UniTalk 2026: Benefits, Features & Pricing

Thanks to UniTalk services we solved many problems for our business. Instead of a large number of phone numbers we started to use multichannel phone numbers from UniTalk. Automatic distribution of incoming phone calls helped to increase managers' work efficiency. Thanks to the integration, a lead is automatically created for each phone call in the CRM - it's very convenient. After implementing the virtual PBX we have reduced costs and increased efficiency.

To determine our future business strategy, we needed to test several hypotheses. It would be expensive to hire additional employees for this purpose, and we couldn't involve our own staff either, otherwise we would have to free them from their current tasks. UniTalk offered us to connect the Voice Robot service for this purpose. Thus, we quickly tested our hypotheses without involving additional resources and now know how to proceed.

Using UniTalk has been a hassle-free experience. The platform works efficiently, with minimal downtime, and the features have been easy to set up and use. We appreciate the level of reliability it brings to our communication needs.

We use multi-channel phone numbers and UniTalk virtual PBX allows to handle all calls from our customers. Thanks to the configured scripts we do not miss any calls from our customers.

UniTalk analyzes every phone call of our clients. We collect information about what kind of advertising works well and what doesn't. We receive information even about what keyword phrase from advertising came to us and called the client. Now we can see all the phone calls in the analytics.