Best Customer Experience software of 2026: which is right for you?
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Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include m...Read more about Zoho Desk
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Drift is a cloud-based solution designed to help businesses automate sales processes by adding live chat windows to websites for...Read more about Drift
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UserTesting is a customer experience platform that helps businesses create tests to collect feedback about launched products and...Read more about UserTesting
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The software goes beyond traditional live chat capabilities by enabling businesses to track and analyze customer behavior. With ...Read more about Appy Pie Live Chat
Uberall is a multi-location marketing platform that helps businesses get found, be chosen, and drive engagement. Our customers d...Read more about Uberall
Caliber is a real-time stakeholder intelligence platform that helps organizations understand what customers, employees, investor...Read more about Caliber
Kantar Marketplace is an agile market research software designed to help insight-seekers and marketing agencies collect feedback...Read more about Kantar Marketplace
Repustate is a natural language processing (NLP) software designed to help businesses in the banking, healthcare, finance, hospi...Read more about Repustate
Tracksale is a cloud-based solution designed to help businesses automate the entire customer relationship lifecycle through feed...Read more about Track
Vocalcom Salesforce Edition is a cloud contact center specifically developed for Salesforce. Users are provided immediate and re...Read more about Vocalcom Salesforce Edition
LoyaltyXpert is a cloud-based loyalty management software designed for manufacturers, distributors, and B2B brands to build scal...Read more about LoyaltyXpert
Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurat...Read more about Observe.AI
Omnichannel Personalization was developed by Algonomy, formerly Rich Relevance, to support direct-to-customer brands, enterprise...Read more about Omnichannel Personalization
UserExperior is a mobile app analytics solution that enables product teams to get powerful insights into their apps user’s exper...Read more about UserExperior
Opportunity® CRM by Digital4Change® is a cloud-based business management platform with an integrated BI for businesses of all si...Read more about Opportunity CRM
Broadcaster Bot is a Concepto Móvil product that offers an innovative solution for serving customers through conversations on Wh...Read more about Broadcaster BOT
eTrusted Experience Feedback Solution is a configurable, scalable customer experience management solution that gives users a 360...Read more about eTrusted Experience Feedback Solution
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SimpleCRM, offered by Simpleworks, is an exceptional CRM and AI-based solution designed specifically for mid-sized and large ent...Read more about SimpleWorks
GuildQuality is a customer satisfaction surveying platform designed for home builders, remodelers, and service providers. The pl...Read more about GuildQuality
Planhat is a customer success solution that helps businesses use configurable workflows to streamline the entire customer manage...Read more about Planhat
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Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human...Read more about Intercom
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Designed for call and contact centers, Scorebuddy is a quality assurance platform that allows QA departments to monitor agents a...Read more about Scorebuddy
Call Journey CI automates customer intelligence storytelling, uncovering experience transformation opportunities in vast communi...Read more about Call Journey
Designed for businesses in retail, information technology and other industries, Eclipse AI is a cloud-based solution that helps ...Read more about Eclipse AI
Pega Customer Service tracks and analyzes the performance of customer service teams, making it easy to identify opportunities fo...Read more about Pega Customer Service