Praxedo 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Praxedo

4.6

(43)

Pricing

Starting at $39.00 per month

About Praxedo

Praxedo is a powerful, cloud-based Field Service Management software empowering service companies to increase productivity, streamline business processes and improve customer satisfaction. Customers choose Praxedo for its easy-to-use, highly configurable open web platform and mobile app that integrate seamlessly with third-party systems.

More than 1,500 field service organizations and 65,000 users use Praxedo daily to optimize scheduling, digitize work orders and track field technicians' activities. Praxedo has been recognized by Gartner since 2016 as a pioneer in field service management software, underscoring its reputation as a reliable and innovative solution.

Due to its scalability and unmatched implementation times, Praxedo has become one of the world's top 12 software solutions in Field Service Management and has been included in Gartner's Magic Quadrant for the past 6 consecutive years.

Top industries served by Praxedo include telecommunications, energy and utilities, HVAC, heavy equipment, and plumbing industries.

Founded in 2005, Praxedo has quickly expanded its operations in North America and Europe. Offices are located in the US, Canada, France, Germany, and Spain a...

Praxedo Screenshots

Praxedo Pricing and Plans

Starting price: $39.00 per month

Free Trial

Free Version

START

$39.00

per user, per month

Plan includes:

Web-based Scheduling with real time activity tracking
Word, PDF report generator

CLASSIC

$63.00

per user, per month

Plan includes:

START Plan features
Customer notifications via email and SMS
Cockpit for real-time activity indicators
Work order scheduling from mobile device

PREMIUM

$89.00

per user, per month

Plan includes:

CLASSIC Plan features
SmartScheduler module for automated dispatch
Customer portal
Analytics module for business KPIs
Advanced scheduling module: smart proposal of technician assignments

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Praxedo Features

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of Praxedo
Activity Dashboard
Activity Tracking
API
Asset Tracking
Audit Trail
Automated Scheduling
Barcode/Ticket Scanning
Client Portal
CRM
Customer Database
Customer History
Customer Portal
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Dispatch Management
Document Management
Document Storage
Drag & Drop
Equipment Maintenance
Equipment Tracking
Historical Reporting
Inspection Management
Inventory Tracking
Job Management
Job Scheduling
Job Tracking
Location Tracking
Maintenance Scheduling
Mobile App
Mobile Signature Capture
Monitoring
Multi-Location
Payment Collection in the Field
Performance Metrics
Preventive Maintenance
QuickBooks Integration
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recurring Appointments
Reminders
Reporting & Statistics
Route Optimization
Scheduling
Search/Filter
Self Service Portal
Status Tracking
Task Management
Task Scheduling
Technician Management
Third-Party Integrations
Time & Expense Tracking
Timesheet Management
Workflow Management
Work Order Creation
Work Order Management

Praxedo Integrations

QuickBooks Online

Salesforce Service Cloud

Microsoft Excel

Salesforce Sales Cloud

Webfleet

Google Calendar

See all 12 integrations

Praxedo User Reviews

Overall Rating

4.6

Ratings Breakdown

67%

28%

Secondary Ratings

Ease of Use

4.5

Value for money

4.3

Customer support

4.7

Functionality

4.4

Baptiste M.

Verified reviewer

Construction

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2019

Ease of use and ever more available teams

Thanks to Praxedo, we manage our projects from planning to invoicing, which saves a lot of time for our teams whether in the field or in the office.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

+ a multi-device plateforme + setting up very simplified + using the different services that are always available + a highly customizable system to be closest to the reality on the ground

Cons:

The implementation of exports can sometimes seem long, but once the handling is done, it is not so difficult. Nevertheless the Praxedo teams are always available to guide us and it is really appreciable. All structures of this size do not have the same reactivity.

Kevin B.

Verified reviewer

Construction

2-10 employees

Used daily for less than 12 months

Reviewed September 2024

Praxedo for the WIN!

All around a win!!!! Quick ROI. Pleasant and great experience all around!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The functionality, the support from the team at Praxedo when needed, the seamless process of invoicing and sending detailed reports with photos etc. to the clients

Cons:

There is not much to dislike. All around a great product and when you need help their team is there for you

Reasons for choosing Praxedo

The integration With Business central to maintain a source of truth

Reasons for switching to Praxedo

Integration with ERP. Customizable and adaptable to our needs

Martin J.

