Resy OS 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Resy OS

4.5

(20)

Pricing

Starting at $249.00 per month

About Resy OS

Resy OS is a cloud-based solution that restaurants to streamline processes related to online reservation management, waitlists, ticketing, online booking, payment processing and more. It provides mobile applications for iOS devices, which helps professionals manage guest walk-ins, seating plans and table availability, even from remote locations.

Resy OS allows administrators to configure role-based access permissions and gain visibility into business metrics through reports and actionable analytics. Businesses can automatically notify users about booking confirmation via texts and receive feedback from guests thrpugh surveys. Additionally, it lets customers select their preferred table type, process payments via credit cards and add names to online waiting lists.

Resy OS facilitates integration with various third-party systems such as Instagram, Facebook, Google and more. The product is available on monthly subscriptions and support is extended via online measures.

Resy OS Screenshots

Resy OS Pricing and Plans

Starting price: $249.00 per month

Free Trial

Free Version

Basic

$249.00

per month

No plan information available

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Resy OS Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of Resy OS
Access Controls/Permissions
Activities Booking
Alerts/Notifications
API
Billing & Invoicing
Booking Notes
Built-in Accounting
Calendar/Reminder System
Credit Card Processing
Customizable Branding
Employee Management
For Restaurants
Kitchen/Menu Management
Loyalty Program
Multi-Channel Marketing
Online Booking
Online Ordering
Payment Processing
Performance Metrics
Point of Sale (POS)
Real-Time Notifications
Real-Time Updates
Reminders
Reporting & Statistics
Reservations Management
SMS Messaging
Social Promotion
Surveys & Feedback
Table Management
Third Party Booking
Wait List Management

Resy OS Integrations

Meta for Business

Instagram

Resy OS User Reviews

Overall Rating

4.5

Ratings Breakdown

65%

20%

10%

Secondary Ratings

Ease of Use

4.5

Value for money

4.8

Customer support

4.9

Functionality

4.3

Verified

Reviewer

Government Administration

1001-5000 employees

Used monthly for more than 2 years

Review source

Reviewed April 2021

Resy

Resy makes the reservation process easier as well as finding nearby restaurants in most areas when you are unsure of where you want to go. You can search by location, cuisine and dollar amount.

Ratings Breakdown

Ease of use

Functionality

Pros:

The product is easy to use and keep track of reservations in an app as well as receiving email notifications/reminders.

Cons:

Its not easy to search unless you have your location services turned on. I prefer to enter my address and have options appear.

Corinne T.

Verified reviewer

Hospitality

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed January 2020

Resy is the best!

Our experience has been great! They are always coming out with updates that push the software forward. The support team is really quick to respond and they take customer feedback into consideration which is huge.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-The Notify Feature is easily the best part about this software. It is the answer to an age old problem that restaurants have- filling seats when guests cancel their reservation. People make and cancel their reservations these days like it's no big deal and the notify function truly helps keep our restaurant full. It also keeps our guests happy so they can find out about cancelations faster than we could ever possibly tell them! -It's a great price! -We also love the ability to chat live with their support team.

Cons:

We like everything! But if I had to choose one thing, we'd say that we wish there was an app for Android phones.

Reasons for choosing Resy OS

Consumer awareness about Resy and Resy's overall functionality was far superior compared to other table management apps out there.

Reasons for switching to Resy OS

The acquisition of Reserve by Resy

Verified

Reviewer

Information Technology and Services

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed April 2022

Resy – Beautiful UI, Difficult Reservation Experience

Overall, I only use Resy when I have to. If the restaurant I want to go to only uses Resy, then I am more than happy to make a reservation, especially if it's for the same day. Resy is good for same day reservations, though!

Ratings Breakdown

Ease of use

Functionality

Pros:

I most like how it's easy to scroll through and see available reservations for the same day at various restaurants in my area. It's really convenient to see how many options there are and to see the times front and center.

