FusionWorks Business Phone Services 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

FusionWorks Business Phone Services

4.3

(4)

Pricing

Starting at $2.95 per month

About FusionWorks Business Phone Services

FusionWorks Business Phone Services is a comprehensive cloud phone service for businesses of any size that is suitable for remote teams. It allows businesses to equip employees with a complete hosted PBX solution with HD voice quality. With over 50 calling features, it is designed to streamline communication and collaboration for businesses.

With FusionWorks Business Phone Service are also offered in combination with Unified Communications software, supporting today’s work-from-anywhere collaboration needs. Employees have one-click video calling/conferencing features to connect with other individuals, teams, or your trading partners. Productivity-enhancing tools include instant messaging, presence status, screen and file sharing, whiteboarding, shared spaces and more. Get one-phone number inbound and outbound calling across devices; and take advantage of the numerous hosted voice calling features, such as call forwarding/routing, visual voicemail, call recording, auto attendant, sequential ring, and others.

FusionWorks Business Phone Services Screenshots

FusionWorks Business Phone Services Pricing and Plans

Starting price: $2.95 per month

Free Trial

Free Version

Basic

$2.95

per user, per month

No plan information available

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FusionWorks Business Phone Services Features

Popular features found in Telephony
Automatic Call Distribution
Caller ID
Call Monitoring
Call Recording
Call Transfer
Computer Telephony Integration
Reporting/Analytics
Voice Mail
VoIP
More features of FusionWorks Business Phone Services
Activity Tracking
Callback Scheduling
Call Logging
Call Reporting
Call Routing
Call Scripting
Call Tracking
Chat/Messaging
Collaboration Tools
Communication Management
Conferencing
CRM
Customizable Reports
Fax Management
IVR
Live Chat
Mobile Access
Monitoring
Multi-Channel Communication
PBX
Predictive Dialer
Real-Time Monitoring
Real-Time Reporting
Ring Groups
SIP Trunking
SMS Messaging
Third-Party Integrations
Unified Communications
Video Conferencing
Voicemail Transcription

FusionWorks Business Phone Services User Reviews

Overall Rating

4.3

Ratings Breakdown

50%

25%

Secondary Ratings

Ease of Use

4.5

Value for money

4.7

Customer support

4.7

Functionality

4.5

Have you used FusionWorks Business Phone Services and would like to share your experience with others?

Michael J.

Verified reviewer

Farming

501-1000 employees

Used daily for more than 2 years

Reviewed August 2021

Easy to Use, Easy to Deploy, and Easy to Manage

Everyone was super helpful through all transitions, changes, updates, and on the fly modifications. Couldn't ask for a better team to help get things working the way you need them too.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Loved how easy it was to move from our old phone services to this one seamlessly

Cons:

would like more ability to be able to change things on the fly without needing to go too indepth with engineers to get things going.

Reasons for choosing FusionWorks Business Phone Services

Pricing, functionality, support.

Reasons for switching to FusionWorks Business Phone Services

Pricing, and ease of working with one vendor versus multiple vendors.

Michael G.

Retail

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed June 2017

Megapath Business Internet, 5 Stars!

With new Studio locations on the horizon, we know MegaPath will be there to help every step of the way.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Who are we? Design Within Reach exists to make authentic modern design accessible. What makes us happy? It is highly important for our stores to stay connected in order to serve our large customer base. You gotta feel my pain With our old internet service providers we felt we were not getting the attention our business requires and had limited service options to meet our vast range of needs. Why you should give MegaPath a call We looked at several vendors and found that MegaPath was the best option because: Continuous open line of communication and the willingness to help of MegaPath Sales and Service Reps. 100% US Based Tech Support when I need it which is rare. Wide range of service options to meet the different needs of our multiple business locations.

Hiro T.

Verified reviewer

Restaurants

51-200 employees

Used daily for less than 6 months

Review source

Reviewed October 2020

Ok VoIP. Need improvement

Ratings Breakdown

Ease of use

Functionality

Pros:

Great for big company. Multi features, but it requires cost for the features. It make sense. More features than the competitor. Quietly stable. Can bet other competitor price.

Cons:

Customer service is bad. Features is complex... Way complex. The website is interface is a nut, so complicated. It requires months to get used to it. Less phones compatibility. They always pushing to buy the phone from them which over price. Long contract.

Vincent M.

Verified reviewer

Consumer Goods

51-200 employees

Used weekly for less than 2 years

Reviewed September 2021

Great VOIP solution

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The migration project from POTS lines to VOIP was seamless. The software becomes easy to use after a week or two of an acclimation period.

Cons:

The software isn't entirely user-friendly but becomes easier to navigate after usage. Also, 2 separate portals are required to configure call flows and configure the seats.

Vendor Response

Thank you for your review and congratulations on making the switch from POTS to VoIP! Yes, two portals are to be expected. One for the end-user voice settings and one for Administrators. If your team needs any more training, it's free and available by scheduling online through our website Support page.

Replied September 2021

Showing 1 - 4 of 4 Reviews