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OverviewReviews
Alternatives
Playvox

Best 15 Playvox Alternatives

Playvox

Playvox

4.8
(109)

Starting Price: $15.00 per month

Free trial
Free version
On this page
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Preview of Top Playvox Alternatives

Main Product
Playvox

Playvox

4.8
(109)

Ratings Breakdown

  • 4.74Ease of use
  • 4.74Value for money
  • 4.70Customer support
  • 4.72Functionality

Pricing

Starting at $15.00 per month

Get Price
Top Alternative
Five9

Five9

4.2
(481)

Ratings Breakdown

  • 4.24Ease of use
  • 4.02Value for money
  • 4.32Customer support
  • 4.11Functionality

Pricing

Starting at $119.00 per month

Get Price
Top Alternative
Convin

Convin

4.9
(232)

Ratings Breakdown

  • 4.90Ease of use
  • 4.88Value for money
  • 4.96Customer support
  • 4.86Functionality

Pricing

Starting at ₹80.00 per month

Get Price
Top Alternative
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Ratings Breakdown

  • 4.10Ease of use
  • 4.16Value for money
  • 4.25Customer support
  • 4.40Functionality

Pricing

Starting at $25.00 per month

Get Price
Top Alternative
Leaptree Optimize

Leaptree Optimize

4.8
(12)

Ratings Breakdown

  • 4.75Ease of use
  • 4.75Value for money
  • 4.92Customer support
  • 4.33Functionality

Pricing

Starting at $90.00 per month

Get Price
Top Alternative
VQ Online

VQ Online

4.7
(18)

Ratings Breakdown

  • 4.61Ease of use
  • 4.36Value for money
  • 4.62Customer support
  • 4.28Functionality

Pricing

Available upon request

Get Price

Playvox Alternatives

Five9

Five9

4.2
(481)

Starting Price: $119.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for Five9

  • AI Copilot
  • Alerts/Escalation
  • Alerts/Notifications
See All

8%

Shared Features with Playvox

  • AI/Machine Learning
  • Data Import/Export
  • Real-Time Monitoring
See All

Integrations Comparison

69%

Unique Integrations for Five9

  • Dynamics 365
  • Microsoft Teams
  • NetSuite
See All

31%

Shared Integrations with Playvox

  • Freshdesk
  • RingCX
  • Salesforce Sales Cloud
See All
See Five9 Screenshots
Convin

Convin

4.9
(232)

Starting Price: 80.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Convin

  • Performance Management
  • Training Management

0%

Shared Features with Playvox

  • No shared features

Integrations Comparison

100%

Unique Integrations for Convin

  • Ameyo
  • Exotel

0%

Shared Integrations with Playvox

  • No shared integrations
See Convin Screenshots
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for Salesforce Service Cloud

  • Accounting Integration
  • Alerts/Notifications
  • Autoresponders
See All

7%

Shared Features with Playvox

  • Data Import/Export
  • Employee Scheduling
  • Real-Time Monitoring
See All

Integrations Comparison

71%

Unique Integrations for Salesforce Service Cloud

  • CRM Analytics
  • CXone Mpower
  • Elastic Enterprise Search
See All

29%

Shared Integrations with Playvox

  • Helpshift
  • Natterbox
  • Salesforce Sales Cloud
See All
See Salesforce Service Cloud Screenshots
Leaptree Optimize

Leaptree Optimize

4.8
(12)

Starting Price: $90.00 per month

Free trial
Free version

Features Comparison

85%

Unique Features for Leaptree Optimize

  • Agent Interface
  • Customer Experience Management
  • Employee Coaching Tools
See All

15%

Shared Features with Playvox

  • Activity Dashboard
  • Workforce Management

Integrations Comparison

71%

Unique Integrations for Leaptree Optimize

  • Avaya Cloud Office
  • Avaya Experience Platform
  • Five9
See All

29%

Shared Integrations with Playvox

  • Amazon Connect
  • Natterbox
See Leaptree Optimize Screenshots
VQ Online

VQ Online

4.7
(18)

Pricing: Available upon request

Free trial
Free version

Features Comparison

85%

Unique Features for VQ Online

  • Activity Tracking
  • Agent Interface
  • API
See All

15%

Shared Features with Playvox

  • Activity Dashboard
  • Data Import/Export
  • Real-Time Monitoring
See All

Integrations Comparison

0%

Unique Integrations for VQ Online

  • No unique integrations

0%

Shared Integrations with Playvox

  • No shared integrations
See VQ Online Screenshots
Calabrio ONE

Calabrio ONE

4.5
(263)

Starting Price: $295.00 one time

Free trial
Free version

Features Comparison

90%

Unique Features for Calabrio ONE

  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
See All

10%

Shared Features with Playvox

  • AI/Machine Learning
  • Employee Scheduling
  • Reporting & Statistics
See All

Integrations Comparison

0%

Unique Integrations for Calabrio ONE

  • No unique integrations

0%

Shared Integrations with Playvox

  • No shared integrations
See Calabrio ONE Screenshots
CXone Mpower

CXone Mpower

4.2
(581)

