JobAdder 2026: Benefits, Features & Pricing

JobAdder overall has been great to use and allowed me to take full advantage of the platform while recruiting at a great price. There are cheaper options available on the market but you lose some integration capabilities.

I've implemented multiple applicant tracking systems. Our process for selecting JobAdder was thorough, b/c we had made some mistakes in previously deploying other products that looked great during the product demo, but after going live realizing the product made you hate your job and the support team made you want to strangle someone. My experience with JobAdder is a 9.0 on 1-10 scale. The truth is, no system is perfect...they all have their flaws. So we are extremely happy with our selection and looking forward to building our company and our processes around the current and future capabilities of their system.

We had agreed in writing with [sensitive content hidden] from JobAdder's sales team to start with a trial month at a fixed rate. When we began testing the platform, we were required to enter a credit card. There was no option anywhere in the system to apply the agreed amount. After reaching out to [sensitive content hidden], he asked us to go ahead and select the account option anyway, assuring us they would manually adjust the invoice. Instead, our company was charged for six full accounts. I contacted both [sensitive content hidden] multiple times in writing, asking for a refund. Each time I was told that they were "working on it" and that the money would be refunded soon. This was in April 2025 — and to this day, we have not received any credit. To make things worse, they even tried to charge us for another month, claiming there was a one-month cancellation period. However, our trial was clearly agreed as a fixed one-month test, and I had explicitly asked [sensitive content hidden] in writing to confirm this and to include a cancellation clause if needed. His response: "That won’t be necessary" — he confirmed it was a trial month only. Once the trial ended and the problems began, JobAdder ignored our agreements. [sensitive content hidden] stopped responding entirely, despite several follow-up attempts. In my experience, JobAdder has proven to be highly unprofessional and unreliable. I strongly advise any company to stay away from this provider. The way they handle client agreements and credit card data raises serious concerns.

Really quick customer service and customer success team. Additional support when required.

Can't imagine myself without this tool

Sales sold something they couldn't deliver.

At sales stage Jobadder seemed to tick all the boxes. Seemed one step ahead in terms of integrations and to be providing an overall array of features that fit our needs. Once we got to use it, it has been a terrible, painful experience. We deeply regret choosing Jobadder and despite investing additional $ in the top setup package, we will now be looking to move to a different ATS after only 6 months. We stronbgly suggest you to look carefully into how each feature you care about works, because it will likely work differently than you expect. In detail, this why we think this has been a terrible choice for us: 1) There is literally no automation. Yes, there are email templates, yes, there are contracts embedded through hello sign etc, but everything must be triggered by a human. Moving candidates, send email etc. Nothing can be automated to a level we would have expected in 2022. Auto rejection email? Nope, move candidates in rejection stage, select all candidates, select action, select email, repeat every day of your life. 2) Jobadder is not the same product in all markets. Some features may or may not be available in the country you choose to put you data on. It's bizarre. 3) We got sold a product that should integrate with Aircall. We must record voice interactions as part of candidate note and this did all we needed. Aircall integration is left right and centre everywhere. Could not get it to integrate correclty. Took 5 months of tickets for support to come back with t

Great - their implementation process is really good and thorough so you don't miss any settings and make sure it's all customized for you. Using the system has been great and their support team are also good.

I would strongly advise against using JobAdder. A business claiming to be a market leader should not treat its customers this way.

I used the software in an in-house recruitment team and it was great. E.g. allows you to take notes while you're on a phone call, set up the screening questions you want so there's less double handling.