Monster VoIP 2026: Benefits, Features & Pricing

MV-Business Voip has been great. Transition was smooth, customer support is able to fix issues fast, and the quality of the VoIP service is outstanding.

I thought the entire experience was more than I had expected. MV actually sent their lead technician from Los Angeles to Cleveland to help with our go live and get everything right. While there were a few issues that took a little longer to get sorted out, they got the job done. The times that I have had to reach out to support were always easy experiences that resulted in quick answers.

The ease of use, workflow automation and analytics capabilities have significantly increased our efficiency. A comprehensive and efficient solution for making and managing international calls from Argentina, helping to reduce costs, improve call quality and optimize customer service operations.

Long initial setup which put the schedule of everything planned behind. Repeated going back and forth to actually be able to get it setup before being able to actually use it because nothing is automated on the initial setup side of things. Once we had the service we noticed plenty of missing features that we were looking forward to and features that wasn't as clear as it was originally stated. There is no such feature for a number with no features attached either which would be a easy sale for anyone but they only offer their service with all the features attached. Waiting on support to respond back about issues and inquires takes forever at times. We actually still have a bunch of inquiries/issues that still to this day have not been answered or resolved for example a simple one is their mobile app. We haven't received a resolution regarding this issue since we signed up which was more then a couple months ago.

Great service and great support when needed.

We are pleased with the service, although sometimes it fails to work, they have good technical support

It's been outstanding! They are a very forward-thinking company out of California. Support is only one call or email away and most of the times they assigned the same support representative which streamlines the process.

Very professional, knowledgeable, responsive - my emails were answered within an hour or two consistently. The pricing was straightforward and transparent, I never felt pressured to rush our decision (but I should have made it faster!). They worked with us on our budget, which was something over providers weren't open to doing.

OMNICOMMANDER prides itself on providing incredible service. Part of that incredible service is always being able to reach an OMNICOMMANDER Commando. While I do often give out my cell phone number, prospects always seem to want to call my office number. Surprise, thanks to Monster phone it goes right to my cell phone. An additional benefit is that I can call from my office number any time anywhere.

We Called a few times in regards to customer service for a function not working or our lack of knowledge. It was always prompt and they always followed up a few days later to insure things are working properly.