Call Tracker io 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
User Reviews

Overview

Call Tracker io

4.8

(19)

Pricing

Starting at $37.00 per month

About Call Tracker io

Call Tracker is a web-based system that provides the ability for small to medium sized call centers to track all incoming and outgoing phone calls. It caters to local and toll-free numbers used in the United States and Canada. The application also helps manage call analytics in real-time, giving agents and managers insights that can help make data-driven decisions, while supporting the organization's marketing strategy.

Call Tracker also allows organizations to brand the interface with the company's logo, for no additional cost. It can cut down on the information gap between customers and agents by providing SMS functionality. Additionally, the application offers call recording and automatic note-taking functionality, allowing agents to focus more on the conversation at hand.

Multiple accounts can be added, which gives users the ability to customize the organization of teams and user groups. Instant call notifications are available to alert users when a call is incoming. Additional users can be added for no extra charge.

Call Tracker io Screenshots

Call Tracker io Pricing and Plans

Starting price: $37.00 per month

Free Trial

Free Version

Basic

$37.00

per month

No plan information available

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Call Tracker io Features

Popular features found in Call Tracking
Caller ID
Call Monitoring
Call Routing
Call Transcription
Computer Telephony Integration
Conversion Tracking
CRM
IVR
Keyword Tracking
Voice Mail
More features of Call Tracker io
Call Recording
Call Tracking
Call Tracking Metrics
Recording

Call Tracker io User Reviews

Overall Rating

4.8

Ratings Breakdown

79%

21%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.9

Functionality

4.6

Chris F.

Verified reviewer

Marketing and Advertising

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed January 2019

Good and Easy to use

My overall experience with Call Tracker has been good. We have used them for almost a year with no real issues. I would recomend them to anyone looking for a call tracking solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the face that is so easy to use. I also like the fact that the pricing is low even for a small start up. My favoret thing is that is can be a white label solution. Our clients think is very professional to have a login and password to their own portal.

Cons:

I really have nothing bad to say about the software or the company. Support sometime can be a little slow but they do respond and resolve issues.

Verified

Reviewer

Marketing and Advertising

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Highly recommend

Call Tracker saves us a lot of time by displaying all call data in one place. It’s a simple solution, but it’s effective. My team seems to be happy with it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It’s a useful tool that helped me increase my call volume. The price is fair for the service and all the features are easy to use. This was all I needed to get more calls to my small business. I can already see the growth from the changes I was able to make. I rely heavily on calls, so Call Tracker just made it easier to get more of them by marketing smarter. The call notifications help me to follow up on missed calls.

Cons:

The cross integrations are a bit confusing at first.

Verified

Reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2022

Accurate and helpful

I’ve tried many call tracking services and Call Tracker has so far had the easiest interface. It helps me and my team make better decisions about our marketing and allowed us to up our ROI.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good support, reports, and customizable call flows and voicemails. The call recording software is useful and lets us retain client information.

Cons:

No real issues. Maybe have the interface available in more languages.

Verified

Reviewer

Design

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2022

Good call tracking

Call Tracker makes lives easier by showing us what we need to know about our call volume and call quality on an easily-accessible interface.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The solution is simple and the data is easy to interpret. The call forwarding has helped us manage our phone lines and the reporting functionality has shed light on our offline conversions.

Cons:

We haven’t had many challenges. I would just like to pull all the Google Analytics data into my Call Tracker account so I wouldn’t have to leave the site to view analytics.

Verified

Reviewer

Marketing and Advertising

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed May 2022

Great for Agencies

We started with Call Tracker to solely track calls, and have since discovered other features like call recording and call flows that make our operation easier. Good support and onboarding experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to set up and customize your account and there is ample support that walks you through the steps. We have numerous clients on our account that are happy with the solution we provide.

Cons:

The integration setup seemed confusing at first, but the overview quickly clarified the process.

Verified

Reviewer

Marketing and Advertising

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed May 2022

Recommended for marketing success

No comment

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can evaluate the performance of our latest marketing channels and track the number of calls generated. It’s a very straightforward software with no complicated systems. Easy to use and navigate, but with thorough reports.

Cons:

Not very diverse. It does what we need to do but not much more.

Verified

Reviewer

Marketing and Advertising

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed May 2022

Useful Product

Service is exactly as advertised. It tracks the amount and frequency of calls for every marketing source. There are more features that seem useful, but I only needed call tracking and this software has been great with that.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Gives inclusive reports on call history and shows me how I can market more efficiently.

Cons:

The support docs take some time to really understand.

Mark M.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2021

GREAT VALUE CALL RECORDING SERVICES

Customer satisfaction, hard to argue with a recorded new client customer phone call.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the features and the pricing and the few times I have needed service I received great support in a timely fashion.

Cons:

Nothing, I feel like I get more than I paid for so there is no least when it comes to this service.

Reasons for choosing Call Tracker io

Pricing was very competitive, by a landslide.

Reasons for switching to Call Tracker io

Cost and offering value

Mark M.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2019

Call Tracker Provides Great Value

I am able to show value for the web related marketing work I'm doing for my customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Call Tracker provides my business with an affordable call tracking service without all the nonsense and cost of the bigger players in this vertical.

Cons:

I don't have any least likely feelings about the product and service.

Shun R.

Verified reviewer

Marketing and Advertising

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed July 2021

Call Tracker io Makes My Small Business Feel Huge

Overall the experience I've had with Call Tracker io ihas been more than pleasant. Functionality, features, customer support, this software works great for any company that deals with a moderate to heavy call volume.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

With Call Tracker io not only am I able to monitor all traffic in and out of my small call center. I'm able to gauge my inbound response generators allowing me to target specific marketing areas were the majority of marketing responses are generated.

Cons:

Although there's a variety of features that are available to use, navigating that aspect of the software proves sometimes to be a bit more challenging than desired.

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