Yardi Genesis Software


 

Yardi Genesis is a Web-based property management and accounting solultion suitable for small to midsize residential and real estate management companies. The software comes with a combination of both operational and accounting data, and supports different property types, including multifamily, office, industrial and retail properties.

Yardi Genesis features a comprehensive property and tenant database along with reporting capabilities. It has more than 140 industry standard reports, which can be exported to several formats, including PDF, Word or Excel. It also provides automatic reconciliation for estimated CAM.

The system also has smart input methods and optical character recognition (OCR) scanning to streamline the recording of tenant receipts with tools to track payables in both cash and accrual accounting.

Yardi Genesis can be fully integrated with its other add-on products, such as RENTCafe (a marketing and leasing solution), Resident Screening and Payment Processing for account receivables, Online Payments for credit and debit card payments, CHECKscan for electronic check processing and Walk-in payment systems for cash payment options.

 

Yardi Genesis - Home page
 
  • Yardi Genesis - Home page
    Home page
  • Yardi Genesis - Property screen
    Property screen
  • Yardi Genesis - Applicant screen
    Applicant screen
  • Yardi Genesis - Rent collection
    Rent collection
  • Yardi Genesis - Vendor tracking
    Vendor tracking
  • Yardi Genesis - Report
    Report
Supported Operating System(s):
Web browser (OS agnostic)

12 Reviews of Yardi Genesis

Showing 1-12 of 12

 

from Schneider Homes
Specialty: Apartments / Multi-family
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Yardi Genesis 2 - a total trainwreck

Ease-of-use

Functionality

Product Quality

Customer Support

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Likes Best

Being able to have a historical conversion, but unfortunely the reports generated TY/ LY reports with 0 and they like most other issues have NEVER been fixed. The company doesn't even understand their own software.
The technical support doesn't understand the income and expenses and accounting practices of an apartment community.

Likes Least

Customer support....and is it the most clunky, non-user friendly software I've ever used.
We tried to use it for 2 1/2 months and couldn't get them to fix the bugs in their own system. all the software issues I was having I fixed most of them myself. We moved to Appfolio starting August 1st...night and day difference. I'm thrilled, more importantly my team is happy, and our tenants are impressed with the online portal.

Recommendations

We used Genesis 1 for years which is a very basic program, so we decided to move to the the Cloud version called Genesis 2. It was a HUGE mistake. The conversion was horrible, the customer support was even worse, you can't even get someone on the phone half the time, and they NEVER call back after you issue a trouble ticket.
this software has been out for THREE years and it has soooo many bugs, and doesn't offer any cool new upgrades. Such as texting tenants like AppFolio

 

from Oakland Management Corp.
Specialty: Apartments / Multi-family
Number of employees: 501 to 1,000 employees Employees number: 501 to 1,000 employees

Yardi - it's ok

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
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Likes Best

Large selection of modules/programs, great accounting processing.

Likes Least

Poor customer service, most departments do not talk to other departments within the same company.

Recommendations

Determine if a smaller software will suffice your needs.

 

from The Sherman Agency
Specialty: Mixed Portfolio
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Accountant

Ease-of-use

Functionality

Product Quality

Customer Support

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Ease-of-use
Functionality
Functionality
Product Quality
Quality
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Likes Best

Web based access from any internet connection. Dashboard give an at a glance view.

Likes Least

Conversion was a complete nightmare. Software has glitches & conversion corrupted data. It has been 10 months since conversion; still cannot add modules because core software has too many problems. Not as flexible as Gen1. No accounting support. No local support. Very expensive.

Recommendations

Been a client of Yardi for 20+ years; unfortunately there was nothing they could do to fix issues or satisfy our frustrations after a year of trying to get software accurate and running without constant glitches. If you decide to go with Yardi; get ready to hire a consultant at your cost to get things done!

 

from Citco
Specialty: REITs
Number of employees: More than 1,001 employees Employees number: More than 1,001 employees

Investment management

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
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Functionality
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Quality
Support

N/A

Likes Best

Reporting engine and custom dashboards
Data mart and KPI

Likes Least

Plugin and point release or deployment and response from cloud in terms performance

Recommendations

Easy navigate and comparable with all devices and web browsers

 

from Citco Fund Services
Specialty: Mixed Portfolio
Number of employees: More than 1,001 employees Employees number: More than 1,001 employees

Yardi BA Reviw

Ease-of-use

Functionality

Product Quality

Ease-of-use
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Functionality
Product Quality
Quality
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N/A

Likes Best

Fulfills the needs of our clients. Great client service

Likes Least

Upload large quantities of data. Always an issue when onboarding large clients.

