

    Reviewed May 2014

    Eddie at Star Wireless

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We just switched over because of their integrated Loyalty Program. We had been using a Loyalty Program that wasn't a part of our Point of Sale program. Since we have a number of stores, we wanted our customers to be able to come into any of our stores and get points for their purchases. We wanted a way to be able to give more points for accessory sales and fewer points for bill payments. None of the other POSs that we looked at allowed us to control the giveaways based on profitability. Also, this program has key chain scan cards, so our customers see our name every time they start their cars. Another benefit for us is the role configuration, which has given us a lot of freedom and control as to who we want to be able to do which duties.
    Cons:
    When we switched over from our past Loyalty Program, based on the past vendor, we were not able to credit the customers with past purchases. We had given customers a free accessory after any five visits (which, in some cases, had not been very profitable for us), and now we switched over to giving loyalty points. It is an entirely different Loyalty Program, so we couldn't credit past purchases.

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    HG

    Hugo G.

    Used unspecified for unspecified

    Review source

    Reviewed June 2014

    The Best Software for a MetroPCS dealer

    5

    Ease-of-use: The Qpay integration couldn't be any easier for my reps. It's a full integration and there is no room for error by any of my reps. Functionality: My needs are completely met by PremierWireless. Their customer support is always there when I have a question. Product Quality: The quality of this Point Of Sale is outstanding. It's very modern and fresh. Customer Support: I have never used a Point of Sale where the techs actually answer the phone, so this is refreshing and saves me time. My reps can just access tech support right in the software. Likes Best: Since I am a MetroPCS dealer, I very much appreciate the full integration with Qpay. I love that I can put my activation portal ASAP in the software so that my employees can access it right through the software and don't have to have full access to the internet. I would recommend this to any dealer anywhere. If you are in the process of opening a similar store in the new markets, now is the time to change to PremierWireless for your Point of Sale needs. Likes Least: There are too many reports to choose from, but that's okay; you never know when I might need one of those reports that I don't use now. Recommendations: Utilize the 14-day free trial. Anything free is hard to come by, so it's refreshing that PremierWireless give you time to play around with the software.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support

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    SM

    Scott M.

    Used unspecified for unspecified

    Review source

    Reviewed February 2016

    Satisfied with concerns

    3

    I very much enjoy the Premier Wireless product. The sales, employee, reporting, and inventory management interfaces are all very user friendly and I do enjoy how they work. My concerns come with the integration portions of the software. I made the decision to use the Premier product based on the ability to integrate with ASAP and QPay. Although the Qpay portion has been great, the ASAP portion has left a bit to be desired. I know that there were some updates that Metro did on their end, but the amount of time we were left without that integration seemed excessive. Now that the update has been completed, there are a few bugs that continue to cause errors, namely script errors that keep popping up as we complete the sale. overall, we are happy with the product, but do have some concerns. We would love to see a schedule module built into premier, so that we can track scheduling and have the employees gain access to their schedules. This would be great to track scheduled time in/out versus actual punches without having to use an outside software. Also, the ability to see who edits time punches and creates overrides would be nice features. Thank you much for the opportunity to provide feedback and we look forward to continuing a good relationship with Premier

    Ratings Breakdown

    4
    Ease of use
    3
    Customer support

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    SP

    Sofia P.

    Health, Wellness and Fitness

    2-10 employees

    Used other for more than 2 years

    Review source

    Reviewed December 2018

    Premier wireless

    4

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    I used to work for this company and they had great benefits, pay, training was excellent and team leaders were always there to have my back if I was dealing with disgruntled customers.
    Cons:
    However, sometimes my hours would randomly be cut instead of working a 40 hour week it be a 20 hour week and that was hard especially when I'm supporting my family.

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    HG

    Hugo G.

    Used unspecified for unspecified

    Review source

    Reviewed December 2013

    The Best Software for a MetroPCS dealer

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Since I am a MetroPCS dealer, I very much appreciate the full integration with Qpay. I love that I can put my activation portal ASAP in the software so that my employees can access it right through the software and don't have to have full access to the internet. I would recommend this to any dealer anywhere. If you are in the process of opening a similar store in the new markets, now is the time to change to PremierWireless for your Point of Sale needs.
    Cons:
    There are too many reports to choose from, but that's okay; you never know when I might need one of those reports that I don't use now.

    Read More

    YS

    Yana S.

    Retail

    Used unspecified for less than 12 months

    Review source

    Reviewed June 2016

    Great Product with a Great value!

    4

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    I think the product is very useful, very well designed and easy to use, the only thing I would add is maybe more filters that would allow you to search. I needed help earlier this week and in a short timing I was taking care of - amazing tech support!
    Cons:
    It meets all of our reporting needs, however the reporting still needs some work, but they are working on some new reporting options.

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    DW

    Daniel W.

    Used unspecified for unspecified

    Review source

    Reviewed February 2016

    Overall good, lacking some basic needs

    4

    My biggest complaint with this program is the Reorder Point report. The report would be much better, in my eyes, if it also listed the Product Category and Notes Category. When we try and figure out what we need to order, to replenish our inventory from our outside vendors, we have to create an extra step, outside of Premier Wireless, in order to know what we are supposed to order. If the Reorder Point Report listed the Product Categories and Notes sections, we could eliminate that extra step and streamline our ordering process. I do not feel like this would be tough to program as the report is already pulling the description, SKU and stock quantities.

    Ratings Breakdown

    5
    Ease of use
    2
    Customer support

    Read More

    RD

    Ryan D.

    Used unspecified for unspecified

    Review source

    Reviewed February 2016

    Good Product, slow speeds, no offline options

    3

    Awesome to have a product that ties all my stores together in real time and allows me real time reporting. Biggest drawback is the lag. There is a two, three, sometimes 5 second lag from the time I hit enter to the computer responding. The faster the internet speed and computer, the slower the lag, but it is still there. I understand this is because the product is internet based and not hosted on the computer. It would be nice if there were a "local" option that allowed the program to be used when the internet is down.

    Ratings Breakdown

    4
    Ease of use
    5
    Customer support

    Read More

    PK

    Paul K.

    Used unspecified for unspecified

    Review source

    Reviewed July 2014

    Paul from MobileOneLLC

    5

    Everything is setup in an elementary style for ease of use, but it is elegant at the same time. It's reporting system has a wide range of reports that makes tracking sales tax, profit, and sales simple. I once received an update that messed up my printer and it was fixed in one hour after a simple phone call. My care rep is always reaching out to provide support. I like its ease of use, lack of errors, price, customer service, and wide range of reports. There is nothing about this product I have a problem with!

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support

    Read More

    DM

    Doreen M.

    Used unspecified for unspecified

    Review source

    Reviewed June 2015

    Great customer service & technical support

    5

    Whenever I call the PremierWireless tech support line I receive top notch service from professional qualified staff. They answer my questions and offer additional assistance whenever needed. Their sales reps are also some of the friendliest representatives that I've talked to in quite a while. I would highly recommend their point of sale software to anyone in the wireless service industry because of the ease of use with the software, the detailed reports, and their strong customer service.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support

    Read More

    Showing 1 - 10 of 25 Reviews
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