CaptionHub 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CaptionHub

4.5

(22)

Pricing

Starting at £40.00 per month

About CaptionHub

CaptionHub is a close captioning software designed to help businesses automate speech recognition to generate captions in multiple languages. The solution enables administrators to import audios and videos, create hardcoded subtitles and publish media files across various platforms.

Team leaders can define keywords such as product names to create custom dictionaries. CaptionHub allows managers to configure role-based access permissions for staff members and handle approval processes on a unified interface. Additionally, supervisors can utilize the AI-enabled alignment tools to automatically convert transcripts into captions.

CaptionHub offers an application programming interface (API), which lets stakeholders integrate the system with several third-party applications including Memsource. Pricing is based on monthly and annual subscriptions and support is extended via phone, email, FAQs and an online contact form.

CaptionHub Screenshots

CaptionHub Pricing and Plans

Starting price: £40.00 per month

Free Trial

Free Version

Basic

£40.00

flat rate, per month

No plan information available

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CaptionHub Features

Popular features found in Collaboration
Access Controls/Permissions
Alerts/Notifications
Calendar Management
Collaboration Tools
Discussions/Forums
Document Management
@mentions
Screen Sharing
Secure Data Storage
Task Management
Video Conferencing
More features of CaptionHub
Activity Dashboard
API
Audio/video file upload
Automatic Transcription
Compliance Management
Drag & Drop
File Sharing
File Transfer
Full Text Extraction
Full Text Search
Keyword Search
Live Captioning
Live Streaming Production
Machine Translation
Media Upload
Multi-Language
Multiple File Format Support
Natural Language Processing
Part of Speech Tagging
Project Management
Real Time Editing
Single Sign On
Speech Recognition
Speech-to-Text Analysis
Subtitles/Closed Captions
Text Editing
Text Overlay
Third-Party Integrations
Time Stamps
Version Control

CaptionHub Integrations

Phrase Localization Platform

Amazon Polly

Cloudflare

Kaltura Video Platform

Trados Enterprise

Language Weaver

See all 10 integrations

CaptionHub User Reviews

Overall Rating

4.5

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

4.5

Value for money

4.3

Customer support

4.6

Functionality

4.3

Martin M.

Verified reviewer

Translation and Localization

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed February 2020

CaptionHub streamlined our transcription and subtitling requirements.

My overall experience is very positive. Previously having to reach out to third parties in order to obtain estimates was timely and frustrating.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, functionality and speed. The ability to get an overview of a project quickly to provide a quote estimate is very valuable to the sales team.

Cons:

None as of yet as I have not had to do bigger projects.

Reasons for choosing CaptionHub

A colleague was familiar with CaptionHub and recommended it.

Valentyna P.

Verified reviewer

Sports

501-1000 employees

Used weekly for free trial

Review source

Reviewed September 2024

Currently The Best Tool For Subtitles Out There

[sensitive content hidden] the head of Account Management, contacted us right away, provided us with a detailed demo and granted us some minutes for the test period. The results achieved are much higher than any other tool we tested for our product needs (text-to-speech voiceovers). They are still not perfect, but it's smth that is easy to work with and faster than building subtitles from scratch in multiple languages. Although I find it not the best choice for voiceovers, it's a lifesaver for multilingual product presentations, marketing creatives etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fast, easy and accurate. Subtitles are basically perfect

Cons:

The voiceover can't be edited in the tool directly, as it's not a text-to-speech ai tool. Still pretty good with just a few minor pronunciation mistakes here or there

Reasons for choosing CaptionHub

The control over the quality, no limits for the source file

Luke B.

Used weekly for less than 12 months

Review source

Reviewed March 2018

A simple way to add subtitles to short video.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Relatively easy to use and edit/tweak the subtitles after the fact. Quick transcription and processing is good, as is the ability to download an SRT file.

Cons:

The transcription has trouble with grammar, guessing where sentences start and end can be troublesome. It also has trouble differentiating between different voices, so subtitles run continuously despite a change in speaker which can be difficult to edit. It's also a massive pain that a new 'project' is actually just a new video. There's no option to organise a project with multiple videos or versions into one bin or folder which is an organisational mess. I've discovered that the features here aren't much better than those of YouTube's auto transcription which has me questioning the value of the service.

