Service Geeni 2026: Benefits, Features & Pricing

Wondering if Service Geeni is right for your organization?

Our Field Service Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Service Geeni

4.8

(4)

Pricing

Starting at £64.23 per month

About Service Geeni

Service Geeni is a field service management software designed to help businesses manage job tasks, quoting, invoicing, stock and purchase orders. The platform enables managers to distribute work orders among employees based on priority, engineer skillset and geographical location.

Engineers in the Field:
The Service Geeni mobile app ensures Engineers have all the information they need when they arrive at a job. From service history and previous job notes, to stock information and digital job sheets. The mobile app allows engineers to update the job directly with notes, images and any other important information. The app even allows engineers to check existing stock order parts to be delivered to the site.

In the Office:
Office staff can allocate jobs, update tasks, add notes and send alerts to relevant engineers via the mobile mobile app on Android and iOS devices.

Asset Management:
Service Geeni allows teams to maintain equipment records and create planned maintenance schedules on a unified interface.

Hire:
Many of our customers run hire businesses. So, we've developed a feature-rich hire module specifically for this. It allows you to keep track of many different types of h...

Service Geeni Screenshots

Service Geeni Pricing and Plans

Starting price: £64.23 per month

Free Trial

Free Version

Basic

£64.23

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Service Geeni Features

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of Service Geeni
Accounting Integration
Activity Dashboard
Activity Tracking
API
Automated Scheduling
Change Management
Compliance Management
Configuration Management
Contract/License Management
CRM
Customer Database
Customer History
Customer Portal
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dispatch Management
Document Storage
Electronic Payments
Equipment Tracking
Estimating
Historical Reporting
Incident Management
Inventory Control
Inventory Tracking
Invoice Management
IT Asset Management
Job Management
Job Scheduling
Job Tracking
Knowledge Management
Location Tracking
Maintenance Management
Maintenance Scheduling
Mobile App
Parts Management
Payment Collection in the Field
Problem Management
Project Management
QuickBooks Integration
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Release Management
Reminders
Reporting & Statistics
Scheduling
Self Service Portal
Service Catalog
Task Scheduling
Technician Management
Third-Party Integrations
Ticket Management
Time & Expense Tracking
Timesheet Management
Workflow Management
Work Order Management

Service Geeni Integrations

Xero

Google Maps

Sage Accounting

QuickBooks Online

Service Geeni User Reviews

Overall Rating

4.8

Ratings Breakdown

75%

25%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.3

Have you used Service Geeni and would like to share your experience with others?

Hannah C.

Verified reviewer

Machinery

51-200 employees

Used daily for less than 2 years

Reviewed August 2025

My Service Geeni Review

Overall, I like using the system. When we do have issues or questions, we can call or email for support. It is one of the easiest systems I have used in my career.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Service Geeni is very simple to use. The screens are easy to navigate. It works well for me in the job role that I am doing.

Cons:

We experience quite a few bugs, lagging and glitching. This can be quite frustrating and slow us down.

Paul H.

Verified reviewer

Industrial Automation

201-500 employees

Used daily for less than 6 months

Reviewed October 2024

Service Geeni, a one stop solution for Field Management

Excellent. Really helpful people across all areas of the project, from Sales to Customer Support and Technical.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The team really got a feeling for what it was we needed from the system and this meant we were able to have the software tailored to our needs as far as possible. SG were also instrumental in the integration project which connected our existing ERP system to their platform.

Cons:

Nothing I disliked. There were areas of the platform that I felt could be tweaked slightly specific to our needs but we have been able to propose changes via the support infrastructure for future development, so really can't complain!

Vendor Response

Thank you for your positive comments Paul, I know our team were enthusiastic about the integration project, and keep the feedback coming for future developments it's brilliant info for our product team. It's great to have you with us!

Replied April 2025

Lee D.

Verified reviewer

Electrical/ Electronic Manufacturing

11-50 employees

Used daily for less than 6 months

Reviewed April 2025

Praise of Staff - Service Geeni

My overall experience with Service Geeni has been a good one , nothing and no one is perfect but Service Geeni makes sure they go the extra mile for me when needed. Brilliant

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about Service Geeni is not just the amazing product that they offer but the fact that there is always a helping hand just a phone call away to help troubleshoot any issues that you may encounter with very friendly knowledgeable and competent staff members on the phone, I never have to wait to long on the phone which is always appreciated. Its all about Service Geeni

Cons:

I'm still struggling to find examples of what I don't like about Service Geeni to be honest.

Vendor Response

Thank you so much for your kind words about our team Lee, it's great to have you onboard.

Replied April 2025

Ed S.

Verified reviewer

Consumer Goods

1001-5000 employees

Used monthly for more than 2 years

Reviewed April 2024

Satisfied User

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to schedule and track all of our equipment as well as our spare parts inventory helps keep our equipment running very efficiently. Service Geeni is invaluable in tracking all of this work!

Cons:

No cons at this point, Service Geeni is meeting our expectations.

Vendor Response

Thank you very much Ed, it's great to have you on board with Service Geeni and this has made our day to hear there are no cons at this point!

Replied April 2025

Showing 1 - 4 of 4 Reviews