INVOX 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

INVOX

4.9

(16)

Pricing

Starting at €39.00 per month

About INVOX

INVOX is a cloud-based call tracking system designed to help enterprises track incoming calls, generate leads and manage sales operations. It provides a host of features such as data storage management, call recording, white labeling, reporting, customer relationship management (CRM), call attribution and more.

It allows employees to track the marketing source of calls, manage keywords, analyze the performance of advertisements and monitor website pages. INVOX lets managers measure return on investments (ROIs) and identify the impact of video content as well as in-video display advertisements.

Pricing is based on a one-time license basis and support is extended via phone, email and other online measures.

INVOX Screenshots

INVOX Pricing and Plans

Starting price: €39.00 per month

Free Trial

Free Version

Starter

€39.00

per feature, per month

No plan information available

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INVOX Features

Popular features found in Call Tracking
Caller ID
Call Monitoring
Call Routing
Call Transcription
Computer Telephony Integration
Conversion Tracking
CRM
IVR
Keyword Tracking
Voice Mail
More features of INVOX
API
Call Recording
Call Tracking Metrics
Call Transfer
Campaign Analytics
Campaign Management
Lead Generation
Monitoring
Performance Management
ROI Tracking
Third-Party Integrations

INVOX Integrations

Google Analytics 360

Google Ads

Google Data Studio

INVOX User Reviews

Overall Rating

4.9

Ratings Breakdown

94%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

5.0

Functionality

4.6

Gabriel U.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2019

A golden tool for a marketing department

Great experience. Great and blazing fast customer support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a very easy to use software with great reports. Easy to implement.

Cons:

The fact that you have a limited number o minutes includes, but this is normal :)

Vendor Response

We are incredibly grateful that you took the time out to leave us this note. Thank you!

Replied December 2019

Andreea A.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

An easy way to track our company advertising performances

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Invox has been our call tracking partner for the past two years. By using their tools, we were able to get valuable information about the incoming calls and measure how our marketing campaigns performed. Easy implementation, friendly and accurate reports on advertising channels that generated calls.

Cons:

I have no specific criticism about this software, however as we continue our partnership, I could eventually suggest few tailored made features that will improve the overall service we get from Invox.

Vendor Response

Thank you for your feedback! We assure you that we make every effort to improve and permanently add new functionalities useful to each business type.

Replied December 2019

Bianca F.

Verified reviewer

Human Resources

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2019

Invox can do much better

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It`s intuitive and easy to use. I can extract information very fast.

Cons:

The fact that it changes names & colors of sources every month. It does not give me coherence and consistency for my Monthly Report.

Vendor Response

Thanks for the review and being a INVOX customer. We're always striving to improve our business, and I'd like to respond to your dislikes and see if we might be able to make the service better for you. The names of the call tracking sources change every month because in some months you receive calls from certain sources and in other months you no longer receive from the same sources. As for changing the colors of the call tracking sources, we found it a nice thing to make our customers smile. :)

Replied December 2019

Verified

Reviewer

Construction

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2019

INVOX Review.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can see the sources of my traffic much more detailed than analytics

Cons:

More detailed reports would be very useful

Vendor Response

Thanks for the review. Soon you will see more detailed and complete reports in your dashboard.

Replied December 2019

Mihai N.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 2 years

Review source

Reviewed July 2020

Essential tool for performance marketing

The INVOX Call Tracking software is a essential part in measuring the performance of the campaigns we run for our clients. Extremely helpful in tracking both online and offline conversions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This product is really easy to set-up and integrate via API. Also, the customer support is exceptional, the team is very helpful in finding solutions to every request we have.

Cons:

The user experience of the new version of the product can be significantly improved. Also, creating connectors for automation software like Zapier or ITTT would be a plus.

Madalina S.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2019

Totally recommend!

we use INVOX for more than 2 years and it really helped us fully understand the whole media budget spend and the delivered results. we recommend it to all clients that are performance oriented and want to track all website interactions, not just the form completions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easily to implement no bugs good reports

Cons:

maybe to create a new feature where you could track two phone numbers simultaneous.

Vendor Response

Thank you for your thoughts! As soon as possible, you will be able to track more than one phone number on the website. Stay tuned for more updates!

Replied December 2019

Mihai D.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2019

Invox is the best for us and the Moloso Clients

We use Invox for tracking phone calls from different medium and sources for us and for our clients. At the moment it is the most reliable and also affordable tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- accuracy - great service provide - great and easy to use platform - great customer support

Cons:

At the moment I don't have any cons at the product. Every issue has been resolved ASAP bu customer support and I did not find any problems in the platform

Vendor Response

Thank you for your review. We are pleased to have Moloso agency as partners.

Replied December 2019

George B.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2019

I recommend it all the time!

As a marketing agency, Having the INVOX Call Tracking solutions installed in our customers websites and/or landing pages, gave us a great clearance in tracking our conversion goals. It is easy tu understand the metrics and with this solution, your marketing level is over 70% than others.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

clearance - accurate measures - easy to use

Cons:

I really didn't find nothing wrong so far. Wrong is not to use this service.

Vendor Response

Thank you for your good thoughts and we are glad that INVOX is helpful to optimize your conversion rate!

Replied December 2019

Alexandru R.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2019

Excellent Software

Excellent partnership, positive and valuable feedback. Our company implemented INVOX in over 50 Google Ads accounts and based on the subsequent optimization we managed to increase our client base.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Excellent Reporting, Accessibility, Ease of Use, Very Helpful Customer Support,

Cons:

There's nothing that we can think of at this moment.

Reasons for choosing INVOX

Vendor Response

Thank you for your review!

Replied December 2019

Daniel I.

Verified reviewer

Financial Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed July 2020

Great tool for phone conversions tracking

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy onboarding, out of the box solution that works from day one. Great support from the team, they are always ready to use customer suggestions to improve the product.

Cons:

The visual analytics part could need a makeover in the near future.

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