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MightyCall

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MightyCall 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

MightyCall
MightyCall
3.8
(95)

Pricing

Starting at $25.00 per month

About MightyCall

Welcome to MightyCall's Call Center solution, where we prioritize clear and effective communication tailored to your business. Our solution is more than a tool—it's a partner that helps streamline your daily operations. Here's what we bring to the table:

Customizable and Adaptable: Our Call Center solution seamlessly fits into your workflow, adapting to your specific needs. It's like having a partner that's in sync with your business rhythm.

Two Decades of Experience: With 20 years of expertise in virtual telephony, we've integrated features that improve call center operations and help you connect more efficiently with your customers.

Useful Features: We offer real-time feedback tools, a dedicated supervisor workspace, comprehensive agent reports, efficient call handling tools, and an intelligent multi-level IVR system, all designed to optimize your business communications.

User-friendly Interface: We pair our extensive feature set with a modern and intuitive interface, ensuring a hassle-free user experience. You can navigate the system and access functionalities easily, focusing more on enhancing your relationship with the customer.

Unwavering Customer Support: Our customer s...

upport team is always on hand to help, whether you have questions, need troubleshooting, or want tips to maximize product usage. We're here to provide a live demo and back you up. With MightyCall's Call Center solution, you're not just investing in a product—you're joining a team committed to helping you build communications your way.

MightyCall Screenshots

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MightyCall Pricing and Plans

Starting price: $25.00 per month
Free Trial
Free Version

Core

$25.00

per user, per month

Plan includes:

  • All advanced telephony features included
  • Unlimited calling
  • Unlimited messages
  • 2 business phone numbers
  • Integrations and API access

Pro

$45.00

per user, per month

Plan includes:

  • All Core features
  • Supervisor workplace
  • Live call monitoring
  • Analytics and reporting
  • Dedicated account manager

Power

$65.00

per user, per month

Plan includes:

  • Everything in Pro, plus:
  • Preview dialer
  • Progressive dialer
  • Dedicated account manager

Enterprise

Pricing available upon request

Plan includes:

  • Everything in Power, plus:
  • Predictive dialer
  • SIP trunking support
  • Custom integrations
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MightyCall Features

  • Popular features found in Call Center
    Caller ID
    Call Logging
    Call Monitoring
    Call Recording
    Call Routing
    Call Scripting
    Contact Management
    CRM
    Dashboard
    IVR
    Queue Management
    Reporting/Analytics
  • More features of MightyCall
    Access Controls/Permissions
    Activity Dashboard
    Activity Tracking
    Alerts/Escalation
    Alerts/Notifications
    API
    Auto-Dialer
    Automated Attendant
    Automatic Call Distribution
    Callback Scheduling
    Call Center Management
    Call Conferencing
    Call Disposition
    Call List Management
    Call Queues
    Call Reporting
    Call Screening
    Call Tagging
    Call Tracking Metrics
    Call Transcription
    Call Transfer
    Call Whispering
    Campaign Management
    Communication Management
    Computer Telephony Integration
    Conferencing
    Customizable Reports
    Email Management
    Employee Directory
    For Cloud Phone Systems
    Inbound Call Center
    Interaction Tracking
    Live Chat
    Mobile Access
    Monitoring
    Online Voice Transmission
    Outbound Call Center
    PBX
    Performance Management
    Predictive Dialer
    Progressive Dialer
    Purchasing & Receiving
    Real-Time Analytics
    Real-Time Data
    Real-Time Monitoring
    Real-Time Reporting
    Reporting & Statistics
    Ring Groups
    Role-Based Permissions
    SMS Messaging
    Surveys & Feedback
    Third-Party Integrations
    Unified Communications
    Video Conferencing
    Virtual Call Center
    Virtual Extensions
    Voice Mail
    Voicemail Transcription
    VoIP
    VoIP Connection

MightyCall Integrations

WordPress
WordPress
X-Cart
X-Cart
Salesforce Starter
Salesforce Starter
Zapier
Zapier
HubSpot CRM
HubSpot CRM

MightyCall User Reviews

Overall Rating

3.8

Ratings Breakdown

5

41%

4

28%

3

12%

2

7%

1

12%

Secondary Ratings

Ease of Use

3.8

Value for money

3.9

Customer support

3.8

Functionality

3.7

TK

Thomas K.

