ADP Comprehensive Services 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ADP Comprehensive Services

4.3

(264)

Pricing

Pricing available upon request

About ADP Comprehensive Services

ADP Comprehensive Services is an outsourcing solution. Choose one, some or all areas of managed services across HR, talent, benefits administration and payroll:

Comprehensive HR

Get compliance guidance, workplace safety guidance, talent management, learning courses and other HR tools

Comprehensive Pay

Reduce your pay administration workload and receive best practices and compliance assistance for payroll and tax

Comprehensive Benefits

Alleviate your benefits administration and open enrollment burden and help reduce compliance risk

ADP Comprehensive Services is the HR, pay, and benefits outsourcing partner that extends your capacity so you can deliver more strategic impact to the business.

It provides high-touch, expert support when you need it across HR, talent, compliance, pay and benefits administration for workplace challenges both small and large.

This solution can be an asset to your company whether you have an HR person or department or not.

ADP Comprehensive Services Screenshots

ADP Comprehensive Services Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

ADP Comprehensive Services

Pricing available upon request

No plan information available

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ADP Comprehensive Services Features

Popular features found in Human Resources
Applicant Tracking
Benefits Management
Compensation Management
Employee Management
Onboarding
Payroll Management
Performance Management
Recruitment Management
Time & Attendance
More features of ADP Comprehensive Services
401(k) Tracking
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Approval Process Control
Attendance Management
Attendance Tracking
Benefits Administration Outsourcing
Benefits Dashboard
Calendar Management
Career Development
Check Printing
COBRA Administration
Compliance Management
Customizable Branding
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Direct Deposit
Document Management
Document Storage
Electronic Forms
Employee Benefits Administration
Employee Database
Employee Onboarding
Employee Profiles
Employee Self Service
FMLA Administration
Goal Setting/Tracking
HR Management
Internal Talent Mobility
Learning & Development
Leave Tracking
Multi-Country
Multi-State
Offboarding
Online Benefits Enrollment
Orientation Workflow Management
Payroll Outsourcing
Payroll Reporting
Real-Time Reporting
Reminders
Reporting/Analytics
Reporting & Statistics
Self Service Portal
Sick Leave Tracking
Succession Planning
Talent Management
Tax Compliance
Third-Party Integrations
Time Off Management
Time Off Requests
Timesheet Management
Training Management
Trend Analysis
Vacation/Leave Tracking
W-2 Preparation
Wage Garnishment
Workflow Management

ADP Comprehensive Services Integrations

ADP SmartCompliance

ADP Comprehensive Services User Reviews

Overall Rating

4.3

Ratings Breakdown

50%

34%

11%

Secondary Ratings

Ease of Use

4.2

Value for money

4.0

Customer support

4.0

Functionality

4.2

Stacie C.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Reviewed August 2024

Wonderful product, always improving!

As someone who came into a role with no instruction on ADP, I have found it very easy to get help with a simple phone call or to submit a case. The team is very responsive and makes sure follow up happens.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that ADP is always improving. They take feedback and turn it into new products and processes.

Cons:

Sometimes I find it hard to find guides and support for certain processes without reaching out to a live person.

Thomas A.

Verified reviewer

Banking

201-500 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Big Fan of ADP Comp Services!

I'm a huge fan of the module. Now I don't have to hire an extra FTE as ADP is my payroll department. Their technology is top notch too on the other modules else yes such as Compensation, Recruiting, Leave Management and Benefits. Everything ties together nicely!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My favorite thing about ADP Comprehensive Services is the time that it gives back to me! Instead of spending time on payroll and compliance, ADP serves as my payroll department. It allows me to concentrate on strategic initiatives rather than the minutiae.

Cons:

Some of the custom reports are difficult to set up. It may be more of a user issue though as I'm not the best at that sort of thing.

Reasons for choosing ADP Comprehensive Services

More services and better integration. Also we were able to negotiate a better price.

Reasons for switching to ADP Comprehensive Services

Needed more functionality and a better user interface

Verified

Reviewer

Non-Profit Organization Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Needs a better system for support.

Overall my experience with ADP comprehensive services is ookay. Unfortunately, the issue with contacting them is a huge issue. I would much rather be able to communicate via email or a chat.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like the most about ADP comprehensive services is the ability for it to manage our taxes owed to each state for us.

Cons:

What I like least about ADP comprehensive services is the support portal. I submit a request and every time, they try to call me without asking/scheduling a time first or they send a "secure" message that is really inconvenient to open.

