PiPcall 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

PiPcall

4.4

(12)

Pricing

Starting at £15.00 per month

About PiPcall

PiPcall is a VoIP phone system for the everywhere office
that delivers consistency and quality calls in any location on any device.

PiPcall offers you a vastly more agile and interconnected workforce at a fraction of the price. Here are just some of the benefits:

Greater flexibility - Staff can make work calls anywhere they work on their preferred device.

Save costs - Call packages start at £5.00 per month.

It’s easy to scale - You’re never stuck in a contract. As you grow, you can add more users or remove users without fear of being stuck in a long term contract.

Mobile app - The PiPcall mobile app calls over the mobile voice network, not Wi-Fi or mobile data so you can make high quality calls wherever you are.

PiPcall Screenshots

PiPcall Pricing and Plans

Starting price: £15.00 per month

Free Trial

Free Version

Mobile+

£15.00

per user, per month

No plan information available

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PiPcall Features

Popular features found in Softphone
Caller ID
Caller Profiles
Call Logging
Call Recording
Call Routing
Video Conferencing
More features of PiPcall
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Auto-Dialer
Automated Attendant
Automatic Call Distribution
Callback Scheduling
Call Center Integration
Call Center Management
Call Conferencing
Call Disposition
Call List Management
Call Monitoring
Call Queues
Call Reporting
Call Screening
Call Scripting
Call Tracking
Call Transfer
Chat/Messaging
Communication Management
Computer Telephony Integration
Conferencing
Contact Database
Contact Management
CRM
Customizable Caller ID
Customizable Reports
Employee Directory
Fax Management
IVR
Live Chat
Mobile Access
Monitoring
Multi-Channel Communication
Multiple User Accounts
On-Demand Recording
Online Voice Transmission
PBX
Queue Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Reporting & Statistics
SIP Trunking
SMS Messaging
Spam Blocker
Third-Party Integrations
Unified Communications
Virtual Call Center
Voice Mail
Voicemail Transcription
VoIP Connection
Workflow Management

PiPcall Integrations

HubSpot CMS Hub

Zoho BackToWork

Bullhorn ATS & CRM

HubSpot CRM

Pipedrive

SugarCRM

See all 8 integrations

PiPcall User Reviews

Overall Rating

4.4

Ratings Breakdown

67%

17%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.5

Functionality

4.3

Have you used PiPcall and would like to share your experience with others?

John P.

Verified reviewer

Printing

11-50 employees

Used daily for less than 6 months

Reviewed July 2023

Brilliant Experience

Before we implemented PiPcall we had no way of measuring the outbound activity of our sales team. Sales strategy in this area was dictated by gut feel as opposed to data. Deploying PiPcall has enabled us to create a culture of healthy competition in the team resulting in higher outbound activity levels. The data we now measure has enabled us to deploy measurable KPI's for our team and underpins the data driven and scientific way we now execute in this part of the business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There is a complete functional fit between our requirements and the PiPcall system. The transparency it gives us around our outbound sales activity not only helps create a culture of healthy competition within the team, but is also used to underpin our sales strategy and execution. The product is very user friendly and intuitive and was very low effort to integrate with our existing business processes.

Cons:

The only way I think the product could be improved is by enabling customisation on the dashboard reporting screen and the ability to completely automate the report tool, enabling you to set up reports automatically that would be sent to you at variable cadences set by the administrator. You can still pull the reports out of the tool that you need, but it is a manual process.

Reasons for choosing PiPcall

Mediahawk had a slightly nicer user interface. However we felt it was a sledgehammer to crack a nut for us. Whilst there was a functional fit, there were plenty of features that were simply not relevant for us, this coupled with a much higher price point drove our decision. Our personal existing relationship with Mel, meant that we also view PiPcall as a much lower risk partner in this area.

Ali R.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2022

Great growing company with a unique take on small business phone management

Fantastic company with great staff who are flexible to your needs which is important for me when choosing a product so key to our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The call routing over GSM is a great touch which gives superior quality over even the best VOIP connections. The fact the team were happy to setup to my specifications and took the time at short notice to hop onto multiple calls with me. Nothing is too mcuch trouble.