Used daily for less than 12 months

Review source

Reviewed March 2018

Easy to use, to change/add individiual features

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Design could be easily changed to our own requirements, users could be added, restrictions and rights sets quickly.

Cons:

Could be a little bit more stable, although availabilty improved. Feedback customer service could be faster.

Ali A.

Verified reviewer

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2018

Flexible Power

Modern planification and report tool. Increased treatment capacity

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Instantaneous acces of interventions reports. Natives notifications on technician PDA's. Easy optimization of the planning due to pre-planning and cartography. Powerful web services API to interfacing PRAXEDO to SAGE CRM and Business Management. Self made personalized reports. Personalized supply support and global activity reports.

Cons:

Non-attendance of : reccurence billing, automatic advanced statistics personalisation of scripts based on the customer

Philippe F.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed April 2018

Praxedo allows us to optimize our interventions and communicate in real time with our customers

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its efficiency and ease of use, whatever the user profile (technicians, managers, customers), the first use is fast and intuitive. The other very important point for us is the gain in time that has allowed us to improve our profitability.

Cons:

The multitude of possibilities and configuration can seem unpleasing at first. But after a little practice, we appreciate it.

Lionel M.

Verified reviewer

Gambling & Casinos

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2019

Praxedo to increase our activity

Praxedo is used as an interface between technical coordination and our on-site technicians to plan interventions at our customers. The information collected also serves as an accounting point of view to invoice our customers as quickly and accurately as possible, and to track the activity of our technicians.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We chose this software for its ability to evolve. Our business is evolving and Praxedo can be configured in a simple way and can be easily complexified according to our needs.

Cons:

The phone app is very convenient but perhaps too basic. It may be missing another interface, which forces us to use the web interface for some functions. (so the web interface remains accessible anyway).

Michael M.

Verified reviewer

Facilities Services

201-500 employees

Used daily for less than 12 months

Review source

Reviewed July 2020

Digital transformation : the contribution of Praxedo

The automatic sending informations and reporting has reduced the number of incoming calls and emails. We save time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The implementation of praxedo has allowed us to climb the big step between an organization based on paper et a digital organization. No more intervention unbilled because of the paper lost in the technician's car. No more photocopy of the customer order, it can be directly consulted by the technician from praxedo. And at last, but not least, so easy to plan several technicians with the smart scheduler and the map

Cons:

The use of the article is quiet hard when the database is large.

Reasons for switching to Praxedo

The application was no longer updated

Loïc V.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed July 2018

Customers, technicians and managers love it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Praxedo's team advised us well on the first implementation. Then most of the customization job can be done by our own means. Once properly configured, it is versatile, powerful and easy to use. It helps our operations flowing better, getting done faster, and we got great feedback from our customers. Interesting billing model, you pay mobile licenses only.

Cons:

The desk portal can be laggy and will freeze occasionnally. Implementing new functionnalities seems to take a good while. The billing process would be clearer if based on invoices with a clear recap of what you've been using.

Colombine P.

Verified reviewer

201-500 employees

Used daily for less than 2 years

Review source

Reviewed March 2018

HomeServe's contractors use Praxedo to manage claims in our customers' home

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Praxedo is flexible and reliable. It is easy to implement. It was quickly adopted by our 3000 contractors. It allows us to follow the claims we assigned to our network. We get in real time the job sheets signed by our customers and provide us data regarding the job duration. Praxedo helps us to be more efficient.

Cons:

Even if we already customized Praxedo to our specific needs, we would like to have customizations more easily.

Adrien V.

Verified reviewer

201-500 employees

Used daily for less than 2 years

Review source

Reviewed April 2018

We use Praxedo for our on field data collection.

We gather data from our customers and track maintenance costs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Praxedo can be use on multiple mobile OSs and works offline. The API system is very usefull to both prefill some data and pull back the collected data for analysis.

Cons:

It is sometime complicated to gather high volumes of data but this is a marginal use case. Pictures sometime are to heavy to be managed correctly.

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