Legal Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2018

Activity Feature is a Game Changer

4

Ratings Breakdown

4
Ease of use
5
Value for money
2
Customer support
Previously 5
3
Functionality
icon
Pros:
I've spoken with countless virtual phone companies and MightyCall's "activity" feature is a game changer. It has all missed calls and voicemails in a dashboard where you can easily assign and complete them. It's like a to-do list for replying back to sales and service calls in a timely manner. The best feature in the game. Everything else that Mightycall has is good, but is pretty standard stuff across virtual phone companies.
Cons:
While the activity feature is a game changer, it's back breaking not to know what the IVR selection of the missed call was. For example, if you have a service department and a sales department, neither one knows who should call back the missed call. having the IVR selection is pretty standard stuff in almost every other virtual phone company. If they added this feature, I'd be a Mightycall evangelist for life. Right now, I'm just lukewarm. The activity feature is incredible, but lacks just that one final step.

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VR

Verified
Reviewer

Accounting

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2021

Great price, some service issues

4

Ratings Breakdown

5
Ease of use
5
Value for money
4
Customer support
3
Functionality
icon
Pros:
Great price for a simple hosted voip solution.
Cons:
Some call connection issue (one-way audio) when using the webphone. Experienced a number of SIP phone issues that could not be rectified. MightyCall support advised that it was a router issue; however, this issue was present at only one location while the same router settings were used in four offices.

Reasons for choosing MightyCall

Cost

Reasons for switching to MightyCall

Simplicity, lower cost.

Vendor Response

Hey there, Thanks for taking the time to leave a review. We're glad you feel like you've gotten your money's worth, the issues with the webphone connectivity notwithstanding.

Replied September 2021

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ME

Marisa E.

Verified reviewer

Management Consulting

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2020

Seemed Promising But...

3

On the plus side, people know that it's a business call. It's cheaper than what we had. On the downside, we kept getting a missed call notification every single time someone got to our phone tree and hung up. I had to tell my team to just shut off their notifications and just have it email them if they got a voicemail because otherwise we were getting so many of these notifications every day. And then the no-vacation mode thing really screwed some stuff up a few times. We ended up having to have that person get a Google Voice number to set as their Mighty Call number and then transfer their GV to another coworker because we couldn't do it within their system. Let's face it, people take vacations. People are out of the office sometimes. Seems pretty crazy to not have some way to forward that person's calls.

Ratings Breakdown

2
Ease of use
4
Value for money
1
Customer support
1
Functionality
icon
Pros:
It was a lot cheaper than what we were using. We also liked the idea of the app because it meant that we could tell that it was a business call vs. a personal call which is something we couldn't do with our previous software.
Cons:
There is no vacation mode. I used to be able to forward one of my coworker's extensions to another coworker while they were out of the office but I can't do that anymore. Which means that when one of our sales people is out of the office on vacation, all of those calls just go to voicemail. Which, in a small business, really isn't acceptable. I actually asked your customer service about this one day (on a day when I really needed this feature to work) and was told that not only could I not do it but that it wasn't essential for our business. Which was uncalled for and frankly untrue. There needs to be some way to temporarily transfer someone extension to someone else or enable a vacation mode and it automatically transfers calls to another person or something.

Reasons for choosing MightyCall

It was cheaper.

Reasons for switching to MightyCall

They were way too expensive and we were almost an entirely remote team. Didn't need desk phones anymore since we're all using our cell phones.

