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Service Geeni

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Overview
Service Geeni

Service Geeni 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Service Geeni
Service Geeni
4.8
(4)

Pricing

Starting at £40.00 per month

About Service Geeni

Service Geeni is a field service management software designed to help businesses manage job tasks, quoting, invoicing, stock and purchase orders. The platform enables managers to distribute work orders among employees based on priority, engineer skillset and geographical location.

Engineers in the Field:
The Service Geeni mobile app ensures Engineers have all the information they need when they arrive at a job. From service history and previous job notes, to stock information and digital job sheets. The mobile app allows engineers to update the job directly with notes, images and any other important information. The app even allows engineers to check existing stock order parts to be delivered to the site.

In the Office:
Office staff can allocate jobs, update tasks, add notes and send alerts to relevant engineers via the mobile mobile app on Android and iOS devices.

Asset Management:
Service Geeni allows teams to maintain equipment records and create planned maintenance schedules on a unified interface.

Hire:
Many of our customers run hire businesses. So, we've developed a feature-rich hire module specifically for this. It allows you to keep track of many different types of h...

ire contracts, ensuring you always know where your assets are and when they are due back. Planned Maintenance: As well as helping you react quickly to breakdowns, Service Geeni helps you stay organised and plan preventative maintenance into the schedule. Service Geeni will help remind you when maintenance is due, making it easy for you to plan into the engineers' schedule. Parts & Stock: We understand how important it is for engineers to have the right parts to hand. Whether you have just one depot or 10, and whether you have extensive stock on site or order on demand, Service Geeni can help you manage this with features such as minimum stock levels and automatic re-ordering. Invoicing and Admin: Service Geeni is designed to save you time on admin by making it quick and easy to generate and send invoices to customers. Service Geeni helps with other aspect of paperwork too. For example, you can manage customer contracts, job sheets, POs, all from within the system. Reducing admin time and keeping information accurate and safe. Integration with other systems: Service Geeni integrates with a range of other popular applications such as Xero, Sage, Google Maps, and Jitterbit. We can also build bespoke integrations too. Whatever your business, if you are serious about delivering the best service to your customers, demo Service Geeni and see for yourself what it can do for you.

Wondering if Service Geeni is right for your organization?

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Service Geeni User Interface

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Service Geeni Pricing and Plans

Starting price: £40.00 per month
Free Trial
Free Version

Starter

£40.00

per user, per month

Plan includes:

  • Asset Management
  • Job Management
  • Job Costing & Pricing
  • Engineer Mobile App
  • Electronic Job Forms
  • Customer Management
  • Job Parts Management
  • Goods Receiving in the Field
  • Multiple-site Management
  • Reporting & Business Intelligence

Premium Plus

Pricing available upon request

Plan includes:

  • Everything in Starter
  • Advanced Job Management
  • Advanced Customer Management
  • Customer Web Portal
  • Quotes for Hire & Contracts
  • Service Contracts & PPM
  • Stock Control & Management
  • Hire Module
  • Multi-company Management
  • Bespoke Integrations Possible
Read More

Enterprise

Pricing available upon request

Plan includes:

  • Everything in Premium Plus
  • Full Asset Management with Linked Records
  • Fgas Compliance
  • Subcontractor Portal
  • AI Scheduling Agent
  • Single Sign-On (SSO)
  • SMS Customer Notification
  • Geeni Sign (e-signatures)
  • Consolidated Invoicing
  • Equipment Sales & Trade-ins
Read More
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Service Geeni Features

