eSoft Planner 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

eSoft Planner

4.5

(43)

Pricing

Starting at $39.00 per month

About eSoft Planner

eSoft Planner is a cloud-based scheduling and business management software that helps sports facilities, swim clubs, music schools, and sewing/dance studios manage bookings, space renting, reservations, payments, and more. The platform offers a membership management module, which allows organizations to design custom plans with recurring billing and discounts, enabling clients to book lessons and classes via a self-service portal.

eSoft Planner’s team management module allows businesses to handle schedules, tryouts, budgets, rosters, documentation, communication and other team activities. It offers a host of features such as automated billing, commission tracking, marketing tools, text and email notifications, role-based permissions and more. Additionally, administrators can create online stores to sell products and track inventory in real-time.

eSoft Planner lets managers generate custom reports to gain insights into reservations, lessons, payments, sale and other metrics. Pricing details are available on request and support is extended via phone, email and other online measures.

eSoft Planner Screenshots

eSoft Planner Pricing and Plans

Starting price: $39.00 per month

Free Trial

Free Version

Basic

$39.00

per user, per month

No plan information available

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eSoft Planner Features

Popular features found in Membership Management
Application Management
Communication Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Membership Renewals
Payment Processing
Promotions Management
Registration Management
More features of eSoft Planner
Access Controls/Permissions
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Availability Management
Billing & Invoicing
Calendar Management
Calendar Sync
Class Scheduling
Confirmations/Reminders
Credit Card Processing
Customizable Branding
Customizable Fields
Customization
Electronic Payments
Employee Scheduling
Facility Scheduling
Group Scheduling
Inventory Management
Marketing Automation
Member Communication
Member Database
Member Management
Membership Management
Member Types
Online Booking
Online Payments
Online Registration
Personalization
Point of Sale (POS)
Real-time Scheduling
Recurring Appointments
Reminders
Reporting & Statistics
Resource Scheduling
Room Booking
Scheduling
Skills Tracking
Staff Management
Team Management
Visitor Management
Volunteer Management

eSoft Planner User Reviews

Overall Rating

4.5

Ratings Breakdown

60%

30%

Secondary Ratings

Ease of Use

4.4

Value for money

4.7

Customer support

5.0

Functionality

4.2

Danny F.

Verified reviewer

Sports

11-50 employees

Used daily for less than 2 years

Reviewed January 2024

Esoft planner

Our experience has been nothing short of amazing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Esoft planner is the best scheduling system we have ever used. We totally love it.

Cons:

We love everything about Esoftplanner from the program all the way to the support

Reasons for choosing eSoft Planner

It does everything that we need and use

Reasons for switching to eSoft Planner

Because Esoft is better than everyone and user friendly and the customer service is totally awesome.

Vendor Response

Thank you, Danny, for being a valued eSoft Planner customer! We're so glad that you love our software and our amazing customer support team.

Replied January 2024

Derek F.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for more than 2 years

Reviewed February 2020

Using eSoft Planner to manage swim club membership

The import process from our old spreadsheet method was done by the company. The workflow for taking payment online was easy to set up. We have users that are only active during the summer, so our cycle includes a reset once a year. We add new users in the winter off a waitlist and members pay in the spring. The pool opens in summer and users have cards provided by PPC/eSoft and scan the barcode and their profile shows for the front desk staff and they enter the facility. At the end of the season, everyone is automatically deactivated and we start again.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most common tasks are now adding and deactivating users, and that effort is very straightforward. Setting up swim memberships, prices, fees is a very customized experience and has many features that we do not use, but it really does suit our needs.

Cons:

I think the standard reports take some time to build because they are generated on the fly. I wish we could do custom reports that can build via cron and be available quickly. Also, there isn't a way to inject custom html or css, but I understand the risks with supporting other people's code.

Reasons for choosing eSoft Planner

Price and other pools in our area were using eSoft already. I also felt like eSoft would change features for our very specific use cases and they already have taken some feature requests and implemented them.

Reasons for switching to eSoft Planner

Because its MS Access. Also, we wanted to take payments online.

Vendor Response

Hello Derek. Thanks for being a valued eSoft Planner customer! We're glad you enjoy the customizable features of eSoft Planner and the ability to work with the seasonal nature of your swim club. We're working on an update to improve reporting, allowing you to work from one report and configure it to meet your data and information needs.

Replied March 2020

JESSICA H.

Verified reviewer

Sports

2-10 employees

Used daily for more than 2 years

Reviewed January 2024

Daily user

We are frustrated with the system. It certainly has potential, and the customer service has been great. However, at year 4 I feel like we shouldn't be in contact as much as we are. I have yet to see an update or new feature since we've come on board. We have started comparing other companies and realize there are some that charge half of what we are paying now with more features. If it wasn't for the patient staff, we would have made the move a long time ago.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The online booking function saves us time by allowing instructors and clients to set up times at their convenience.

