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Ikonix Unified Messaging Suite

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Overview

Ikonix Unified Messaging Suite 2026: Benefits, Features & Pricing

Wondering if Ikonix Unified Messaging Suite is right for your organization?

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Ikonix Unified Messaging Suite
Ikonix Unified Messaging Suite
4.0
(2)

Pricing

Pricing available upon request

About Ikonix Unified Messaging Suite

Hospitals rely on resilient, integrated, and secure technologies to drive healthcare outcomes. Avoiding waste and reducing personnel workload are key to effective care for the community.
Designed for and in collaboration with clinicians and hospital operations teams, the IUMS is a suite of solutions for clinicians, switchboards, and operational staff, that power critical messaging. The IUMS ensures secure communication
• person to person,
• system to person,
• system to system, or
• between multiple endpoints in a process.
This bundle of applications includes solutions connecting and branching out to all aspects of hospital and enterprise communication needs.

• Ikonix Messenger
The foundation is our Message Integration Engine. Ikonix Messenger connects the human and infrastructure endpoints, getting information to your team, or into workflows for automated response.
Messages can be generated by a system (e.g. a fire alarm or pharmacy fridge), or a person such as a switchboard operator or maintenance worker. That information is then conveyed along your defined path to the correct recipient(s), for timely, informed decision-making and action. It is the connection of more than 90 sys...

tems and capacity for many more that makes Ikonix Messenger the heart of hospital and enterprise communications. • Ikonix Connect Ikonix Connect is a secure critical messaging app for both Apple and Android smartphones. As a full-featured communications app staff can collaborate by instant messaging; voice & video; and send one another images, attachments & voice notes. With role-based messaging, large teams can contact the right on-call person via your integrated directory, and critical alerts can override a phone’s silent settings to get the right message to the right person, at the right time. With offline mode, communications are routed ensuring the right to disconnect, and a positive work-life balance, getting to someone available on shift. • Ikonix Encode Paging is still vital in hospitals, as it helps overcome environmental or operational issues in communications. Integrate radio paging networks into your full communication technologies, and even add encryption, to secure private or sensitive information at broadcast. • Ikonix WebConnect Needing only a web browser, WebConnect provides switchboard staff with everything they need to be the conduit of information in your network. Easily access the directory to find personnel, program hotkeys for rapid actions, or schedule on-call rosters all in an easy-to-use platform, that is integrated with the rest of the organisation for two-way communication with the field team. • Ikonix Billboard In a command centre, on a ward, or in a waiting room, Ikonix Billboard is a complete, network-attached display solution for customised information. It brings in facility messaging for location-specific notifications to inform the audience in that area. • Ikonix TeleConnect Your site more than likely already has a constellation of desktop or cordless phones for your team. Everyone knows how to use them, and they're baked into your systems and processes. Ikonix TeleConnect allows frontline personnel to use existing landline telephone systems to quickly issue a text message. This means every user with a desktop phone can contact other users by page, SMS or Ikonix Connect message. Together, the IUMS is a bundle of applications that empower efficient hospital or commercial organisations to collaborate. From radio paging to brand new smartphone apps, the IUMS creates a complete communication system for modern workplaces.

Ikonix Unified Messaging Suite Screenshots

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Ikonix Unified Messaging Suite Pricing and Plans

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Ikonix Unified Messaging Suite Features

  • Popular features found in Unified Communications
    Call Recording
    Call Routing
    Contact Management
    File Sharing
    Mobile Access
    Reporting & Statistics
    Screen Sharing
    SMS Messaging
    Task Management
    Two-Way Audio & Video
    Voice Mail
  • More features of Ikonix Unified Messaging Suite
    Access Controls/Permissions
    Activity Tracking
    Alerts/Notifications
    API
    Audio Calls
    Calendar Management
    Calendar Sync
    Caller ID
    Call Tracking
    Chat/Messaging
    Collaboration Tools
    Customizable Branding
    Customizable Reports
    Data Import/Export
    Group Messaging
    Interaction Tracking
    Multi-Channel Communication
    Multi-User Collaboration
    Real-Time Chat
    Real-Time Reporting
    Real-Time Updates
    Search/Filter
    SSL Security
    Third-Party Integrations
    Video Conferencing
    Workflow Management

Ikonix Unified Messaging Suite Integrations

Avaya UCaaS
Avaya UCaaS
Quorum
Quorum
Twilio
Twilio
Gladstone
Gladstone

Ikonix Unified Messaging Suite User Reviews

Overall Rating

4.0

Ratings Breakdown

5

0%

4

100%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.5

Value for money

3.0

Customer support

4.0

Functionality

4.0

Have you used Ikonix Unified Messaging Suite and would like to share your experience with others?

KK

Katherine K.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 2 years

Reviewed June 2024

Ikonix paging system

4

A well thought through and easy to navigate software interface

Ratings Breakdown

5
Ease of use
5
Customer support
4
Functionality
icon
Pros:
Ability to send the same paging message to multiple pagers at the same time. Ease in creating pager diversions, and cancelling diversions is so simple. Whiteboard - great feature for being able to share information with different users
Cons:
If you are not logged in, you cannot tell that your message has been sent

Read More

DS

Dr. Jadumani S.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Reviewed May 2024

A company to look for in Unified messaging system

4

- Great experience in setting up UMS at CALHN - WebConnect is being used with no issues - waiting for Ikonix connect to be available

Ratings Breakdown

4
Ease of use
3
Value for money
3
Customer support
4
Functionality
icon
Pros:
- Great team and people - Product design and ease of use - takes feedback for and deploy any changes quick
Cons:
- complexity of product - cost effectiveness

Reasons for switching to Ikonix Unified Messaging Suite

- unsecure social apps - need for enterprise-wide UMS

Read More

Showing 1 - 2 of 2 Reviews

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