eBoss Recruitment Software 2026: Benefits, Features & Pricing

EBoss is how we run our business from a candidate point of view so it is integral to our business

I write this review today for eBoss with great joy in being able to share my extremely positive and supportive experience. IRC formally SGL Resourcing has been using eBoss for the past 7 years, before committing to eBoss we tried various recruitment software’s before finding this which suits our needs perfectly. This system is very user-friendly however one thing to remember is that a database is only as good as the people inputting the data. I had to steer my team into using a CRM system designed for the work we carry out every day, I wanted to make sure the team understood the reasons and listened to what was important to them to ensure this worked for us all, fortunately eBoss covered everyone’s concerns which was mostly limiting administration and being able to capture information easily and swiftly. In today’s age it is not as simple as leaving a voicemail and getting a returned call, the recruitment market is so competitive it means we have to have to think outside the box, luckily eBoss are on board with that idea and this is why they have implemented great functions like WhatsApp, SMS and even having skype implemented in the system works well as we have candidates abroad. eBoss come up with ways to help the end users and always want fresh ideas from their clients to make it the most efficient it can be and ever evolving. To finish off, eBoss has supported us through several changes over the years and have always been on hand to listen, great service and team!

eBoss was interfaced with our website through an API. At some point, the API changed (eBoss claimed it wasn't them, and our webmasters did the same). To their credit, eBoss did persist in trying to get to the root of their problem while knowing that we were shopping around for alternatives. Having said that, I will most definitely NOT recommend eBoss to anyone. Apart from the outdated product that they offer, their relationship with our webmaster was non-existent. Other suppliers used to advise them from at least 4 weeks before about any changes/new releases. But worst of all, when we decided to leave eBoss, they acted very childishly - despite that we had been clients for over 10 years! They made it very difficult for us to export our data (something which we own) and were being very petty about a simple issue of a .csv file (which maps CV documents to database record profiles). I offered numerous times to do it ourselves by they kept ignoring our requests and insisting on charging us. The situation got so bad that I had to involve our lawyers. After 10+ years of business, this is how we left eBoss!

Our overall experience has been great. Over the last 3 years we have reviewed all our suppliers and changed many of them, but we haven't been remotely tempted to change Eboss. We have spoken to other sales reps and have found they weren't able to match what we have with Eboss. It was easy to you use from the start, we've seen improvements over time, the team are really personable and the system has been reliable.

Working with eBoss is great. The database supports my business, it keeps the admin organised and as an administrator, I get an overview of everything. I like the support from the team, the back of house is excellent and always on hand. For simple Q&A, there are plenty of tutorials to read and watch, to answer small questions, that may just be a how to get around different areas, without closing pages down for example. We don't yet use eBoss to it's full capacity, we are a small agency, however, it a place of growth and as we push on, I have the confidence that eBoss is up to the task of supporting a much bigger agency, so future proofing our confidence in their system.

I looked at over 40 competitors before buying eBoss over 10 years ago, and it seemed to work for our business, as it indeed has. Today, there are over 80 such competitors. They all 'say' they do everything and more; often hard to use. I still believe that eBoss offers a brilliant solution that won't break the bank.

A realiable product with a super helpful team around it. The software is at the heart of our operation and I don't have to worry about it. Great!

Initially as a start up we wanted a cost-effective CRM solution, as we have grown Eboss has continued to deliver and we have had no reason to look elsewhere. They are constantly adapting and updating the software.

The software is the best on the market by far.