Groomer.io 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Groomer.io

5.0

(25)

Pricing

Starting at $79.00 per month

About Groomer.io

Groomer.io is a cloud-based solution that helps small to large pet grooming businesses manage client communications, appointment schedules, booking slots, customer databases and more. Key features include SMS messaging, automated phone calls and departure reminders.

Groomer.io Screenshots

Groomer.io Pricing and Plans

Starting price: $79.00 per month

Free Trial

Free Version

All Inclusive

$79.00

flat rate, per month

No plan information available

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Groomer.io Features

Popular features found in Pet Grooming
Billing & Invoicing
Confirmations/Reminders
Customer Database
Email Marketing
Mobile Grooming
Online Booking
Recurring Appointments
Service Catalog
Staff Management
More features of Groomer.io
Alerts/Notifications
Appointment Management
Appointment Scheduling
Automated Scheduling
Availability Management
Calendar Management
Calendar Sync
Client Management
Client Portal
Credit Card Processing
Customer History
Customizable Branding
Customizable Templates
Discount Management
Electronic Forms
Electronic Payments
Invoice Management
Multi-Location
Multiple User Accounts
Pet Birthday Tracking
Pet Grooming
Point of Sale (POS)
Real-Time Reporting
Reminders
Reporting & Statistics
Reputation Management
Sales Reports
SMS Messaging
Third-Party Integrations
Vaccine Management
Wait List Management

Groomer.io User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.8

Shandy P.

Verified reviewer

Veterinary

Self-Employed

Used daily for less than 12 months

Reviewed May 2023

Very happy client!

Great experience! I recommend it to every groomer who is looking for a better, easier app to use for scheduling and client profiles.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I think Groomer.IO is one of the easiest apps I’ve used. I have a a lot of trouble learning, especially when things are more complex like other apps I’ve tried. Groomer.io gave me ease of mind with how simple it is to use, with the added bonus that they work with squareup! They send appointment confirmations and reminders to all my clients, so I don’t have to worry about checking in myself, when I have other things I’m worrying about.

Cons:

I haven’t found anything yet that I don’t really like about groomer.io. I would have to use it for a lot longer to see if there’s something I’m not fond of.

Reasons for choosing Groomer.io

Ease of use. It doesn’t have any unnecessary complicated functions. It is straight forward and everything is very easy to find and use/access.

Reasons for switching to Groomer.io

Other apps were too complicated to use and I couldn’t understand how to even do the basics like booking in a client.

Johan C.

Verified reviewer

Individual & Family Services

2-10 employees

Used daily for less than 2 years

Reviewed May 2023

The Right Solution For Mobile Groomers

Groomer.io is the most important software of my business. It is what I use to make sure my employees are booked up each and every day, and it’s what my employees use to work their route and complete each service from start to finish. I’m so happy that we found a solution that checks all the boxes of what we need to run a successful mobile grooming business.And the Groomer.io team is second-to-none. I know we are in good hands with their help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Groomer.io is one of the easiest apps to use from the client’s side. Your clients don’t have to download an app into their phone in order to use your services. They can do their intake forms and appointment requests straight from your website, and when they get notifications or reminders, they receive a normal SMS text message to their phone, so they can’t miss it. They also get an automated phone call when their groomer is on the way.This is honestly the most high-tech solution developed with a low-tech audience in mind.

Cons:

The initial set up and implementation was not the easiest thing process, and this is coming from someone who considers themselves very tech-savvy. There was a lot of walking through with the support team (which is awesome by the way) initially to get everything to function the way I wanted it to function. Once everything works as it should, though, it is a smooth experience.

Reasons for choosing Groomer.io

From our research, it looks like Groomer.io really functioned in the way we needed to. MoeGo is more popular and established, however it requires customers to download an app, and at-a-glance, it didn’t seem to have a lot of website integration. An app that integrated intake/appointment scheduling features that I can link to straight from our website was extremely important for our marketing purposes, since we needed to be able to track traffic and conversion data.

Marissa M.

Verified reviewer

Cosmetics

2-10 employees

Used daily for less than 2 years

Reviewed May 2023

Groomer.io

Mostly good. Very easy to reach out to them if you have issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy and good to use. Easy on both us and the clients.

Cons:

Update a lot. There are always new things being released that require us to update the app.

Brianne K.

Verified reviewer

Consumer Services

Self-Employed

Used daily for less than 12 months

Reviewed June 2023

Happy Groomer.io User

I have had an extremely positive experience with groomer.io.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the two-way messaging and automated calls to let the pet parent know their dog is ready to be picked up at the end of the appointment. it is a very convenient feature that many of my clients like as well. I also like that we are able to save the client's card on file to charge in the case of a no-call or no-show, or there is the option to charge a deposit.