Cons:

There are a few features I would like to have exposed on the app but everything I raised was in the pipeline or immediately addressed. I had a small issue importing contacts but the guys were on it and sorted this for me

Reasons for choosing PiPcall

Call quality, support and personalisation services offered to ensure we had exactly what was required.

Reasons for switching to PiPcall

Because the call quality and the solutions to remedy this were not effective. Circleloop is an excellent product but with the team expanding and more complex workflows we needed to re-evaluate.

Matthew C.

Verified reviewer

Religious Institutions

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed April 2022

A second number on my phone

It proved an unreliable way of maintaining contact, and eventually I upgraded my phone. Although the user experience was somewhat improved when I used a newer phone and the latest iteration of Android, the software was still not very user-friendly, and the cost of the service was greater than having a second SIM card.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that I could have a second number on my phone without using a separate phone or investing in a dual-sim phone.

Cons:

The software was glitchy and functioned poorly, especially on a phone with a previous version of Android. When I received calls from contacts, it often wiped the contact from my list.

Reasons for switching to PiPcall

The brotech system was very unreliable and the software functioned poorly.

Nick T.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for less than 12 months

Reviewed March 2023

Great team, great support, great service.

At one stage I had lost access to my control panel with my old supplier and I was really worried I may even lose my numbers. PipCall reassured me and I no longer have that black hole feeling that my voip numbers are at risk.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I ported in all my old numbers and PiPcall handled that for me going to multiple sources to get them. I went from a very flakey supplier to a guaranteed personal and attentive service who respond to emails and calls in a timely manner.

Cons:

No cons. Really impressed and recommend many of my clients to use the service too.

Reasons for choosing PiPcall

Aircall look very good but with all silicone valley darlings I expect the price to rise at varying stages of business development and I do not want to be in that trap.

Reasons for switching to PiPcall

No brainer - good service great price.

Bronte H.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Good service and supportive team

Very good service, easy to use, and good customer support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Desktop app easy to use, good quality of calls, admin panel easy to manage, and good customer support.

Cons:

Mobile app is basic. Difficult to manage/maintain voicemail admin (recording/changing messages).

dr v.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Reviewed February 2023

Great customer service and agents are great at resolving issues

Great company - commuicate well and answer our queries swiftly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software company help to resolve any issues we have immediately which is great for a small business. Our staff find the software easy to use.

Cons:

Inability to use other formats for voice recording

Peter O.

Verified reviewer

Construction

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

The perfect communication solution

Its a great platform that is does what we need when we need it. The technical support is second to none and with a very fast response - every time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

it so easy to use. no service issues so totally reliable.

Cons:

having used the system for a year, there is nothing yet.

Antony H.

Verified reviewer

Maritime

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed March 2022

Personal phone in work phone

It does exactly what I need without the need to buy another phone or pay for an expensive mobile phone contract with features I don’t need

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good call quality and allowed me to easily keep my personal number running alongside my work phone number without carrying round two phones

Cons:

SMS features are basic and only very limited ways to import existing numbers, but it’s improving all the time

Reasons for switching to PiPcall

I didn’t need the 2nd phone and the contract was expensive, with lots of features (data allowance, etc) I didn’t really need in addition to my work mobile contract, which had all the same features

Tom C.

Verified reviewer

Events Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

Casablanca

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The softphone app is easy to use for our business needs

Cons:

The install can be a little tricky sometimes

Ben M.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed March 2023

Honest Review

I started to write an in depth review of my experience with pip call but It started to be far too long. If you want the most basic of basic services and you never need to contact their customer support, you might get on well with this service but for the same price or just a little more, there are a dozen better companies. PipCall have no interest in helping you set anything up on any level and their customer services talk to you like youre stupid if you have even the most technical of questions. This isnt the first VoiP service I have used but it is by far the most basic and frustrating. If you want a number that people can call and nothing else, then go for it. Otherwise, go elsewhere.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was cheap but thats fine as I didnt want much.

Cons:

Poor service, basic app, everything outside of the absolute bare minimum felt like a chore. Nothing updated on your account, had to email customer services to confirm everything as I couldnt see it with my own eyes. Everything I wanted was basically confirmed with "trust me bro"

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