Starting Price: $71.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for CXone Mpower

  • Access Controls/Permissions
  • Activity Tracking
  • AI Copilot
See All

5%

Shared Features with Playvox

  • Activity Dashboard
  • Employee Scheduling
  • Reporting & Statistics

Integrations Comparison

90%

Unique Integrations for CXone Mpower

  • AnswerDash
  • Bullhorn ATS & CRM
  • CallVU
See All

10%

Shared Integrations with Playvox

  • Kustomer
  • ServiceNow
  • Zendesk Suite
See CXone Mpower Screenshots
Genesys Cloud CX

Genesys Cloud CX

4.3
(261)

Starting Price: $75.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Genesys Cloud CX

  • Activity Tracking
  • Agent Interface
  • API
See All

5%

Shared Features with Playvox

  • Collaboration Tools
  • Employee Scheduling
  • Sentiment Analysis

Integrations Comparison

88%

Unique Integrations for Genesys Cloud CX

  • Epic
  • Google Workspace
  • Jenkins
See All

13%

Shared Integrations with Playvox

  • ServiceNow
  • Zendesk Suite
See Genesys Cloud CX Screenshots
LiveAgent

LiveAgent

4.7
(1746)

Starting Price: $15.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for LiveAgent

  • Account Management
  • Activity Tracking
  • Agent Interface
See All

2%

Shared Features with Playvox

  • Real-Time Monitoring

Integrations Comparison

95%

Unique Integrations for LiveAgent

  • Actio
  • ActiveCampaign
  • Adobe Commerce
See All

5%

Shared Integrations with Playvox

  • CloudTalk
  • Intercom
  • RingCX
See All
See LiveAgent Screenshots
Klearcom

Klearcom

4.8
(11)

Starting Price: $0.01 per year

Free trial
Free version

Features Comparison

88%

Unique Features for Klearcom

  • Alerts/Notifications
  • API
  • Assessment Management
See All

13%

Shared Features with Playvox

  • Activity Dashboard
  • Real-Time Monitoring
  • Reporting & Statistics

Integrations Comparison

100%

Unique Integrations for Klearcom

  • HubSpot CMS Hub
  • Jira Align
  • PagerDuty
See All

0%

Shared Integrations with Playvox

  • No shared integrations
See Klearcom Screenshots
Zoho Desk

Zoho Desk

4.5
(2207)

Starting Price: $9.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Zoho Desk

  • Account Management
  • API
  • Assignment Management
See All

2%

Shared Features with Playvox

  • Activity Dashboard

Integrations Comparison

93%

Unique Integrations for Zoho Desk

  • Aircall
  • Alegra
  • APPSeCONNECT
See All

7%

Shared Integrations with Playvox

  • CloudTalk
  • Intercom
  • RingCX
See All
See Zoho Desk Screenshots
Bitrix24

Bitrix24

4.2
(979)

Starting Price: 61.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Bitrix24

  • API
  • Approval Process Control
  • Approval Workflow
See All

0%

Shared Features with Playvox

  • No shared features

Integrations Comparison

99%

Unique Integrations for Bitrix24

  • 3CX
  • Albato
  • Alegra
See All

1%

Shared Integrations with Playvox

  • Zendesk Suite
See Bitrix24 Screenshots
Avaya Cloud Office

Avaya Cloud Office

4.2
(45)

Pricing: Available upon request

Free trial
Free version

Features Comparison

100%

Unique Features for Avaya Cloud Office

  • Chat/Messaging
  • Customer Experience Management
  • Employee Coaching Tools
See All

0%

Shared Features with Playvox

  • No shared features

Integrations Comparison

0%

Unique Integrations for Avaya Cloud Office

  • No unique integrations

0%

Shared Integrations with Playvox

  • No shared integrations
See Avaya Cloud Office Screenshots
Medallia Agent Connect

Medallia Agent Connect

4.9
(18)

Starting Price: $39.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Medallia Agent Connect

  • Agent Interface
  • Alerts/Escalation
  • Call Center Management
See All

0%

Shared Features with Playvox

  • No shared features

Integrations Comparison

53%

Unique Integrations for Medallia Agent Connect

  • Ada
  • Dixa
  • Domo
See All

47%

Shared Integrations with Playvox

  • Helpshift
  • Intercom
  • Kustomer
See All
See Medallia Agent Connect Screenshots
Call Center Studio

Call Center Studio

4.5
(47)

Pricing: Available upon request

Free trial
Free version

Features Comparison

94%

Unique Features for Call Center Studio

  • Activity Tracking
  • AI Copilot
  • Alerts/Escalation
See All

6%

Shared Features with Playvox

  • Activity Dashboard
  • Data Import/Export
  • Reporting & Statistics

Integrations Comparison

82%

Unique Integrations for Call Center Studio

  • Avaya Cloud Office
  • Cisco AnyConnect
  • Dialogflow
See All

18%

Shared Integrations with Playvox

  • Freshdesk
  • ServiceNow
  • Zendesk Suite
See Call Center Studio Screenshots
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