Vendor Response

Hey Marisa, We're sorry to hear your customer service experience was so unhelpful. We appreciate you giving the service a chance and are sorry the lack of options for rerouting calls to an employee on vacation cost your business. ~regards

Replied February 2020

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VR

Verified
Reviewer

Internet

Self-Employed

Used daily for less than 6 months

Review source

Reviewed March 2021

Incredible Functionality beyond simple phone calls

5

Excellent second line facility, which I use to receive sales calls, so it's important to have the ability to record them, make notes about the calls and be able to choose numbers in the territory I am targeting. I'm in the UK selling into the US and MightyCall really does the job. It's been very realiable in the months I've been using it. It's a little more than I'd like to spend, but it does offer more than I need and I'm expecting to grow into the product over time.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Functionality
icon
Pros:
It does so much seamlessly beyond just providing telephone numbers. For example, call recordings, call notes etc. There's a lot I haven't started to use yet but as my business grows I expect.
Cons:
It's a bit on the pricey side at entry level, and I think there could be a pared down version with less in the way of buzzers and bells for a lower ticket price

Reasons for switching to MightyCall

MightyCall offers much more functionality, like call notes, it's also on desktop which for example Hushed is really a mobile app. iPlum I had call problems, so quite pleased with MightyCall. I was looking for reliability and functionality and I've found it. I still use Hushed for my personal second number app , but MightyCall is hands down the winner for business.

Vendor Response

Hey there, We're glad to hear you like the service and it's doing your business well! We're always here if you need anything! Best of luck to your business.

Replied April 2021

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VR

Verified
Reviewer

Law Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

Mighty Call

5

Very good system. No problems in three plus years.

Ratings Breakdown

4
Ease of use
4
Value for money
4
Customer support
4
Functionality
icon
Pros:
Very effective system for the money. Easy to use.
Cons:
Can’t play recordings on Mac. Otherwise no complaints

Vendor Response

Hey, thank you for the review. The mac issue seems a bit odd though--have you contacted our support team to try and figure the issue out?

Replied November 2018

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VR

Verified
Reviewer

Health, Wellness and Fitness

2-10 employees

Used unspecified for less than 6 months

Review source

Reviewed September 2016

Customers are not valued here

1

This company is horrible! I don't even know where I begin. I guess I should start with the poor service. Their app is extremely faulty: when I would try to make outgoing calls to clients, my personal cell phone number would show. Then the app wouldn't allow me to play my voicemails, so I every time a got a voicemail, I would have to wait until I got home to check them on my desktop. On top of that the reception during the calls was poor. I could barely hear the call even with speaker phone and the calls would go in and out. -- Not a good look for a new business owner! I've gotten better service from Google voice, which is free! They failed to resolve these issues over a 3 month period. They refused to adjust my bill, so I was charged for services I did not receive. When I cancelled my account, they charged me for another month because of the few days it takes to port the number out. Then, they kept charging me after I cancelled and there wasn't even a phone number on the account! HORRIBLE SERVICE AND CUSTOMER SERVICE. They do not value their customers. I would give 0 stars if I could.

Ratings Breakdown

1
Ease of use
1
Value for money
1
Customer support
2
Functionality
icon
Pros:
Features that are appealing
Cons:
You don't actually get the features that they market to you because of all the problems with their service Bad reception that makes your company look bad Poor service and customer service

Vendor Response

Dear customer, We’re deeply sorry you didn’t have the best experience with MightyCall. We appreciate your comments, as we use all information and feedback we receive for service improvement. I would like to follow up on some of the points you made: • Playing voicemails through mobile app – it’s important to have stable internet access via phone carrier or use wi-fi, when you need to upload files. Unstable internet access may cause delays in loading and playing files on your account. • Сall quality – call quality issues may occur due to either phone carrier having technical issues or local settings. In case there is a technical issue on telecom provider side, regrettably, there is not much we can do. • Initiating phone calls – the MightyCall service and app itself provides different ways for phone calls initiation and defining phone number, and all customers are free to choose preferred method through application settings. We apologize for taking so long to resolve those issues, and we will continue to work on improving the quality of our customer service. We’ve refunded subscription fee charged from your credit card after the number was ported out. Your card was charged automatically, as the account wasn’t technically canceled yet. Please accept our sincere apologies. Thank you for taking the time to share your experience and concerns. Best, Anna MightyCall Customer Success

Replied September 2016

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VR

Verified
Reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2020

Poor call quality, poor customer service, missing critical features

2

Terrible. We switched and they even screwed up the porting process. Would not recommend at all.