Cons:

Lack of coupon codes, refer a friend credts, promotional/marketing options are lacking. Email marketing should have more options to make the email more inviting. Memberships should begin on the first rental not when purchased. Teams option fails miserably. Too many issues for admins and clients. The system could use updating, it's not super user friendly. I'm constantly walking people through steps on how to use the most basic function. It's confusing and overwhelming for people who don't have time to navigate the system. We have teams who rent for long term practices, having a monthly calendar that is clean and shows precisely what is projected each month would save time when finding days/times for these teams. No gift certificate option. The add account balance is a good idea but fails when I can't go back and see why a balance was added...even though a note section is offered, I can't see it to look back on. Not being able to adjust reservations that I've made on admin side is frustrating. I should be able to edit times and notes. Instead, I have to delete and start over. When instructors add availability, they cannot see what is happening in the facility or by month. They complain that adding time is tedious.

Jeff B.

Verified reviewer

Sports

11-50 employees

Used daily for less than 2 years

Reviewed February 2020

Definitely an Upgrade from Doing Things Manually

I went through the pain of having to manually transfer information from spreadsheets and never quite feeling like I had enough information to finish the job. eSoft keeps most information at hand, and changes are usually easy to make. They are very quick to respond to questions as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use as well as helping to keep continuity year-over-year, as well as the ability to keep up with technology.

Cons:

The reporting can be a bit cumbersome, and it absolutely needs an "export all data" function. While we do not want to work only from spreadsheets, they have their own uses.

Reasons for choosing eSoft Planner

The versatility of eSoft doesn't compare to TeamUnify, the latter being very specifically targeted and not easy to set up how we need it to be.

Reasons for switching to eSoft Planner

Because we wanted to automate the process from year-to-year as able, as well as to modernize our club's software.

Vendor Response

Thank you Jeff for being a valued eSoft Planner customer! We're so glad that you enjoy the easy-to-use software and our responsive customer support. We'll be rolling out an update soon to simplify reports allowing you to work from one report and configure it to meet your information and data needs.

Replied March 2020

Eric B.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 12 months

Reviewed January 2024

Easy-to-use

We thoroughly enjoy eSoft Planner and our clients' comments have all been positive

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very easy to use, and the support is second to none.

Cons:

We haven't seen anything that either we can't figure out or get support for.

Reasons for switching to eSoft Planner

We needed an option for teams to schedule 2 cages in one transaction, it wasn't possible with Setmore

Vendor Response

Hello Eric, and thank you for being a valued eSoft Planner customer! We're glad that you have enjoyed our software.

Replied January 2024

Wendi R.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used weekly for less than 2 years

Reviewed March 2020

So Glad We Chose This Platform!

Prior to eSoft, we registered our members by pen and paper, and membership was tracked through manual data entry. eSoft alleviated that burden, which was up to 20 hours/week (for a volunteer position). Now, all of this is done automatically as the members register.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service at eSoft is top notch. It was so easy to transfer our data to set up our platform. Our members found the software very easy to use to register for our swim season.

Cons:

I really don't have any complaints about this software. It transformed how we manage our membership and register.

Reasons for choosing eSoft Planner

Pricing, customer service, ease of data transfer

Vendor Response

Hello Wendy, and thank you for being a valued eSoft Planner customer! We're glad that the software made things easier for you. Please let us know if you ever have any questions!

Replied May 2020

Melissa P.

Verified reviewer

Sports

2-10 employees

Used daily for less than 6 months

Reviewed January 2020

eSoft works for us

eSoft has been a great experience thus far. The staff have been responsive to our needs and making sure we have the training and understanding we need to make full use of our software capabilities. It has been easy to navigate and understand. We have also gotten comments on the client side expressing they like the setup.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use and functionality to meet our facility needs.

Cons:

I woud like to have a mobile app to access everything on.

Reasons for switching to eSoft Planner

EZFacility did not have the functionality that we were looking for.

Vendor Response

Hello Melissa, and thanks for being a valued eSoft Planner customer! We're glad you enjoy the responsiveness of our staff and that you find the software easy to use. We are currently working to make eSoft Planner mobile responsive with a one-click icon to launch it from mobile devices. Stay tuned!

Replied February 2020

David D.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for more than 2 years

Reviewed May 2024

Review of employee [sensitive content hidden]

As good as you can get between a business and their client.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

[sensitive content hidden] took my call today [sensitive content hidden] and he was outstanding ! They way he walked me thought the process of resolving my issue. I was so impressed. I wish every customer service rep I spoke to on a daily basis could relate to my call the way [sensitive content hidden] did. And for the record...I very seldom take the time to do something like this. Dave Dohrman, Foutch's Strike Zone

Cons:

Been with them for appox 10 years and still using them...If I had a problem, I would have been gone by now.

Vendor Response

Thank you, Dave, for being a valued eSoft Planner customer! We love to hear that you have enjoyed the software and our customer service team.

Replied May 2024

Brian F.

Verified reviewer

Sports

Self-Employed

Used daily for less than 6 months

Reviewed April 2024

Review of program