  • Popular features found in Field Service Management
    Alerts/Notifications
    Billing & Invoicing
    Calendar Management
    Contact Database
    Electronic Signature
    GPS
    Inventory Management
    Mobile Access
    Online Time Clock
    Quotes/Estimates
    Routing
    Service History
  • More features of Service Geeni
    Accounting Integration
    Activity Dashboard
    Activity Tracking
    API
    Automated Scheduling
    Change Management
    Compliance Management
    Configuration Management
    Contract/License Management
    CRM
    Customer Database
    Customer History
    Customer Portal
    Customizable Fields
    Customizable Forms
    Customizable Reports
    Customizable Templates
    Dispatch Management
    Document Storage
    Electronic Payments
    Equipment Tracking
    Estimating
    Historical Reporting
    Incident Management
    Inventory Control
    Inventory Tracking
    Invoice Management
    IT Asset Management
    Job Management
    Job Scheduling
    Job Tracking
    Knowledge Management
    Location Tracking
    Maintenance Management
    Maintenance Scheduling
    Mobile App
    Parts Management
    Payment Collection in the Field
    Problem Management
    Project Management
    QuickBooks Integration
    Real-Time Data
    Real-Time Notifications
    Real-Time Reporting
    Real-Time Updates
    Release Management
    Reminders
    Reporting & Statistics
    Scheduling
    Self Service Portal
    Service Catalog
    Task Scheduling
    Technician Management
    Third-Party Integrations
    Ticket Management
    Time & Expense Tracking
    Timesheet Management
    Workflow Management
    Work Order Management

Service Geeni Integrations

Xero
Xero
Google Maps
Google Maps
Sage Accounting
Sage Accounting
QuickBooks Online
QuickBooks Online

Service Geeni User Reviews

Overall Rating

4.8

Ratings Breakdown

5

75%

4

25%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.3

Have you used Service Geeni and would like to share your experience with others?

HC
Hannah C.

Verified reviewer

Machinery

51-200 employees

Used daily for less than 2 years

Reviewed August 2025

My Service Geeni Review

4

Overall, I like using the system. When we do have issues or questions, we can call or email for support. It is one of the easiest systems I have used in my career.

Ratings Breakdown

4
Ease of use
3
Value for money
3
Customer support
4
Functionality
icon
Pros:
Service Geeni is very simple to use. The screens are easy to navigate. It works well for me in the job role that I am doing.
Cons:
We experience quite a few bugs, lagging and glitching. This can be quite frustrating and slow us down.

Read More

PH
Paul H.

Verified reviewer

Industrial Automation

201-500 employees

Used daily for less than 6 months

Reviewed October 2024

Service Geeni, a one stop solution for Field Management

5

Excellent. Really helpful people across all areas of the project, from Sales to Customer Support and Technical.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
The team really got a feeling for what it was we needed from the system and this meant we were able to have the software tailored to our needs as far as possible. SG were also instrumental in the integration project which connected our existing ERP system to their platform.
Cons:
Nothing I disliked. There were areas of the platform that I felt could be tweaked slightly specific to our needs but we have been able to propose changes via the support infrastructure for future development, so really can't complain!

Vendor Response

Thank you for your positive comments Paul, I know our team were enthusiastic about the integration project, and keep the feedback coming for future developments it's brilliant info for our product team. It's great to have you with us!

Replied April 2025

Read More

LD
Lee D.

Verified reviewer

Electrical/ Electronic Manufacturing

11-50 employees

Used daily for less than 6 months

Reviewed April 2025

Praise of Staff - Service Geeni

5

My overall experience with Service Geeni has been a good one , nothing and no one is perfect but Service Geeni makes sure they go the extra mile for me when needed. Brilliant

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
What I like most about Service Geeni is not just the amazing product that they offer but the fact that there is always a helping hand just a phone call away to help troubleshoot any issues that you may encounter with very friendly knowledgeable and competent staff members on the phone, I never have to wait to long on the phone which is always appreciated. Its all about Service Geeni
Cons:
I'm still struggling to find examples of what I don't like about Service Geeni to be honest.

Vendor Response

Thank you so much for your kind words about our team Lee, it's great to have you onboard.

Replied April 2025

Read More

ES
Ed S.

Verified reviewer

Consumer Goods

1001-5000 employees

Used monthly for more than 2 years

Reviewed April 2024

Satisfied User

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The ability to schedule and track all of our equipment as well as our spare parts inventory helps keep our equipment running very efficiently. Service Geeni is invaluable in tracking all of this work!
Cons:
No cons at this point, Service Geeni is meeting our expectations.

Vendor Response

Thank you very much Ed, it's great to have you on board with Service Geeni and this has made our day to hear there are no cons at this point!

Replied April 2025

Read More

Showing 1 - 4 of 4 Reviews

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