Best Customer Experience Software of 2026 - Page 13
Updated November 17, 2025 at 1:30 PM
Written by Supriya Deka
Market Research Specialist
Edited by Carolyn Santa Maria
Senior Editor
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Messangi is a customer engagement and lead capture solution that helps businesses send personalized content and brand experience...Read more about Messangi
If you're a hotel manager juggling spreadsheets, outdated systems, and last-minute shift changes, Unifocus was built for you. Wh...Read more about Unifocus
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Maqsam is a web-based and AI-enabled contact center solution that helps businesses of all sizes across industries such as health...Read more about Maqsam
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ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, accounting, advert...Read more about ServiceTonic
Quiq is a cloud-based solution that helps small to large organizations automate customer communication processes on business web...Read more about Quiq
Spearline is a communication quality assurance tool that helps organizations analyze telecommunication services to ensure stream...Read more about Spearline
Cint is a global research marketplace. The company provides access to millions of respondents across several countries. Cint's t...Read more about Cint
Oracle Service is a best-of-breed customer experience solution. It is designed to automated customer service processes for B2B, ...Read more about Oracle Service
Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets ...Read more about Pipedrive
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DeepConverse helps businesses automate up to 80% of their support queries. DeepConverse offers a chatbot, conversational search...Read more about DeepConverse
Pobuca Experience Cloud is a solution that leverages AI to analyze what customers say at all touchpoints and produces CX metrics...Read more about Pobuca Experience Cloud
ProdCamp is a user feedback and product management platform for SaaS companies. It helps product teams collect, analyze, and tak...Read more about ProdCamp
Tatvam uses Machine Learning and AI to analyze all your guest feedback comments (online reviews, email surveys, support emails, ...Read more about Tatvam
AnyRoad is an Experience Relationship Management (ERM) platform that enables global brands to properly measure, scale, and imple...Read more about AnyRoad
Pixis Insights UI/UX testing is a platform designed to provide businesses with all user research solutions under one roof. Pixis...Read more about Pixis Insights UI/UX
Howazit, a cloud based SaaS B2B company, helps organizations meet customer expectations walk them through their journey, by enab...Read more about Howazit
Waymaker is software that enables organizations to align strategy, goals, and execution across teams. It caters to chief of staf...Read more about Waymaker
SAP Customer Data Cloud enhances customer experiences across marketing, commerce, sales, and service. Unify all customer data so...Read more about SAP Customer Data Cloud
ServicePower is a cloud-based field service solution, suitable for businesses of all sizes and across different industry vertica...Read more about ServicePower
Crowdtech offers a suite of research tools that enable organizations to capture customer insights through polls, surveys, chats,...Read more about Crowdtech
Forethought is the ultimate generative AI agent for customer support, available 24/7 as part of your team. It is trained on your...Read more about Forethought
Userlane is a no-code Digital Adoption Platform used to measure how employees use applications, identify areas for improvement a...Read more about Userlane
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Capacity is a cloud-based help desk and knowledge base solution that utilizes AI-powered automation to enhance workflows and bus...Read more about Capacity
Cyara's automated CX Assurance platform helps brands to deliver flawless customer experiences with less cost, effort, and risk. ...Read more about Cyara
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Newired is an employee onboarding solution that helps small to large enterprises train employees to build and use web applicatio...Read more about Newired