Cons:

I don't like that the payment processing fees for using a card that is saved on file for a client are more than the processing fee if I were to physically swipe the card in person with my client. They offer the option to save a payment card on file yet we are charged a higher percentage and base fee for using that option as a way to pay for a clients grooming services.

Reasons for choosing Groomer.io

I like the simplicity of their design and the ease of use was not complicated or overly detailed to the point of not being able to understand the product without an extremely in-depth tutorial of the software. They also have a great price point and I love that it is priced per appointment completed not an overall rate that doesn't vary if you do more or less business every month.

Lacy J.

Verified reviewer

Veterinary

Self-Employed

Used daily for less than 6 months

Reviewed May 2023

Grooming by Lacy loves groomer.io

Phenomenal!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer support, online scheduling, the customer portals, and terms of service

Cons:

You have to do select things online and some in the app

Reasons for switching to Groomer.io

I could write a book….. customer service…. #1Online booking was horrible Customer profiles took minimal infoNo space for ahot records just a “vaccination note” box then a drop down list of “vaccinated” “partially vaccinated” “not vaccinated”

Megan H.

Verified reviewer

Consumer Services

Self-Employed

Used daily for less than 12 months

Reviewed May 2023

Groomer.io is worth it!

It was so much easier when I made the switch to Groomer.io. They don’t charge you for the appointment if the client cancels last minute! It has truly been helpful to me starting up my grooming business!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how everything is in the app on my phone! I like being able to communicate with my clients and them having the option to book online!

Cons:

I haven’t found anything that I don’t like about the app!

Reasons for switching to Groomer.io

This program had an app and all the features I needed.

Kimberly D.

Verified reviewer

Consumer Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed December 2022

Best Software!

I couldn’t work without groomer.io! It helps me with booking, my own work schedule, reviews, and more!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that my clients can pre book their own appointments online.

Cons:

No complaints. I like everything about this software.

Reasons for choosing Groomer.io

Inexpensive and geared more towards cell phone users.

Reasons for switching to Groomer.io

Groomer.io is more customizable for groomers and business owners.

Christina W.

Verified reviewer

Veterinary

Self-Employed

Used daily for less than 12 months

Reviewed May 2023

How do you even function with out Groomer.io?

What’s not to love? Super easy, super cheap, and never calls in sick! I honestly feel my business has grown so much with the help of Groomer.io! It would be a nightmare if I had to manage this all myself!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This system is by far the most amazing thing I’ve added to my shop! It’s just me, so having groomer.io is like having an employee but without the cost, headache, or scrambling when they call in sick! This system is super easy to use for me and my clients! Clients tell me all the time how much they enjoy the ease of booking online and paying their bill before they leave their couch!

Cons:

The only thing that would make this system better would to be able to send pictures through the text system. However, I heard it was in the works. So that will be such a great feature added!

Reasons for choosing Groomer.io

Cost! Hands down the most cost effective for all the features you get!

Ruth G.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 2 years

Reviewed May 2023

Easy to use and saves us $$$$$$

They are awesome!!! I’ve used three other grooming softwares and they’re awful. Groomer IO is the best!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This program is so easy to use. It’s customizable so I don’t feel like I need to adjust my business to use it. I really like how they listen to their clients. I’ve made several suggestions on changes that would benefit us, only to see it implemented a few weeks later. I’ve experienced very few issues, and ones that come up are remedied within a few hours. Most of all, this software has allowed us to not need a full time staff member to schedule, onboard new clients, and process payments. We have saved THOUSANDS each year in decreased payroll by using Groomer IO. It’s the best improvement I’ve ever made to our business.

Cons:

Our business works on appointments and I wish Groomer IO would clients to make an appointment online. Right now, they can only make a schedule request.

Reasons for choosing Groomer.io

Customer service, ease of use

Reasons for switching to Groomer.io

Because Gingr was costing me too much in personnel and headaches

Meranda C.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2022

Overall worth the cost

It does a great job of keeping all client and pet information well organized and easy to understand.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer support is amazing and overall the system is pretty straight forward and easy to teach to my employees.

Cons:

I wish it was more mobile grooming friendly. I would like to be able to see drive distance without being in smart book mode. I find the smart book mode is not helpful at all for it will not show everyone's openings, just the last groomer. It also will do more than the weeks I requested without any indication of doing so. I also wish the texts were not so expensive, especially when clients send me every sentence separately when writing us.

Reasons for choosing Groomer.io

I like that it was an app and was focused specifically towards mobile. It was the easiest to understand and you can put pictures in the files and texts which has been great.

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