PBXact 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

PBXact

3.0

(2)

Pricing

Pricing available upon request

About PBXact

Schmooze Com, Inc. is the developer and corporate sponsor of FreePBX, which is a distribution of the open-source Asterisk telephony platform. True to its name, FreePBX is indeed free for businesses possessing the IT experience to deploy the system, but Schmooze Com also sells a commercial phone system for businesses that need additional features and support.

PBXact is Schmooze Com’s on-premise system, while PBXtended is a cloud-based version of the system. Unlimited extensions are available with both versions of the system. PBXact can also support connections to the traditional phone network, such as analog and T1 lines.

PBXact and PBXtended offer a number of standard PBX features, such as caller ID, call forwarding and find me/follow me (which forwards calls to mobile devices when employees are out of the office). The system also offers call queues for contact centers.

Add-on modules include a desktop client for managing presence information (XactView) and an auto dialer for contact centers (XactDialer).

PBXact Screenshots

PBXact Pricing and Plans

Starting price: $34.99

Free Trial

Free Version

Basic

$34.99

per feature

No plan information available

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PBXact Features

Popular features found in VoIP
Caller ID
Call Monitoring
Call Recording
Call Routing
Computer Telephony Integration
Contact Management
IVR
Mobile Access
SIP Trunking
Voice Mail
More features of PBXact
Alerts/Notifications
API
Call Center Management
Call Queues
Call Reporting

PBXact User Reviews

Overall Rating

3.0

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

4.0

Value for money

3.0

Customer support

2.5

Functionality

3.0

Have you used PBXact and would like to share your experience with others?

Josh G.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed May 2022

PBXact

For the first time I set it up, I've hardly had an issue with it. And when I have, it was never a major issue with PBXact. Setup was simple and preventative maintenance has been a breeze.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The service is easy to use and deploy in pretty much any use case. It's based on Asterisk and can easily be deployed on premises or in the cloud, whether it be hosted by a third party or directly. The service is fairly affordable and provides many helpful features for all businesses, from inbound dialing features and outbound route restrictions, to endpoint management and XML-API scripts to allow endpoints access to extra features. With one flat upfront fee, the service is easy to use and will last for a long time. In all, the service is great and easy to use, and there is a lot of extra documentation and plenty of videos online that provide a great example of the service.

Cons:

My biggest quarrel with the product has always been price vs. usage. Not all businesses need the same features, so having one service with all of the same features and charging the same price no matter what can be a bit of a put off for certain people. Fortunately, there is, sort of, a free version. Though not branded the same, FreePBX is the base of PBXact, even offering the same features and keeping the CLI and event viewer the exact same. FreePBX offers most of the features of PBXact for free, but for the ones that are not, they can be purchased as cost per module.

Reasons for choosing PBXact

Cost and features. It makes more sense in my line of work to purchase the equipment and the services and own them for good, not license them out month to month or year to year.

Verified

Reviewer

Computer & Network Security

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

Free = Simply not the best

FreePBX may attract many because of the name, but overall experience has been less than average. There are too many competitive solution providers in the UCaaS space today that provide a better suite of integration, e911, paging, e-fax, collaboration, MMS, Texting and free phones that have a better overall ROI (return on investment). If you're looking at FreePBX, look elsewhere for something that will serve you and your school or organization better long term.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple integration for legacy Cisco on premise solutions, but lacking too much to consider for all the added costs like SIP trunking and support

Cons:

Limited API integration, SIP trunk costs, support costs, limited support documentation, limited integration into needed advanced applications, like MS Teams, Google G-Suite, and no geo redundant failover. Too many hidden costs and lack of support

Reasons for choosing PBXact

At the time it was cost, but in the end it we would have better served spending more money to get a better product and solution.

Reasons for switching to PBXact

At the time it was pre-covid and it made sense, but once we were on the solution we quickly saw all the short comings and immediately regretted our decision. We tried to make it work, but in the end this was just a failed platform. We have since moved on.

Showing 1 - 2 of 2 Reviews