Mural 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Mural

4.5

(135)

Pricing

Starting at $12.00 per month

About Mural

MURAL is a collaboration platform designed to help organizations capture and analyze ideas and create custom workflows to handle project management operations across teams. The platform includes scheduling capabilities, which enable administrators to set timers for tasks, lock content, invite members and define role-based access, allowing members to view or edit specific sections of the whiteboard.

MURAL lets managers schedule and run brainstorming sessions in a digital workspace using online workshops, customer journey mapping and strategy evaluation. Features include polls, post-meeting debriefs, custom templates, single sign-on (SSO), IP whitelisting, thinking canvas and more. Additionally, users can organize information in documents using flowcharts, lists, diagrams, and frameworks to streamline task assignment and planning processes.

MURAL supports integration with various third-party applications such as Jira, Slack, Dropbox, Google Calendar, Microsoft Teams, OneDrive and more. Pricing includes monthly/annual subscriptions and support is extended via phone, email and other online measures.

Mural Screenshots

Mural Pricing and Plans

Starting price: $12.00 per month

Free Trial

Free Version

Free

$0.00

per month

Plan includes:

All Visual Collaboration and Facilitation Features
Full Template Library & Member-Built Custom Templates
3 murals and unlimited members
Unlimited visitors
Infinite and resizable canvas options
Quick diagramming features
Easy meeting outlines

Team+

$12.00

per user, per month

Plan includes:

In-App Chat and Email Support
Pay Online by Credit Card Only
Unlimited murals in your workspace
Privacy control for rooms and murals
Overage allowance

Business

$17.99

per user, per month

Plan includes:

Advanced Integrations
Collaboration
Custom Templates
Expert-Guided Onboarding
Full Template Library
Priority Support
Privacy Control
SAML Single Sign-on (SSO)
Flexible payment options
Unlimited guests

Enterprise

Pricing available upon request

Plan includes:

Centralized Admin Controls
Enhanced Privacy and Control With Multiple Workspaces
Enterprise Apis & API Key Management
Full Template Library & Member-Built Custom Templates
Guest and Visitor Administration
Self-Serve SAML Single Sign-on (SSO) Setup
Advanced security and administrative controls
SCIM provisioning
Require 2FA (members & guests)
Data residency

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Mural Features

Popular features found in Collaboration
Access Controls/Permissions
Alerts/Notifications
Calendar Management
Collaboration Tools
Discussions/Forums
Document Management
@mentions
Screen Sharing
Secure Data Storage
Task Management
Video Conferencing
More features of Mural
Action Management
Activity Dashboard
Activity Tracking
Agile Methodologies
API
Brainstorming
Chat/Messaging
Commenting/Notes
Communication Management
Customizable Templates
Data Import/Export
Diagramming
Digital Canvas
Feedback Management
File Management
File Sharing
Flowchart
Graphical Data Presentation
Idea Management
Idea Ranking
Ideation
Innovation Management
Knowledge Management
Meeting Management
Mind Maps
Multi-Department/Project
Multiple Projects
Planning Tools
Presentation Tools
Projections
Project Management
Project Planning
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Real Time Editing
Real-Time Updates
Remote Access/Control
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Sketching and Annotation Tools
Strategic Planning
Surveys & Feedback
Task Planning
Task Scheduling
Template Management
Templates
Third-Party Integrations
User Management
Visual Workflow Management
Whiteboard
Workflow Management

Mural Integrations

Jira

Microsoft Excel

OneDrive

Microsoft Word

Google Calendar

Microsoft Teams

See all 26 integrations

Mural User Reviews

Overall Rating

4.5

Ratings Breakdown

63%

30%

Secondary Ratings

Ease of Use

4.4

Value for money

4.2

Customer support

4.4

Functionality

4.4

Christian P.

Verified reviewer

Health, Wellness and Fitness

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed August 2023

Mural provides a perfect whiteboard experience

Facilitates group collaboration, which makes it a fascinating tool for workshops, ideation sessions, and goal-setting. In a Zoom meeting, this is the equivalent of using a white board in person.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Mural's accessibility is second to none. Easy group work, ideation, and coordination are just some of the benefits. I've used it successfully both in-person and over the internet with a large group of people.

Cons:

There may be too many choices or customizations, or it may be difficult to locate the specific feature you need. The collection can be expanded to include additional types of template designs.

Reasons for switching to Mural

Mural is a great app for group activities like ideation and design thinking. It adds a fun and engaging element to team building activities. The templates might serve as a starting point for your own unique plans.

Kim G.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed September 2024

Mural makes remote brainstorming sessions even more fun than in-person

Ratings Breakdown

Ease of use

Functionality

Pros:

Mural makes brainstorming sessions very fun. Which is especially important for teams that mostly work from home.

Cons:

It takes some time to master Mural to use its full potential.

Reasons for switching to Mural

Mural offers more features for the same price

Audrey H.

Verified reviewer

Financial Services

10000+ employees

Used daily for less than 12 months

Review source

Reviewed June 2022

Good, but not made for designers

Ratings Breakdown

Ease of use

Functionality

Pros:

Mural is pretty good and usable, but there are some limitations for certain people/workflows. It’s definitely tailored toward people who host workshops, retros, etc., so if you’re doing that, I think Mural will be perfect for you. It’s got an integrated timer and tons of templates you can choose from. Oh! And I appreciate whoever’s idea it was to name every single color. :)

Cons:

Making a table or grid is impossible. I use Mural mostly for sharing copy-related work so there’s a lot of text heavy stuff I need to write in there. Making my own table takes so much time (is the connection tool technically the line tool????) but that’s the best way for me to organize info a lot of the time. Also frustrating is double-clicking and creating a sticky note instead of a text box. If there was a way to change this default option, it would save me a LOT of time. Infinite Canvas is a great addition but can we lower the opacity on the dot grid? It is very loud.

