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Mention

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Mention 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Mention
Mention
4.7
(288)

Pricing

Pricing available upon request

About Mention

Mention is a media monitoring solution designed to track, analyze, and engage with online conversations related to brands, topics, or public figures. It is used by organizations for tasks such as brand management, public relations campaigns, competitive analysis, crisis management, and market research.

The platform monitors a wide range of online sources in real-time and provides historical data spanning up to two years. It supports keyword-based and page-based monitoring alerts. Features include sentiment analysis and share of voice metrics, presented through auto-updating reports and dashboards. Dashboards are available in multiple templates and offer analytics on metrics such as reach, volume, sentiment, location, source, and emotion.

The system includes tools for content creation and curation, supported by artificial intelligence, to assist with social media management. Users can schedule and publish content across major social networks from a centralized interface. Collaborative features include approval workflows and a content library to help maintain consistency across teams.

Mention provides real-time alerts when a brand is mentioned online, enabling organizations to add...

ress potential issues. It also offers tools for market research and competitive analysis, allowing businesses to monitor industry trends, competitor activities, and other relevant developments.

Mention Screenshots

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Mention Pricing and Plans

Starting price: $599.00
Free Trial
Free Version

Basic

$599.00

flat rate

Plan includes:

  • Real-time mention tracking across social platforms
  • Comprehensive web monitoring
  • Review monitoring
  • Advanced Boolean search capabilities
  • Historical data access
  • Competitor benchmarking and analysis
  • Influence scoring and audience insights
  • Team collaboration tools
  • Multi-user access controls
  • Alerts and notifications
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Mention Features

  • Popular features found in Social Media Marketing
    Activity Dashboard
    Automated Publishing
    Campaign Management
    Customer Segmentation
    Customizable Templates
    Engagement Tracking
    Keyword Filtering
    Multi-Account Management
    Social Media Integration
    Social Media Monitoring
    Social Promotion
  • More features of Mention
    Access Controls/Permissions
    AI/Machine Learning
    API
    Audience Engagement
    Audience Targeting
    Automated Scheduling
    Boolean Search
    Brand Management
    Brand Tracking
    Competitive Analysis
    Competitor Monitoring
    Content Library
    Customer Advocacy
    Customer Experience Management
    Dashboard
    Data Visualization
    Email Alerts
    Hashtag Tracking
    Influencer Tracking
    Keyword Tracking
    Media Monitoring
    Monitoring
    Multi-Channel Management
    Performance Metrics
    Real-Time Analytics
    Real-Time Data
    Real-Time Monitoring
    Real-Time Notifications
    Reporting & Statistics
    Reputation Management
    Review Monitoring
    Search/Filter
    Sentiment Analysis
    Social Listening
    Social Mentions Tracking
    Social Performance Management
    Trend Analysis

Mention Integrations

Slack
Slack
Zapier
Zapier
Geckoboard
Geckoboard

Mention User Reviews

Overall Rating

4.7

Ratings Breakdown

5

76%

4

19%

3

4%

2

1%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.7

Functionality

4.5

David's profile

David P.

Verified reviewer

Computer Software

1001-5000 employees

Used daily for more than 2 years

Reviewed October 2019

Great to monitor your brand

5

Ratings Breakdown

5
Ease of use
5
Functionality
icon
Pros:
I like a lot the fact you can easily monitor everything about your brand on social medias, web sites, ... And also easily filter out what you don't want (the noise). For example, I'm not interested in the job offers related to my software. Excluding a website or a given term from the alerts is super easy and efficient.
Cons:
Nothing really. The website and its mobile version are easy to use. The email I'm getting every day is perfect.

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Umang's profile

Umang S.

Verified reviewer

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2018

Most easiest way to track your brand keywords

5

Ratings Breakdown

5
Ease of use
5
Value for money
3
Customer support
4
Functionality
icon
Pros:
When you are managing various brands in social media one of the major or first thing you have to do is to get register with Mentions. Mentions is the tool by which you are able to track any keywords that are being type in social platforms. This way you can track if it is positive, negative or neutral comments.
Cons:
I have subscribed to email reporting but this software email reporting is not up to mark is the least like of this software.

Read More

VR

Verified
Reviewer

Internet

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed October 2019

Excellent way of tracking when your company is mentioned on social media

5

From a business owner's point of view, Mention was the ideal set and forget solution. We set it up, then I knew exactly how customers felt about our company.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
- Very easy to set up - Once set, we were able to link to slack and get a report of what was happening on social media every day (regarding our brand) - a go-to tool for our company
Cons:
None. We really enjoy using Mention and would recommend to any online business owner! We didn't have any issues with it so far.

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Ben's profile

Ben C.

Verified reviewer

Financial Services

1001-5000 employees

Used unspecified for less than 12 months

Review source

Reviewed December 2015

Great Product, Great Price!

5

HomeBridge Financial Services, Inc. is a financial company that wanted a better way to monitor our brand mentions across the web. With Mention, we found an easy to use product that would allow us to monitor our brand across the entire web (not just social sites that limit many other popular products). We're now able to identify and react all types of posts; significantly improving our engagement success. This also helps improve our customer service, by allowing us to quickly respond and alleviate customers that may need assistance. I highly recommend this product to anyone looking to get a hold of their brand reputation. I'll be looking for this review post in my mention feed too :)

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
icon
Pros:
thorough, intuitive, great UI, allows multiple users and triage of assignments, detects all types of websites (not just social sites), good price, great customer service (but I rarely, if ever, need it), has an API and integrates with Zendesk amongst other systems,
Cons:
doesn't archive mention data (eg if someone removes a post, the content is lost), doesn't show direct message content

Read More

Mike's profile

Mike X.

