As a leading provider of fixed asset management, as well as an established resource for asset tracking software solutions, Real Asset Management (RAM) has been implemented by thousands of both public and private organizations worldwide within the past thirty years. With its powerful suite of applications, RAM proudly supports a host of solutions designed to streamline and manage maintenance management needs.
RAM's CMMS solution, Maintenance5000, is an all-inclusive maintenance management solution that seamlessly integrates with an organization's central asset register to facilitate the management of both planned and unplanned maintenance. A help desk feature processes work requests and work orders which can be scheduled and issued to external contractors or in-house engineers via mobile devices while tools and stock parts are allocated appropriately.
Once a work order has been completed, all associated costs are recorded, giving finance managers data on the total cost of ownership and information needed for replacement decisions. The system also includes a Maintenance Plan that contains a schedule of planned work for single assets or asset groups, detailing labor, special tooling, and materials requirements. Work Orders generated for planned and reactive jobs are sent directly to contractors’ or engineers' mobile devices and transmitted back with details upon job completion.
A visual calendar feature provides an easy way to correctly organize schedules, streamlining the management of work orders and ensuring that all repairs are finished in a timely manner. For mid-sized to large organizations in any industry seeking a system to help manage and organize all maintenance management processes, Maintenance5000 is a robust, comprehensive option to explore.
Terry from PAR Electrical Contractors, Inc.
The high degree of options and configurability lets us create the exact look and functionality we want.
The Customer Support has been exceptional.
Specialized programming for connecting to other systems seems to take awhile.
Some products are very robust and will do more than you want or need.
Some products are all or nothing.
The ability to turn off what we do not need was critical.
Adrian from Cyclone Drilling
Specialty: Oil, Gas and Energy
They have great customer service. It's easy to access assistance when you need it.
The mobile platform isn't as easy to use as was advertised. We're having a very hard time fitting it into our processes, although that could be from a lack of process management on our part.
We've found it to be the best software for the price that you can get. It's very easily customized to any industry.
Robert from IMI Thompson Valves
Employees number: 51-200 employees
Compiled an equipment structure and maintenance schedule for equipment very easily.
Good functionality to maintain plant and equipment in our manufacturing facility
Easy to set up job and then assign to equipment
Simple feedback for completed work orders
Bar coding for inventory items not possible, not possible to book out items on the software
Would be nice to utilize QR codes and equipment history. QR code on machine so that by scanning the codes you can quickly look at the equipment history.
Jim from Just
Employees number: 1,001-5,000 employees
An easy and accurate way to store and record our company assets
I found the software very straightforward to use. You also have the added benefit of easily being able to make changes. There was some initial setting up of the system / software, however, this was carried out by RAM's in-house team who provide a first class service to overcome any issues we may have had. We have been using the software for some time now and have never experience any problems. We were recently transferred across to the UK server at RAM, which went remarkable smooth and without a hitch.
I would highly recommend this software to anyone looking for a simple and accurate system to store and record company assets.
We did initially find the setting up of the assets onto the system to be somewhat long-winded. However, as per my Pros for the system, we found the services provided by RAM's in-house team to overcome any issues we had.
Some people may find to begin with that navigating your way around the system to be somewhat confusing, however, it only took me about a day of using the software to overcome these problems, and I'm not brilliant at everything to do with IT.
These are only minor cons with the software and are far outweighed by the Pros this system delivers.
Michael from CSC Sugarl
Employees number: 201-500 employees
This system has allowed us to increase our accountability with inventory and PM's. It is very easy to input inventory, standard jobs, and PM's, but, it is not easy to delete any of them. It is excellent for adding materials, tracking time, and people that are on a work order.
Easy to navigate through
Cannot delete inventory and PM's