Vendor Response

Update response: We agree, better project management is important and to address this, we released project tagging that can be defined by the user. This allows you to organise, categorise and sort your videos, as well as running reports like filtering your Chargeable Activity view by tag. As for YouTube's transcription service, which relies entirely on Google Translate, with CaptionHub you have access to multiple transcription engines, including the advanced Speechmatics V2 engine. We have also released our Custom Dictionary feature to bias speech recognition so that you can auto-transcribe technical terms with confidence. The features available in the Pro Pack includes sophisticated alignment tools, custom dictionaries, the ability to manage your projects with metadata, as well as automatic edit detection and subtitle positioning.

Replied November 2019

zeghoudi s.

Verified reviewer

Security and Investigations

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed September 2023

CaptionHub is the best !

He helped me a lot in translating Recordings related to our work with accuracy and good eloquence

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I loved about this application is its ease of use and the help with work-related things through translation

Cons:

maybe the application forme, but this does not compare to its distinctive services

Verified

Reviewer

51-200 employees

Used daily for less than 6 months

Review source

Reviewed March 2018

The platform is really intuitive and easy to use for both linguists and LSP.

Being able to work on subtitle translation on the same platform from creating the source subtitles to exporting the rendered video.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The possibility to have a timeline with a waveform makes it the go-to platform when you need to work on the translation of subtitles into multiple languages.

Cons:

Not being able to edit the source and then update it in the translations view. Not being able to adjust what kind of e-mail notifications you want to receive.

Nina Z.

Verified reviewer

Media Production

1001-5000 employees

Used monthly for less than 2 years

Review source

Reviewed February 2020

Feedback and suggestions

I think the transcription and translation abilities on caption hub are great and it's a great software to have a subscription to! Thanks!

Ratings Breakdown

Ease of use

Functionality

Pros:

The software is user friendly with a very straight forward design that's easy to learn. The transcription works really well with American English.

Cons:

I wish the transcription would work just as well on British English as it works on someone with American accent. Also the software is quite tricky to use on a 13 inch screen - if there was a way of modifying your workspace that would be great! I have discovered a bug when you edit a caption, you then have to click out of it and click on it back again if you want to split or merge two captions, otherwise it doesn't change the most recent edits. Additionally I'm using a wacom tablet and I can't select a specific bit/place/timecode on a timeline, I need to click on it with a mouse.

Sam T.

Verified reviewer

Financial Services

5001-10000 employees

Used monthly for less than 12 months

Review source

Reviewed January 2020

At Last: Voice to Text that Works Well

I get asked for transcripts and captions and I preface my introduction to CaptionHub the same each time: I tell them it works really well and if the contributors have clearish diction then they'll get a 90%+ accurate transcript. SO, I'm definitely an evangelist for this software. I would say I haven't tried any others so I can't compare. I tried Dragon years ago and wasn't good. I find the software works well for me. I also look at the approval functionality and that's interesting, we Doni;t use that, but I can see how that would be essential in certain circumstances.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I love the fact it it can transcribe a 3min video with 90`%+ accuracy, and that it can spit out transcriptions and captions in different formats. I like the interface for setting timings of captions. That's great.

Cons:

There's nothing I disliked about this software. I wouldn't phrase it like that. I'd say 'Things that could be improved'. The interface isn't as intuitive as I'd like. So I wish it could be redesigned so I don't have to spend 3 mins trying to remember how to get the Transcript. If I used it more than once a month then I'd remember.

Alan W.

Used weekly for less than 6 months

Review source

Reviewed March 2018

Impressive subtitling service. Easy to use and fast to export.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Making amendments is simple. English subtitles pretty pretty accurate (75%). Options to export as text file or as a video file with burnt-in subtitles. Sending the translations across to other people for amendments is very easy and there is no need to explain the software.

Cons:

Can't change the font or background of the subtitles. Translations only gets under 50% correct. In English, doesn't do well with even mild regional dialects. I would like to make individual changes to the source video file (replace the video) of translations videos but you can only change the original source video.

Vendor Response

Alan, thanks for your response. We have introduced a variety of changes to speech recognition in the last 12 months, including an upgrade of the core engines. We have also released a new feature whereby you can customise rendered subtitle fonts, font face and size, background colour, font colour, outline and transparency - as well as the existing screen positioning. If you need any help enabling this feature, please let us know.

Replied November 2019

Lars M.

Verified reviewer

Media Production

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed January 2020

An essential tool in the Vice workflow