Yelp Guest Manager 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Yelp Guest Manager

4.5

(336)

Pricing

Starting at $99.00 per month

About Yelp Guest Manager

Yelp Guest Manager helps restaurants manage all of their front-of-house operations across the entire dining experience through one fully integrated solution — by bringing together Yelp Waitlist, Reservations, Kiosk, Takeout, Table Management, online brand building and more into one product. Yelp Guest Manager combines Yelp’s high-intent diner network with powerful solutions that simplify and streamline restaurant operations from takeout and delivery orders to dine-in seating.

Yelp Guest Manager Screenshots

Yelp Guest Manager Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Basic

$99.00

per month

No plan information available

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Yelp Guest Manager Features

Popular features found in Online Ordering
Online Ordering
Online Payments
Order Management
Point of Sale (POS) Integration
More features of Yelp Guest Manager
API
Billing & Invoicing
Employee Management
For Restaurants
Multi-Location
Online Booking
Real-Time Updates
Reporting/Analytics
Reservations Management
SMS Messaging
Table Management
Third-Party Integrations
Wait List Management

Yelp Guest Manager User Reviews

Overall Rating

4.5

Ratings Breakdown

62%

30%

Secondary Ratings

Ease of Use

4.6

Value for money

4.4

Customer support

4.3

Functionality

4.5

Rev. Corey G.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used monthly for less than 6 months

Review source

Reviewed July 2019

Not as good as OpenTable

Ratings Breakdown

Ease of use

Functionality

Pros:

I like how integrated it is with Yelp, which I use often.

Cons:

Not as good as OpenTable, as it seems the OT is used more often by local businesses.

Krista I. C.

Verified reviewer

Medical Practice

11-50 employees

Used other for more than 2 years

Review source

Reviewed April 2020

Used it multiple times for reservations

Good- I plan to continue to use it.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like yelp res. because i was able to see different restaurants and decide where I wanted to eat/reserve. My husband and I use it often when we travel-especially for NYC.

Cons:

There was not very much that I did not like about the program/reservation.

Jenny M.

Used other for more than 2 years

Review source

Reviewed May 2018

I've used Yelp Reservations when I've been on Yelp and see reservations are available.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

If I'm already on Yelp looking for a restaurant and I happen upon a restaurant I definitely want to make a reservation at and see reservations are possible to book via Yelp directly, I'll use Yelp Reservations. The user experience is quick and seamless and comparable to reservation competitors like OpenTable and Resy. I like that because it's familiar, it's easy and it's not overcomplicated. The email confirmation follow-up is always good, too. Pretty standard, but good nonetheless.

Cons:

I dislike 2 main things about Yelp Reservations. First (on desktop) if you're on Yelp Reservations then decide to change what cuisine or what neighborhood you're looking for in the search bar, the search generates regular Yelp results vs. Yelp Reservation results. You have to click "Make a Reservation" again at the top, which is annoying and makes the experience slightly less seamless. It's not a HUGE issue, but one or two extra steps to a consumer is one too many since the reservation booking alternatives don't have this issue. Second, it's frustrating that the search results generate neighborhoods FAR beyond the neighborhood you're searching for. It makes sense for neighborhoods relatively near the original neighborhood search to pop up but it's just not OK for neighborhoods in different states to pop up. I'd MUCH rather have less search results pop up.

Linda N.

Verified reviewer

Education Management

10000+ employees

Used weekly for less than 2 years

Review source

Reviewed September 2020

Yelp Reservations

Overall it's a great application and easy to use instead of waiting on the phone to make a reservation.

Ratings Breakdown

Ease of use

Functionality

Pros:

This is one of the easiest ways to look up business operation hours and services they offer. It also provides customers to opportunity to write a review about their experiences in real time.

Cons:

I have not yet to experience any issues with this software. It's simple to use and offers detailed information.

Jennifer C.

Verified reviewer

Financial Services

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed May 2020

Yelp Reservations!

I think its useful if you are not already used to open table, which has a much more user friendly interface. Yelp fell short for me there.

Ratings Breakdown

Ease of use

Functionality

Pros:

So, what I did like about this I suppose is that its relatively user friendly, they also offer some good tips for restaurant goers.

Cons:

I felt like at times it was tough to see what times were actually available, so not as easy as open table. I would say I prefer open table

Elio G.

Verified reviewer

Oil & Energy

10000+ employees

Used monthly for more than 2 years

Review source

Reviewed November 2018

Yelp Reservations. A new useful feature for yelp.

My overall experience has been positive, I use to make personal and business meal reservations.

Ratings Breakdown

Ease of use

Functionality

Pros:

Yelp Reservations allows me to make online restaurants reservations in an easy way without spend to much time looking. Also, Yelp also offers good advice in terms of places nearby to eat, categorized by type of food, cost and rating.

Cons:

Several restaurants are not yet affiliated to this systems, so the feature is not available for all or them. Also Yelp reservations could improve if the menu of the restaurants are available in their site.

ANDREW T.

Verified reviewer

Broadcast Media

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed April 2020

Great for reservations.

I wish I knew before I could reserve our table on the app instead of having to call in each time. It was definitely a time saver and lessened our worries about getting to the restaurant on time and getting seated.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was great for planning ahead and making reservations at a sushi restaurant my wife and I enjoy. They even have a policy that you need to check in on yelp on an ipad in the restaurant so it's nice to save time doing it beforehand.

Cons:

I don't have any major complaints at the moment.

Kitan L.

Verified reviewer

Computer Software

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed August 2018

Convenient

Ratings Breakdown

Ease of use

Functionality

Pros:

This application was convenient and easy to use, way easier than having to call the restaurant and be on hold for however long especially on a busy day. It saves a lot of time. It's also great because of its connection with the main yelp application, so if you were looking for somewhere to eat, you could find that on yelp and make an easy reservation on this application

Cons:

Some featues function differently between the pc and ipad software

Kim L.

Verified reviewer

Education Management

201-500 employees

Used monthly for more than 2 years

Review source

Reviewed October 2019

Hey, I wonder if this is a good restaurant??

I enjoy leaving and writing reviews for places I have tried. Prefer to leave good reviews but there have been times I had to leave a bad review. When looking for a new place to go it's great to be able to quickly see what the overall vibe of the place is before going in. This app truly gives you an honest opinion of an establishment

Ratings Breakdown

Ease of use

Functionality

Pros:

Easy to use. Has a large database of restaurants to look up

Cons:

wish the restaurant could post a reply or a reputable since some reviews are unkind and there is always two sides to every story

Holly A.

Verified reviewer

Food Production

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed October 2018

Yelp is great

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everyone uses Yelp and we are happy to join the crowd

Cons:

Ads can be deceiving when you are looking for a specific company. The ads make you think you are on the company you were looking for but it is instead a paid ad.

Showing 1 - 10 of 336 Reviews

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