Vendor Response

Thank you for your honest review. We are disappointed to learn about the support portal. We aim to provide the best service possible, and your feedback is invaluable. Please reach out to us directly at clientfeedback@adp.com so we can discuss your concerns in more detail. We appreciate the partnership!

Replied February 2026

Kayla G.

Verified reviewer

Translation and Localization

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

A Great System that Keeps On Growing

ADP Comp Services gives you time back into your day. You can focus on the big picture while they handle all the little picture items.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ADP Comp Services cares about your business and employees as much as you do. They provide excellent customer service for all aspects of payroll and HR whether it is payroll support, tax compliance, HR support, Open Enrollment, etc. The system is easy to ease even for the least tech savvy employees. New features are always being added.

Cons:

Any "cons" I had for ADP have been either eliminated over the past 6 years with new features or realistic workarounds. So no complaints here.

Reasons for switching to ADP Comprehensive Services

Needed a system that would grow and expand with us while valuing our business.

Kelsey C.

Verified reviewer

Construction

11-50 employees

Used monthly for less than 12 months

Review source

Reviewed November 2025

Love this product!

I have loved ADP Comprehensive Services thus far. I have been using it for 6 months and it has helped a lot with our HR needs including but not limited to taxes and benefit onboarding.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the HR support ADP Comprehensive Services provides. I also loved how easy it was to set up a wage garnishment case, and then my support team did the rest of the work for me!

Cons:

I dont like having to report our payroll to a third party and then they process the payroll for approval. I like having full control- however we have not had many errors- this is more so just preference!

Reasons for switching to ADP Comprehensive Services

ADP had more areas for support as our company grows.

Elona R.

Verified reviewer

Education Management

11-50 employees

Used weekly for more than 2 years

Reviewed March 2025

Overall satisfactory

We have been using since 2016. The service was great at the beginning. It is not the same high quality as before. We are very self sufficient and that has made a difference

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One stop for all hr needs. Dedicated representative.

Cons:

The representative turnover. We have gone through three reps in the last 10 months

Reasons for choosing ADP Comprehensive Services

I had a close relationship with the rep at the time.

Reasons for switching to ADP Comprehensive Services

I had worked previously with ADP and I felt that the ADP provided a better service

Sandy C.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for more than 2 years

Reviewed March 2025

Great service partner

Overall very happy with ADP product and services

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have a dedicated customer relationship rep!

Cons:

Some of the modules, such as performance reviews, aren't as flexible as we may like

Reasons for choosing ADP Comprehensive Services

the implementation process was determined to be more streamlines

Reasons for switching to ADP Comprehensive Services

ADP had more integrated features and modules

Marti L.

Verified reviewer

Hospital & Health Care

5001-10000 employees

Used weekly for more than 2 years

Reviewed March 2025

Comprehensive Services is a Part of the Team

The team is very helpful and friendly. They are also very knowledgeable. They have helped us figure out some tricky issues. They are an integral part of our team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are two areas which we find particularly helpful. Having a dedicated employee assistance line in MyLife Advisors and having dedicated reps. We really appreciate the attention and expertise we get from our team.

Cons:

I can't think of any negatives. Whenever I think I have an issue, the team manager is always there to provide clarity, feedback, and assistance.

Reasons for choosing ADP Comprehensive Services

More able to manage the complicated set up that we needed for our business.

Roberta P.

Verified reviewer

Biotechnology

501-1000 employees

Used daily for more than 2 years

Reviewed September 2024

40 Years and counting

I understand that ADP has to protect the brand, but the hands off approach is very frustrating at times. If you are not well versed in payroll regulation you may be very frustrated. Your payroll person needs to be more than a button pusher.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ADP is a one stop shop with accurate calculation and reporting. I have been a payroll ADP user for 40+ years so have seen much growth and change.

Cons:

Too much red tape sometimes to get things done. I really dislike customer service. We have had three new case managers in the last 6 months. I can barely understand the person I have now. Forces me to use the online portal for assistance instead of just calling and talking with someone. Also disappointed they no longer provide APA recertification credits. ADP seems more focused on Human Management at this time.

Reasons for choosing ADP Comprehensive Services

We didn't want to implement a new system so preferred to stay with what we were already using

Carmen A.

Verified reviewer

Construction

51-200 employees

Used daily for less than 2 years

Reviewed August 2024

Excellent - Five Stars