Servme 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Pricing available upon request
About Servme
SerVme is an all in one complete guest experience platform that combines reservations, table management, powerful marketing CRM, re-engagement and guest surveys, with robust analytics. A purpose-built hospitality platform, serVme streamlines operations from the front of the house to the back of the house with the help of powerful integrations with your existing hospitality stack such as Telephones, POS, PMS, payments and CRM.
Servme Screenshots

Servme Pricing and Plans
Basic
Pricing available upon request
No plan information available

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Servme Features
- Popular features found in Restaurant ManagementEmployee ManagementInventory ManagementKitchen/Menu ManagementOnline OrderingOrder EntryPoint of Sale (POS)Real-Time NotificationsReporting/AnalyticsSales ReportsWait List Management
- More features of ServmeAccess Controls/PermissionsActivities BookingActivity DashboardAlerts/NotificationsAPIAvailability ManagementBilling & InvoicingBooking ManagementBooking NotesCalendar SyncCampaign ManagementChannel ManagementCommunication ManagementConversion TrackingCRMCustomer DatabaseCustomer HistoryCustomer SupportCustomizable BrandingCustomizable CTAsCustomizable ReportsCustomizable TemplatesDiscount ManagementDrag & DropElectronic PaymentsEmail MarketingEmail TemplatesEmail TrackingEvent SchedulingFor RestaurantsGroup ReservationsLoyalty ProgramMarketing AutomationMobile AccessMulti-LanguageMulti-LocationOnline BookingOrder ManagementPayment ProcessingPerformance MetricsPromotions ManagementRate ManagementRatings/ReviewsReal-Time AnalyticsReal-Time DataReal-Time ReportingReal-Time UpdatesRemindersReporting & StatisticsReservations ManagementSegmentationSMS MarketingSMS MessagingSocial Media IntegrationSocial PromotionTable ManagementThird Party BookingThird-Party IntegrationsWaitlist Status TrackingWebsite Integration
Servme Integrations
See all 13 integrations
Servme User Reviews
Overall Rating
4.8
Ratings Breakdown
5
80%
4
20%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
5.0
Value for money
4.8
Customer support
4.9
Functionality
4.8
Have you used Servme and would like to share your experience with others?
Fabio R.
Verified reviewer
Hospitality
51-200 employees
Used daily for less than 2 years
Review sourceReviewed August 2025
Deputy Hotel Manager
5
We have been using Servme for quite some time and it has truly transformed the way we manage our reservations and floorplan. The system is very intuitive, allowing our team to work more efficiently and ensuring a smooth experience for our guests. Training new team members is quick and easy, as they adapt to the platform right away. It has become a key tool in our daily operations.
Ratings Breakdown
Vendor Response
Thank you for the wonderful review! We’re so glad Servme has been reliable, intuitive, and helpful in streamlining your operations and guest experience. It’s also great to hear our support team has been there when you needed us. We appreciate your feedback on integrations—our team is working on expanding these, and your input helps us prioritize. Thanks again for trusting Servme as part of your daily operations! The Servme Team
Replied August 2025
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Sujin N.
Verified reviewer
Food & Beverages
11-50 employees
Used daily for less than 2 years
Review sourceReviewed September 2024
A comfortable and user friendly system
5
We are very satisfied working with Servme it's been almost 2 years, easy to manage our floorplan, capacity, and provide a smooth experience to our guests. We are comfortable using it, some other tools are more complex. However, operation wise our whole team are comfortable to use Servme. Even when training our new team members, they are able to adapt to it quickly.
Ratings Breakdown
Vendor Response
Hi Sujin, Thank you so much for your detailed review and for being a valued customer for almost two years! We're thrilled to hear that Servme has been a great fit for your restaurant and has helped you understand your guests and operations better. It’s wonderful to know that even new team members can quickly adapt to using Servme - this is exactly what we strive for with our user-friendly interface. Regarding the marketing features and shifts, our team is constantly working on improving, and feedback like yours helps us identify areas where we can enhance our product and make it even more user-friendly. Please don’t hesitate to reach out to our support team, as we’d be happy to walk you through any features you’re finding challenging. Thank you for choosing Servme and for sharing your experience.
Replied September 2024
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Reem A.
