Instil 2026: Benefits, Features & Pricing

Instil helps us track interactions and cultivate strong relationships with our program participants. The lifecycle boards is something we haven't had before, and is helping us identify and progress participants through ur programs It’s easy for our team to stay on the same page and work collaboratively with all of our relationship data stored in a central location.

It is still a new platform, so there are a few reports they are still working to develop that we need. But the customer service has been exceptional in trying to find solutions to what we need, to help our organization function and flow.

The interface is very user friendly, I am able to navigate and track my constituents easily and efficiently.

I would like to be able to upload my database with tags a little easier.

Very easy to navigate and find information. It’s easy for our team to stay on the same page and work collaboratively with all of our relationship data stored in a central location.

Instil is a relatively new platform, so they are still building out more features and functionality. But we love that we have the opportunity to provide feedback and ideas.

From the outset, it was evident that Instil is not just another tech company; they are pioneers in creating a solution that genuinely understands and addresses the unique challenges and needs faced by nonprofit organizations like ours. Their CRM tool is reinventing the way we approach fundraising, making it more accessible, inclusive, and equitable. It is designed to foster meaningful connections with our supporters, which is invaluable in our mission-driven work. What truly sets Instil apart is their incredible team. Their dedication to making a positive impact is palpable in every interaction. They have taken the time to deeply understand our needs, aspirations, and the nuances of our work. This empathetic approach has allowed them to translate our feedback into actionable improvements, demonstrating a remarkable commitment to client satisfaction and success. The collaboration with Instil has empowered us to lead the way in our sector, thanks to their unique tool that not only enhances our fundraising efforts but also strengthens our community ties. I am overcome with gratitude for the Instil team, whose exceptional service and innovative solutions have made a lasting impression on us. I wholeheartedly recommend Instil to any nonprofit organization looking to elevate their fundraising and supporter engagement strategies. Their unique approach and unwavering support have been instrumental in our achievements, and I am confident that they will continue to inspire and facilitate positive change in the nonprofit sector.

My overall experience has been exceptionally positive. It's true that Instil, being a newer entry into the market, does not yet have the full range of features that some of the more established tools offer. However, this aspect is far from a drawback. Working with Instil means engaging with a team that is at the forefront of innovation, dedicated to creating solutions that genuinely meet the evolving needs of nonprofits, regardless of their size. This commitment to innovation is paired with an openness to client feedback that is truly refreshing. Every suggestion and piece of feedback is welcomed, valued, and, more importantly, often swiftly acted upon. Being part of the Instil community means more than just using a tool; it means contributing to the development of a platform that is poised to make a significant, positive impact in the world of fundraising. This collaborative approach not only ensures that the tool continually evolves to meet our needs but also fosters a sense of partnership and shared purpose that is rare in client-supporter relationships. This partnership is about more than just a tool; it's about actively contributing to the creation of a solution that is shaping the future of nonprofit fundraising for the better.

Instil makes it easy to manage data, including segmentation and reporting. I love the relational aspect. Also their customer service is the best and the responsiveness with adding features or if there are issues within the software.

Instil is a relatively new platform, so they are still building out more features and functionality. But we love that we have the opportunity to provide feedback and ideas.

Has a great and simple user interface with a super dedicated team to help with questions or any issues that might arise!

Since Instil is new, they do not have a batch uploading process for users, but they are working on this I believe!

Pros:Instil helps us track interactions and cultivate relationships with everyone from our donors to the elected officials that we are working with.We love how easy it is to use Instil to segment specific constituent lists for outreach and marketing.It’s easy for us to stay on the same page and work collaboratively with all of our relationship data stored in a central location.Built-in reporting makes it easy to track our progress and make strategic decisions.

Cons:Instil is a relatively new platform, so they are still building out more features and functionality. But we love that we have the opportunity to provide feedback and ideas.

Amazing customer service; cuts out many of Salesforce's superfluous features that don't work for non-profits.

As they're still in the beginning stages of the platform, there are a few kinks, but as stated above the customer service is incredible and they really will listen to whatever issues you are having and solve them ASAP. They also always consider suggestions for new functionalities/how the CRM could better serve you.

As one of the member organizations among the pilot group that Instil worked with, I can say that they are aspiring to become a much more intuitive and accessible CRM software and are working hard to improve and implement new features and be a responsive company. The Instil team that we have worked with are always courteous, cordial, and quick to respond. This is very refreshing having worked with Salesforce and Raiser's Edge that are considerably larger and by that same token, harder to reach. We have always appreciate the personal aspect that Instil's team embraces when dealing with their customers.

Given that it is a software that is still largely in development and being rolled out, there are many features and functionalities that have yet to be fully fleshed out. I do appreciate that they genuinely are open to feedback and recommendations in order to make strides on making their software a helpful tool, regardless of what type of organization you are in the nonprofit sector.

Instil is by far the easiest and best CRM we have used. They are so modern and user-friendly. They have everything we need to manage our donors and more. The customer support has been amazing from the second we started bringing our data over to over; they are always responsive and helpful.

They are a relatively new platform and are still building out some features. However, because they are constantly upgrading, our team has the ability to recommend new features and functions, and their team rapidly integrates them. It has become a CRM that has grown with us.