Verified reviewer

Marketing and Advertising

Used unspecified for free trial

Review source

Reviewed October 2015

If you can get it in the budget, it's a no brainer

5

I only used the trial so I don't have a long history with the service. I've been a marketing professional for over 10 years and understand the value of time, knowledge and keeping up with discussions going on about your product and the people associated. I'm impressed with how easy it is to set up and get back to work... you can tweak settings as you start getting results to really hone in on what you're after. There's no point rambling on about Mention, it simply does what you expect it to do in an intuitive way.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
icon
Pros:
Quick to set up, easy to adjust, friendly and responsive support staff... fast learning curve!
Cons:
You get pretty flooded with results in the beginning which can be overwhelming and turn some people off that the service has just thrown a wide catch net over the internet and giving you everything! BUT it's only as good as what you put in... it's up to YOU to get the most out of it, put in the right search terms, the right filters and it's amazing how accurate it can be. The con here is that it might be a good idea in the onboarding phase to ensure people understand this (maybe I missed it).

Vendor Response

Thanks a lot for testing Mention and leaving this great review. I appreciate how accurately you describe the challenge of setting up the search correctly with our filters to avoid being flooded with irrelevant results. It's great that you pointed it out, we will work on emphasis this during the on-boarding phase, as you mentioned.

Replied October 2015

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Derek's profile

Derek A.

Verified reviewer

Marketing and Advertising

Used unspecified for less than 2 years

Review source

Reviewed December 2015

One of my favorite apps!

5

Mention is exactly what I had been searching for. See, google alerts are only so good and they mostly show you articles that make it into the news. But as any good marketer knows, there are many conversations taking place across the web and social media. To use it, you just setup an alert similar to google alerts and then the results are populated with fresh posts/articles/comments/threads about your alert keywords. It will also send you an email with these alerts so you can stay up to date with recent posts. I find it helpful because I have a few different companies and this way I can stay on top of conversations that are happening without spending hours out of my day searching for conversations to join.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
icon
Pros:
Ease of use. Saves time. Quick setup. Always works. Has filters to remove garbage sites. They improve the software often.
Cons:
Would like more alerts for less money.

Read More

Ksenia's profile

Ksenia B.

Verified reviewer

Used monthly for less than 2 years

Review source

Reviewed March 2018

Awesome Way to Find Out Where You're Mentioned

4

Our company is not a big one and therefore every mention counts. Mention gives us the opportunity to easily track where who talks about us and what do they say (without resorting to daily googling our company name)

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
We've used it when we first founded our business and we wanted to track the mentions around the Internet. We really enjoyed it because you don't have to continuously google yourself (or your brand), instead, the mentions (especially when your brand name is somewhat unique) are coming to your inbox.
Cons:
The pricing is a bit steep if you're a small company. So you can start with the free account and see if this instrument is needed for you. If you are using a free account, there is a limit on free mentions (quite understandable, but something to keep in mind). Otherwise, it can be a very convenient tool for marketing specialists, especially if you're using the dashboard available for listening analysis and competitive analysis.

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Mike's profile

Mike M.

Verified reviewer

Computer Software

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2019

Amazing Media Monitoring With Mention

5

Any keyword, brand, or name can be monitored easily. The speed and ease of keywords to both track and to block is time saving removing irrelevant spam that can flood you with other apps. Mention is essential to managing and tracking your community. It's the best product of it's kind on the market.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Accurate results, easy to set up and to use, Mention is easy to connect your social accounts too and it covers all social media from all sources on the Internet. Very easy to use dashboard for both personal and business use.
Cons:
There should be more options to display data however Mention seems to be constantly upgrading and developing so I am sure this will be something taken in consideration by them in the future.

Vendor Response

Thanks a lot for your review, we really appreciate your support!

Replied May 2019

Read More

Lee's profile

Lee S.

Verified reviewer

Research

10000+ employees

Used unspecified for less than 2 years

Review source

Reviewed August 2015

Mention Does What No Other App Can

5

If you really want to cover your bases, use Mention to monitor your clients, your competitors, and important keywords. There is no other app that tracks the web more completely. The reporting and stats are great. We export the PDFs to show to clients, and also give clients the spreadsheets that Mention generates, if they want deeper data. Highly recommended.

Ratings Breakdown

5
Ease of use
5
Value for money
icon
Pros:
Ease of use. Complete coverage.
Cons:
PDF reporting should allow me to put my logo on the report.

Vendor Response

Thanks a lot for your review. I am glad to hear you like our stats and find the tool easy to use. We currently don't have white-paper versions of our product to have you include your logo on it, but we will discuss it with our team.

Replied October 2015

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Arshard's profile

Arshard A.

Verified reviewer

Accounting

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed March 2019

Get to know your social presence

5

For a growing business like us it's social media appearance is very important. Further, we also got to have a watch out for our competitors. We need to save time from switching from windows to apps, mention is the solution to all these.

Ratings Breakdown

5
Ease of use
5
Functionality
icon
Pros:
Mention is the best app when you are concerned about the social appearance of your business. You can get to see how often your brand is spoken of, and the relevant activities of your social media handle. It is very easy to use and affordable. You can also have a watch on your competitors through mention.
Cons:
I cannot get any past information in mention. It took me a while to figure it out, you can see data only from when you signed up. There is no major drawback that concerns me.

Read More

Showing 1 - 10 of 288 Reviews

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