Reasons for switching to Mural

Required by company

Verified

Reviewer

Information Technology and Services

10000+ employees

Used weekly for less than 2 years

Review source

Reviewed April 2023

Extremely intuitive tool for collaborative sessions between hybrid teams

I love everything about this product. In this new era of Hybrid work model and distributed teams across the globe, Mural provides an efficient way to whiteboard, brainstorm and creatively collaborate in an effective manner. I highly recommend this tool for design sessions, sprint planning, product ideation or project management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My project team started using Mural in last 2 years and it has been remarkably easy to collaborate and brainstorm with the hybrid teams. As a Product owner, the best feature about Mural is the availability of vast collection of templates. It saves a lot of time by picking up a pre-made template and refine it for your meeting/session. Additionally, its UI is super intuitive and easy to use, even for the business users, who are not as technically savvy as your design team members.Mural helps in organizing the complex ideas and concepts. It is extremely easy to share it with team members or clients for approvals.

Cons:

One thing I don't enjoy about Mural is its mobile experience. It is not very intuitive as compared to desktop experience. Its easier to learn the basic features of Mural, in order to contribute or participate in a meeting. however, if you want to use Mural to its full capacity, you will need to learn the complex features via some sort of training/learning material.

Reasons for switching to Mural

I have used Microsoft whiteboard in a project on the client side as Microsoft was their enterprise approved vendor. I have used MindMeister mainly for creating Mindmaps during Product Feature Planning workshops.We had to switch to Mural as we were looking for an easier collaboration tool for a new project.

Verified

Reviewer

Information Services

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed April 2022

Excellent tool for ideation and collaborative processes

At the top of the tools that I use for collaborative process. I compare with other tools as Miro and Lucidchart and Mural is the best for far.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The tool includes many functionalities to share ideas and customize boards for almost any king of collaborative process (Design Thinking, Agile Ceremonies, Kanban boards, etc).

Cons:

Maybe simplicity of the tools, when you are using the tool for a long time and get familirez with it, you going to need some strongest functionalities ir order to cover more ideas that come to you during the creation of boards.

Reasons for switching to Mural

Mural is way easier to use and with more functionalities.

Nick S.

Verified reviewer

Market Research

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed February 2022

Mural is the corporate version of Miro, it feels sluggish and uninspiring

It's for online collaboration mostly.

Ratings Breakdown

Ease of use

Functionality

Pros:

It does what it says on the tin. You can still manage your way around in the app, it's just that it doesn't inspire much in the way Miro does. Templates are unappealing, fonts are unappealing and it takes effort to adjust everything to your own liking, more than it should.

Cons:

I just really miss using Miro to be honest. Mural has everything Miro has, but in a lesser form. It's like Powerpoint vs Keynote. Powerpoint definitely will get the job done but if you want to have more control or use advanced features you will want to use Keynote. As a designer I miss that in Mural. In that same fashion, Mural also allows you to have more administrative rights over others, just like Powerpoint can force you to use company templates in limited ways.

Reasons for switching to Mural

Our company chose Mural as the company wide tool.

Grace B.

Verified reviewer

Retail

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed August 2023

Mural is very helpful in collaborative projects

Is what I use to examine information. It will help me develop affinity maps, user profiles, and user flows. I find this to be an excellent resource. To do my job, this is crucial. And I am able to work well with others.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My favorite feature of Mural is that it enables for the steady and continuous growth of an idea or concept over time, with contributions made offline and maintained through subsequent ruture review sessions.

Cons:

On sometimes, I had to refresh the website because an issue has occurred while I was dragging the post it or items around with the mouse. When I spend too much time there, this happens to me.

Reasons for switching to Mural

I like Mural. My study is being analyzed using the mural. Now that you've improved Figma, I feel like my work will take less time and be more efficient.

Verified

Reviewer

Mining & Metals

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2021

Excellent planning tool - a bit challenging online collaboration

Overall, the sessions we have used Mural were very productive and in some cases we were provided with insight (from the guides) that would not be part of our original options. This is an excellent feature that elevates our performance.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Many templates and guides to use out of the box - excellent! 2. A team can be introduced / onboarded easily, especially with the self-explanatory guides

Cons:

1. The app is heavy for online collaboration when there is an issue with limited bandwidth for example

Reasons for switching to Mural

We wanted to use a visual collaboration tool with many options/templates to accommodate different needs within the same app.

Derek O.

Verified reviewer

Management Consulting

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed June 2022

Mural Good for One Time Use But NOT a Long Term Strategy

Easy at first, but really not good for business processes and long term scalability

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Easy to access, and get everyone onto the platform. Fun animal names were a nice touch. The interface has improved over time but is fundamentally flawed.

Cons:

Was a glorified whiteboard. For the price we would pay to support the business, Mural would do little more for us than to provide a simple whiteboard to put down ideas and discuss. Although this is nice to get ideas out there - it lacks the ability to create structure and keep things organized over time. Would find ourselves consistently looking for information as it was lost - not sure how we could've implemented the software in a valuable way in the long term.

Reasons for choosing Mural

We tried Mural for a few months but didn't find we could've used it long term and lacked a lot of the IP some other software was offering us at the time.

Verified

Reviewer

E-Learning

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed April 2021

Good, can be hard to access at the beginning