Recommendations

Compare it to competitor's products and the needs of one's clients.

 

from Citco fund services
Specialty: REITs
Number of employees: More than 1,001 employees Employees number: More than 1,001 employees

Yardi review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

Reporting customisation within the engine is awesome. Liked using it

Likes Least

Still learning the tool. Point release is one problem we face. Missing documentation about optional packages

Recommendations

Customization within the reporting engine should be used which is convinient and useful

 

from Citco
Specialty: REITs
Number of employees: More than 1,001 employees Employees number: More than 1,001 employees

Briefly summarize your experience with this product.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

Reporting and customization
also interation and sginle database

Likes Least

PlugIn and upgrade I dont link,
Cloud UI and contronal pannel

Recommendations

cost,reporting and modules with integration, should have clould ySQL

 

from Citco Fund Services
Specialty: REITs
Number of employees: More than 1,001 employees Employees number: More than 1,001 employees

Yardi Genesis

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

Intuitive, easy to navigate and allows for customization for open-ended funds. Vendor is always on the forefront of the changing regulations in the Alternative Investment Technology space.

Likes Least

Cost is too damn high. Although competitive pricing with other industry leaders, pricing is significantly higher than other smaller competitors but functions for Investor Manager are the same of other GLs.

Recommendations

My recommendation to others when evaluating this software is be able to utilize it for a close and open-ended fund structure with IR and FA functions, not just Property Managers.

 

from Lewis Nelson & Sons Inc
Specialty: Apartments / Multi-family
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Yardi Genesis Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Likes Best

I liked the dashboard once you logged in. It gives you a quick snapshot of the events going on for a selected property.

Likes Least

We are based in California and I did not like that the product specialist was located in the eastern time zone. If we had issues that arose after 12 o'clock our time, they were not answered until the next day. Work would stop until we got a response back from our product specialist.

Recommendations

Make sure you understand the availability of the product specialist. We were in the pacific time zone and the product specialist was in the eastern time zone, so you must have your request in to the product specialist by noon.
Make sure if you have multiple databases you are aware of what can occur if you merge those databases.

 

from Two Plus Four Management Co., Inc.
Specialty: Affordable Housing
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Yardi Genesis/Classic review.

Ease-of-use

Functionality

Product Quality

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Ease-of-use
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Functionality
Product Quality
Quality
Support

N/A

Likes Best

Easy to navigate, use and figure out. I have never dealt with the actual vendor as any problems I've had with Yardi have been handled in office.

Likes Least

The thing I like the least about Yardi Classic and Genesis is that I can't pull up multiple reports at a time. I have to keep going back to the menu bar to select.

Recommendations

My recommendations would be for the Yardi Classic/Genesis crew to fix the menu selection option. Such as being able to choose multiple reports rather than picking just one at a time.

 

from Two Plus Four Management
Specialty: Affordable Housing
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

This product is great, I use this daily with no issues.

Ease-of-use

Functionality

Product Quality

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Ease-of-use
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N/A

Likes Best

The program is pretty easy to navigate as well as use. It is very self explanatory. I use this program daily without any issue.

Likes Least

There really is not anything that I do not like about the program.

Recommendations

I think that users need to familiarize themselves with the software.

 

from Two Plus Four Management
Specialty: Affordable Housing
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Yardi Genesis is a great product with the backing of a great company

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The service with Yardi is phenomenal. Even with their unsupported or out-dated products they give full and helpful support and are generally great polite people to work with. Their product is great and easy to use, with reports in multiple formats without the need for conversions. This has helped our organization out with our Tax Credit Syndicators as some prefer PDF reports and others Excel. Thus making the ability to do this a great asset to the company.

Likes Least

The only thing I caution people on is making sure the databases are set up correctly. If you don't configure it right the first time it is sometimes harder to go back and change things (number of properties needed, etc.) then set it up right the first time. Not a major issue though, more like a minor annoyance.

Recommendations

Be aware of your needs and what your company wants for a program like this. If you are fully aware of your portfolio size or future portfolio size along with what reports you need or want to use, you can make an educated decision and pick the right package for you with this program. One of the nice things about Yardi is that they can mix and match different programs within their offerings to give you a custom tailored experience with their software.

 
 
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