Cons:

It is just so difficult to make reservations that are not the same day – the UI seems to break down when trying to make a reservation that's not the same day. The calendar feature is not helpful and looks a little bit off, and I think the could have made it a lot easier. With the date-picker feature when you don't know what restaurant you want to go to, I strongly dislike the options for times – I'm usually looking to reserve for a specific time, so it's not helpful to break it down by "all day," "brunch," "early," "prime," or "late."

Sara R.

Verified reviewer

Restaurants

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2020

Amazing product!

It has been great and is user friendly. It is easy to navigate the back of house portal which allows me to make changes last minute and access any information regarding analytics to help our every day operations

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We switched to Resy from Open Table, mainly for pricing reasons but they surprised us with the ability to respond immediately with excellent customer service and willing to take any requests to enhance the product regularly to make our user experience broader and better.

Cons:

The single hardest part about Resy was the transition. Operating a system for years to move on to a new was challenging. When we upgraded to ResyFly we experienced a few crashes middle of service that were inconvenient at the moment but made it so much worth it later on. Recommend full training for all parties involved way ahead of time and practice before making the change while operating it live at the store.

Reasons for switching to Resy OS

We were interested in the better pricing option to a system that allowed all the functions of open table at a flat rate.

Leo C.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Great reservation platform

Highly satisfied overall, would definitely recommend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Used Resy for over 4 years and was very pleased with the platform. Very intuitive and easy to use. SMS messaging was fantastic, and kept our no show rate at almost zero.

Cons:

Wish there was a bit better pacing controls. We have always liked to define pacing by covers OR number of tables (whichever threshold was hit first), but Resy only allows pacing by cover count. We had to get creative to come up with a work around. Resy was very receptive to us suggesting this feature, but it never materialized.

Reasons for switching to Resy OS

Reserve Interactive was a legacy platform that we liked, but it fell behind the times and didn't have some of the functionality that we hoped for.

Rocco S.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2023

Great booking system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fact that each user can only have one profile linked to their details.

Cons:

The reviewing system takes into account questions that we can’t edit

Reasons for switching to Resy OS

Best management options.

Kasi H.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 12 months

Review source

Reviewed May 2022

This software can't be beat!

I have so much more time during my shift to do paperwork and even clean. Time is what we have gained and time is a lot in out line of work!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's amazing the difference has been since we stared using resy! We are a Hotel/Restaurant . So before Resy us front desk clerks we're having to make reservations and orders and all kinds of other phone calls through out the day. Now it all goes through Resy and I couldn't be happier! It was easy to set up, easy to learn! And our customers have no difficulty making reservations at all!

Cons:

Honest. I haven't found a flaw yet. But if I do I'll be back to update:)

Alexandra S.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2020

ResyOS Review

ResyOS works as our sole reservation system which thousands of customers use regularly to book their tables, confirm their reservations, and communicate with our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The app is extremely user friendly and helpful, allowing me to make changes. The website has more in-depth information which is helpful in pulling relevant information whether it be customer lists or service details.

Cons:

On the app, I prefer the old formatting in the inventory view. It's a bit confusing to navigate now and also doesn't allow me to make changes on the app that I'm able to make on the website.

Brian C.

Verified reviewer

Restaurants

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2020

Became too expensive for what it offered

The experience was not a negative one. When they doubled the monthly price, I decided to go shopping which led me to one of their competitors where I was able to save money without compromising on the product.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The functionality of the product was pretty good in that it did everything we needed it to do.

Cons:

They offer integrations with a number of POS software but it is cost prohibitive.

Zoey S.

Verified reviewer

Law Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2022

Resy Review

Ratings Breakdown

Ease of use

Functionality

Pros:

I like how easy it is to find good restaurants and reserve a spot to eat at.

Cons:

Many times the notification feature on the app does not actually notify you, which is frustrating when you are trying to book a reservation at a place that has availability.

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