Ratings Breakdown

1
Ease of use
3
Value for money
1
Customer support
3
Functionality
icon
Pros:
It's cheap and easy to implement, but you certainly get what you pay for.
Cons:
Calls get dropped all the time. Every 20 minutes it struggles to keep up and then the call drops. I contacted support and they couldn't figure it out. The inbound call cannot show call display to your phone, this is a major feature. They quote that they can do it, but that's only in the app (not on your cell). Customer support is useless.

Reasons for switching to MightyCall

Features

Vendor Response

Hello, we're sorry you had such a negative experience with our service. There may have been underlying circumstances for why your call quality was lackluster, as the vast majority of our customers report no such problems. In any case, hope you and your business are doing well.

Replied November 2020

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BM

Brandy M.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

A Must Have for your Business

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
MightyCall helps me to stay connected with my clients all from the touch of my cell phone. What I enjoy the most about this software is its easy functions for call set up/IVR solution.
Cons:
Cons: I cannot start a text thread to a client. I can respond if the client texts me.

Vendor Response

Hey Brandy, thanks for the review! Regarding your problem with starting a text message thread, our tier 1 will be contacting you shortly to help sort that out. Happy calling!

Replied May 2019

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GG

Grisel G.

Verified reviewer

Printing

Used unspecified for unspecified

Review source

Reviewed August 2014

Outstanding Service

5

we got lucky finding this service. We are starting our journey as a Small business, so we were really looking to provide our clients with a professional company phone number without sacrificing the mobility that doing business over the cell phone gives us. The guys at Mighty Call really deliver, we are only paying $10 a month and for that we are getting two phone numbers, with many personalization options for business hours and voicemail, and extensions. We also get the Mighty App that filters all our social media, phone calls, and emails and sends us notifications very time a client is trying to reach us. This makes us feel in control and all this still from our cell phones!! Andy worked really hard to a vanity number that would represent us at no extra cost! So now our number is 844 SMALL ME how cool is that :) So in a few words: This guys deliver excellent customer service, easy and friendly setup, an app that filters all your social media, emails and phone calls, the ability to do business out of the office and more, all for a very very low cost. Don't think about it twice, go for it :)

Ratings Breakdown

icon
Pros:
So in a few words: This guys deliver excellent customer service, easy and friendly setup, an app that filters all your social media, emails and phone calls, the ability to do business out of the office and more, all for a very very low cost.
Cons:
None, don't think about it twice, and go for it :)

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Jesse H.'s profile

Jesse H. C.

Verified reviewer

Law Practice

Self-Employed

Used other for less than 6 months

Review source

Reviewed September 2020

did not work customer service refused refund

1

0/10 horrible customer service

Ratings Breakdown

1
Ease of use
1
Value for money
1
Customer support
1
Functionality
icon
Pros:
i never got to use it for its intended purpose so i have no idea
Cons:
it was unable to receive texts the way i needed it to. to cancel you have to call the company. i called but the line did not ring. the next day i was charged. i called again and was unable to reach anyone. i submitted an email ticket to close my account, and they did, but they refused to refund me.

Vendor Response

Hey Jesse, Sorry to hear you didn't get to properly try the service. Did you try to cancel within the first month? Because we absolutely do offer a 1-month money-back guarantee. If this is the case, let us know and we can verify and get you your refund. If you waited more than a month to cancel however, than yes, you would have been charged for month 2 and that money would not be reimbursed. Still, good luck with your law practice and stay well. ~regards

Replied November 2020

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Showing 1 - 10 of 95 Reviews

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