VOXOX 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

VOXOX

3.1

(9)

Pricing

Starting at $12.00 per month

About VOXOX

Voxox Hosted PBX is a cloud-based business VoIP phone system for SMBs that allows organizations to communicate with their customers. Key features include the ability to set multiple phone numbers as a single PBX extension, real-time call logs and click-to-dial functionality with emails and Web pages.

Voxox Hosted PBX provides add-ons, such as an auto attendant featuring Interactive Voice Response and time-of-day routing, a conference bridge with free calls within customers’ networks, call recording and Internet fax. It also helps businesses to manage multiple locations through a single bill. The solution offers free calls between multiple office locations of the customer network.

Voxox Hosted PBX has SIP trunks feature that offer a failover mode for emergency situations in which calls can be routed via a number provided by the customer. It also enables users to set on hold custom message or music. Support is offered via email and an online ticket.

VOXOX Screenshots

VOXOX Pricing and Plans

Starting price: $12.00 per month

Free Trial

Free Version

Basic

$12.00

per feature, per month

No plan information available

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VOXOX Features

Popular features found in Telephony
Automatic Call Distribution
Caller ID
Call Monitoring
Call Recording
Call Transfer
Computer Telephony Integration
Reporting/Analytics
Voice Mail
VoIP
More features of VOXOX
Activity Dashboard
Call Center Management
Call Routing
Chat/Messaging
Conferencing
Contact Database
Contact Management
Interaction Tracking
Live Chat
Mobile Access
Real-Time Analytics
Real-Time Monitoring
Reporting & Statistics
SMS Messaging
Third-Party Integrations
Unified Communications
VoIP Connection

VOXOX User Reviews

Overall Rating

3.1

Ratings Breakdown

22%

11%

22%

Secondary Ratings

Ease of Use

3.4

Value for money

2.8

Customer support

3.0

Functionality

3.0

Have you used VOXOX and would like to share your experience with others?

Denise Nicole G.

Verified reviewer

Education Management

Self-Employed

Used other for free trial

Review source

Reviewed July 2021

Why purchase Cloud Phone?

It is definitely cheaper than landline. It is good for small businesses as you can make multiple calls, collaborate easily with the team, and connect with your customers.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Allows you to make voice calls and create route calls. It has powerful features that helps you make connection with the customers provided you have an access to internet. It grants you a best functionality.

Cons:

Its full functionality is dependent on your internet connection. Meaning, if you want a better service, you must also have a string internet connection. You must also thoroughly examine if you need this account as this is not for every business. Some businesses need more customize calling rather than a route calls and voice calls.

Jennifer S.

Verified reviewer

Photography

Self-Employed

Used daily for free trial

Review source

Reviewed July 2020

Everything i need all in a cell phone

Sometimes in the beginning i would not know what i was doing and then my phone call or whatever action I was trying to do would not go through but you just have to get to know what you're doing other than that I mean it's really not a bad program I would recommend it to anybody that is busy and over-the-road mainly it's really convenient like so you don't have to just be stuck in one office all day waiting for that business call

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The pros of this software is that when you're over the road and it need to have someone take phone calls for you but you don't have anybody to work for you cuz you work on your own it's nice cuz you can reroute all of that to your phone you can transfer if you do have other people that work for you and it's all on one phone it doesn't cost any extra services

Cons:

What I don't like about the service is that you you have to kind of get to know it really well to really make sure and feed it takes a while to understand it but once you get the hang of it everything is fine and it turns out it works pretty well it works over internet so it always use Wi-Fi connection

Reasons for choosing VOXOX

i didnt have a choice i kinda went with tcloud because the feature seemed fitting pricing fitting everything just worked into place

Eric B.

Verified reviewer

Construction

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2025

NEVER use this company!!!

The worst experience I have ever had. All kinds of issues and zero accountability from this company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing! The worst company I have ever dealt with.

Cons:

Everything. Its impossible to get a hold of customer support. Their service was down for months. Avoid this compay!!!

Verified

Reviewer

Accounting

1001-5000 employees

Used weekly for less than 6 months

Review source

Reviewed November 2022

Great communication app system

Probably need to upgrade the interface but work perfectly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

VOXOX is nice to make call and send SMS. it's okay for me

Cons:

Notification sometime does not work very well.

nick h.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2017

i use voxox for my taxi service it works very nicely

Very dependable software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is easy to setup, affordable , and very dependable. I really like how i can add alot of different options for forwarding options.

Cons:

I do not like the sms feature of this software it forwards to an app. The app however does not notify you that you recieved a text with a sound just a bubble.

Paul T.

Verified reviewer

Financial Services

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed April 2023

Voxox Poops on Existing Customers. Very unhappy

This company doesn't know how to do business. They changed their pricing model and wouldn't even grandfather in the existing customers so we could keep our current plan. We also use RingCentral which they have had several pricing changes over the years and not once have they increase my rates. I have been grandfather in to keep my existing plan and that is how your supposed to do business. Matter of fact because ringcental has added several new features over the years these features were also added to my account at no additional charge. I'm sorry but I can't stand by voxox when you have companies out there like ringcentral that actually care about their customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When I first signed more that 4 years ago they had a awesome printing structure and they were one of the few companies at that time offering text messages included in the service. They were very feature rich at the beginning.

Cons:

They are not loyal to their clients. Buyer beware your prices will go up with no warning and their response will simply be "This is our new pricing model. Please feel free to look at other company's if you don't like it". I was paying $34 per month for my services and based on their new pricing model it went up to over $100 per month. Again buyer beware. The rate you have today will change in the future and they don't care about you. They only care about the money

Reasons for choosing VOXOX

They had sms included and multiple virtual assistants included. After their pricing change I would never have chosen voxox as they priced themselves out of the market and don't have enough features justify the Hugh price hike

David B.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2018

Challenges for sure...

For a starter phone system, it is OK. Likely that we will grow out of it as business grows.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Inexpensive, easy to set up online phone system which gives a professional face to your company. Forwards to mobile phones and allows employees to work from various locations.

Cons:

Outbound call feature is greatly lacking, especially if your wi-fi connection is not extremely strong. Per minute fee on calls might also be prohibitive depending on your calling patterns. Integration with CRM is negligent.

Eric N.

Verified reviewer

Construction

2-10 employees

Used other for less than 2 years

Review source

Reviewed February 2020

Not for use outside major cities

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can't say because it never worked for us.

Cons:

They didn't have phone numbers available in our local area code when we enrolled but they had some number "drying out" which were promised to be available soon. We had the service for over a year and were never able to get a satisfactory phone number, it always looked like we were calling from our state capital 3 hours away. This did not give us the home town feel we wanted.

Reasons for choosing VOXOX

Price, features, and promises that were never delivered.

Galen S.

Verified reviewer

Retail

10000+ employees

Used daily for free trial

Review source

Reviewed August 2020

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