Windows

WOW! On the Web Software

1 Review (4.5/5)

For corporate facility managers or commercial property managers looking for a better way to manage their assets, work orders and preventative maintenance, WOW! (formerly Work Order Wonder) is a comprehensive cloud-based solution that offers all-inclusive functionality, unlimited users, unlimited support and global mobility. 

With WOW! real estate managers have a flexible, scalable solution with an intuitive interface and user-friendly layout that can be accessed from anywhere with an Internet connection. This web-base deployment gives users the ability to connect to the solution from their desktop, laptop or (through the WOW! Mobile Application) from their smartphone. It also means that there are no license fees, costly servers to purchase and maintain and unlimited usage. Users can manage work orders and other critical tasks from home, while data remains secure in a SAS70 Type II compliant system.

The dispatching feature eliminates paper-based work orders while also increasing staff productivity and streamlining the billing process. Work orders can be printed, routed, texted and emailed in minutes. Invoices from these work orders can be sent directly to an existing accounting solution as well, reducing double entry.

The scheduling feature helps companies standardize preventative maintenance operations, reducing repair expenses while also prolonging the life (and thereby increasing the value) of key assets. WOW! makes it easy to remember, track, schedule and assign. We really like that the solution offers strong mobile capabilities; field personnel can quickly and easily acknowledge or reassign service requests, add related costs and submit completed work orders right from their smartphone.

WOW! is a great fit for organizations seeking an end-to-end, affordable and secure web-based solution to manage work orders, maintenance and assets.



Navigation Tree

Navigation Tree

 
Interactive Work Order

Interactive Work Order

 
Equipment List

Equipment List

Mobile Screenshot

Mobile Screenshot

 
Dashboard

Dashboard

 
Work Order Scheduler

Work Order Scheduler


1 Review of WOW! On the Web

Overall rating
Review by from SECU |
Ease-of-use
Functionality
Product quality
Customer support
SECU is a financial institution with 19-branch locations throughout the state of Maryland and one educational facility. Data for WOW! was transferred over to the web-based program during hours that best suited SECU, which was very helpful since we utilize the database frequently. There was a small learning curve, since SECU does not utilize the system in 100% of what it is designed for. We had to create ways to make it work for us, but now that it is completed, we are very happy with the results. Once we learned the concept of the software and how to add information for a tenant, supplier, etc., it has made things easy to understand and update.

Support is excellent. Very impressed with the timeframe of return calls and explanations that can be easily understood. Even my boss can understand - now that is impressive! Purchasing / Properties employees now have access to details and contact information, and the work orders are automatically emailed to most of the vendors and all branch management to advise them of the work to be performed, and the vendor coming out to complete the request. This is very important because of the security at our locations. This software reduces time in searching and obtaining information we need for every project we are working on, which gives us more time to do other fun things!! Most days I can go home with a clean desk because of the ease of use and efficiency of this software. This software is definitely worth researching for your business!

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