Verified reviewer
Hospitality
51-200 employees
Used daily for less than 12 months
Review sourceReviewed May 2024
Serve me used
5
Great support and great team of management
Ratings Breakdown
Reasons for choosing Servme
The account manager at serve me was more present
Vendor Response
Hi Reem, Thank you for your valuable review! We're thrilled to hear that you find Servme easy to use. Your kind words about our customer service and support team mean a lot to us. Regarding the mobile app - Our new mobile app is in the works, with new features and functionality, scheduled to go live by June 2024. This update will significantly improve your experience and help you do things on the go. Please feel free to reach out to your account manager and get a sneak peek of the new app. Thank you for choosing Servme.
Replied May 2024
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Mario F.
Verified reviewer
Food & Beverages
201-500 employees
Used daily for more than 2 years
Review sourceReviewed August 2024
Review from an old user
4
Very good . It was a turning point in the reservations
Ratings Breakdown
Vendor Response
Thank you for sharing your experience as a long-time user of Servme! We’re glad that Servme has been a turning point for managing your reservations. We appreciate your feedback regarding the Guest feedback survey and WhatsApp messaging. We're excited to let you know that both of these features have already been released! We understand that it can sometimes take a bit longer for features to be available, as we thoroughly test everything to ensure a smooth, bug-free experience. We truly appreciate your patience as we work to deliver the best possible service.
Replied September 2024
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Mireille S.
Verified reviewer
Food & Beverages
2-10 employees
Used daily for less than 6 months
Review sourceReviewed September 2024
I love servme
5
It’s so easy to organize my reservations and It’s super helpful.
Ratings Breakdown
Vendor Response
Thank you so much for your thoughtful review! We're thrilled to hear that you're finding Servme convenient and efficient and that Servme is helping you organize your reservations effortlessly. We're continuously working on optimizing our platform to ensure faster response times, even during high-demand periods. Your input helps us improve, and we truly value it. Thank you again for your valuable feedback and for being a part of the Servme community!
Replied September 2024
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Ryan C.
Verified reviewer
Restaurants
11-50 employees
Used daily for less than 2 years
Review sourceReviewed September 2024
Plume la brasserie
5
Excellent. Regarding app and support team
Ratings Breakdown
Vendor Response
We’re thrilled to hear that Servme has been a great fit for your business and that our support team has met your expectations. Your feedback reassures us that we’re on the right path, and we’re committed to maintaining the high standards you’ve come to rely on. If there’s ever anything more we can do to support you, please don’t hesitate to reach out.
Replied September 2024
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Amani H.
Verified reviewer
Food & Beverages
51-200 employees
Used daily for more than 2 years
Review sourceReviewed September 2024
Perfect solution
5
Ratings Breakdown
Vendor Response
Thank you for your fantastic review and for calling Servme the "perfect solution"! Your feedback truly motivates us to keep delivering the best possible service. We're committed to continuous improvement, and it's great to know our efforts are paying off!
Replied September 2024
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Mudassir H.
Verified reviewer
Food & Beverages
51-200 employees
Used daily for less than 2 years
Review sourceReviewed June 2024
Mudassir from Mira Foods
5
Ratings Breakdown
Vendor Response
Thank you, Mudassir, for your review and for sharing your experience with Servme! It’s always great to know that our platform is user-friendly and easy to use and is meeting your expectations. We’re excited to inform you that we’ve recently released dynamic and static marketing lists! This new feature increases flexibility and customization while offering more insights into your guests, helping you create better-targeted marketing campaigns. We’re continuously working to improve the marketing module further, and we appreciate your feedback as we strive to enhance it even more.
Replied September 2024
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Rohan K.
Verified reviewer
Food & Beverages
10000+ employees
Used daily for more than 2 years
Review sourceReviewed May 2024
Servme a great CRM tool
5
Ratings Breakdown
Vendor Response
Hi Rohan, Thank you for your positive review. :) We are thrilled to hear that you love our CRM platform and that you are enjoying the enhanced events module, which helps you promote and sell tickets faster to potential customers. With regards to the integration with Micros, thank you for bringing this to our attention. We understand the importance of accurate guest history and will have our project team look into this integration to resolve any technical issues promptly. Thank you for choosing Servme.
Replied May 2024
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Eva A.
Verified reviewer
Hospitality
201-500 employees
Used daily for more than 2 years
Review sourceReviewed May 2024
Experience with SerVme
4
Ratings Breakdown
Vendor Response
Hi Eva, We're thrilled to hear that you've had a positive experience with our customer service, especially with Christelle. She truly is a rockstar, and we’re glad to know she has been amazing and always available to help you. Thank you for sharing your feedback. We'll raise this with our product team to address in upcoming releases. Additionally, our team is working on updating the guestbook, which will improve your overall experience.
Replied May 2024
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